Spectos/Royal Mail Monitoring and Posting Panel

gt94sss2

Has anyone received a letter from Spectos which includes 

Have too many old letters to manage?
No worries, you can simply strike through the address, write on it “Freepost SPECTOS” and put them in a postbox

May just be me, but I am having trouble understanding the relevance of the above?

jaybee

gt94sss2 said:

Has anyone received a letter from Spectos which includes 

Have too many old letters to manage?
No worries, you can simply strike through the address, write on it “Freepost SPECTOS” and put them in a postbox

May just be me, but I am having trouble understanding the relevance of the above?

So glad it's not just me! 

HonestJohn

Spectos are starting to make Kantar look professional

beanielou

Have to say I am confuddled. Sigh.

NBLondon

gt94sss2 said:

Has anyone received a letter from Spectos which includes 

Have too many old letters to manage?
No worries, you can simply strike through the address, write on it “Freepost SPECTOS” and put them in a postbox

May just be me, but I am having trouble understanding the relevance of the above?

Yep - got that e-mail last night.   That para only makes sense as a way of leaving the panel...  1) Tell them on the app 2) send everything back do they can get the RFID and scrap the rest.   But why not say that as "If you need to leave us..."

Money_Grabber13579

I did wonder if a number of people had signed up but never actually posted the mailings (or posted them but didn’t record it properly) and they now want their RFID’s back - with this being a polite way of requesting them back? I think they’ll learn though that they will need to be more direct if they want everyone to understand…

HonestJohn

They rapidly need to get their act together. Having a proper website might help. App seems to be cut down version of what should be.
Kantar aren't helping. When I finished I had a "see you in 6 months" message. Recently told me I and they were finished and I had to use my points before they closed my account. They suggested I register with Spectos to continue.

Poppy21

Just tried to log into the app out of interest and it’s requiring me to re register. 

I’ve emailed Spectos to sort this out as you need another code to be able to log back in. Also if I have lost my amassed points.

jaybee

Poppy21 said:

Just tried to log into the app out of interest and it’s requiring me to re register. 

I’ve emailed Spectos to sort this out as you need another code to be able to log back in. Also if I have lost my amassed points.

After reading that I checked the app. Mine just flagged up that the app needed to update which I did. My points are still there.

HonestJohn

jaybee said:

Poppy21 said:

Just tried to log into the app out of interest and it’s requiring me to re register. 

I’ve emailed Spectos to sort this out as you need another code to be able to log back in. Also if I have lost my amassed points.

After reading that I checked the app. Mine just flagged up that the app needed to update which I did. My points are still there.

You need to make sure the app is up to date. There seems to be outstanding bugs and missing features if they want to do the parallel phase successfully.