Courier Cost Cutting Feedback/Discussion thread

ArmitageShanks

red4453 wrote: »

www.directparceldelivery.com, we use them everyday. £6.50 Fedex 24hr, collect from your house.

NB: you dont have to register first on their site before you can do anything.

To be honest though its not FedEx, its ANC....is it not?

PS: I notice some of your posts have been deleted, how bizarre.

red4453

To be honest i think Fedex own ANC....But the vans logos ect all say Fedex.

PS: I notice some of your posts have been deleted as well, how bizarre as well.

scbk

A lot of the vans that say fed ex on them are self employed owner drivers, part of the deal is they have to have their van signwritten, and they might deliver for other companies aswell

red4453

DHL franchised out all of their delivery services,and dhl only now employ office staff a lot of their vans are not even signwritten.

aeronic

Has anybody had any good deals for posting to the USA recently. About 5kg.
Thanks

ArmitageShanks

aeronic wrote: »

Has anybody had any good deals for posting to the USA recently. About 5kg.
Thanks

www.worldwide-parcelservices.com discount code ebay10pc
also worth trying www.interparcel.com, also www.freightsearch.com (very helpful)

WPS will probably be the cheapest

Edit: Also definitely worth a mention is Express Packages Deliveries. Don't think their international rates can compete with WPS, but we use them for all our European shipments, great price, truly fantastic service, parcelforce Euro48. Exceptional value for heavier items especially, as price is flat up to 30KG.

dawn1

i use ppwexpress and been very pleased with there service , but i now have a question about insurance ,
buyer has emailed me to say his goods have been damaged in transit and wants to claim from the insurance ,
how does this happen ? , do i as the sender have to put in the claim , or him as the receiver ?

TIA

ArmitageShanks

dawn1 wrote: »

i use ppwexpress and been very pleased with there service , but i now have a question about insurance ,
buyer has emailed me to say his goods have been damaged in transit and wants to claim from the insurance ,
how does this happen ? , do i as the sender have to put in the claim , or him as the receiver ?

TIA

Not sure exactly how it works as we have not yet had to make a claim in 600 parcels we've sent with them (touching all wood!). I'm pretty sure you get £100 included and that it is you that has to initiate the claim, best bet is to give them a ring. One thing I do know and that is you only have 5/7'ish days to make a claim.

Fenris

dawn1 wrote: »

i use ppwexpress and been very pleased with there service , but i now have a question about insurance ,
buyer has emailed me to say his goods have been damaged in transit and wants to claim from the insurance ,
how does this happen ? , do i as the sender have to put in the claim , or him as the receiver ?

TIA

Having recently gone through this myself (well, it's ongoing at the moment) if it's something you've sent as an eBay item, get the buyer to do it! Honestly, it saves you all kinds of hastle. Technically, once a parcel's in the hands of the delivery company it ceases to be your property, ergo, ceases to be your problem. I tried to be helpful to an eBay buyer over this printer business and she's gone out of her way to be catty about it! Like, I don't have enough to deal with without her on my back every five minutes? People just don't sem to understand that it takes longer than 2 weeks for claims to be delt with.

Give them all the details and tell them they have to claim is my advice. Not nice, I know, but the way people are today it's the only way to stay stress-free!

red4453

It is very hard to get an insurance payout from a parcel company, i belive they pay out about 5% of claims