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Where's my £66?

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Comments

  • Rosie1001
    Rosie1001 Posts: 780 Forumite
    Seventh Anniversary 500 Posts Photogenic Name Dropper


    This is what my edf app shows 



  • GibbsRule_No3.
    GibbsRule_No3. Posts: 570 Forumite
    Eighth Anniversary 500 Posts Name Dropper Photogenic
    edited 8 October 2022 at 11:32AM
    Mine is showing as credited now on EDF page.  It is not yet in my bank account though, not even as pending.
    Paddle No 21:wave:
  • Mobtr
    Mobtr Posts: 672 Forumite
    500 Posts Second Anniversary Name Dropper
    Mine is showing as credited now on EDF page.  It is not yet in my bank account though, not even as pending.
    Takes at least 3 working days 
  • MWT
    MWT Posts: 10,882 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    scobie said:
    Curiously nothing from eon to suggest they’re increasing my DD to take into account the higher charges since Oct 1. Perhaps they have looked at my usage and balance and decided the latter will carry me through. 

    I’ll keep an eye on it and make adhoc payments if I think it’s necessary. 
    I suspect most suppliers are going to wait a little before adjusting the DD levels for the new prices so they don't get swamped with phone calls complaining they didn't get the £66 reduction in the DD...

  • sandy700
    sandy700 Posts: 180 Forumite
    Third Anniversary 100 Posts Photogenic
    My Sainsbury's Energy account credit has just increased by £67.

  • My Octopus account has been credited with £66 - not unhappy about that although am very low user.
  • British Gas account credited on the 5th £66
  • Utility Warehouse has credited my October bill with £66 and reduced my next DD by the same amount.
  • armistice
    armistice Posts: 125 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    Shell credited the £66 around the start of the month, monthly bill on the 10th does not take the credit into account (whole bill to be taken by DD).  On the plus side, they've billed at the previous capped rate (no 1st Oct increase). 

    Truly incompetent, I'm sure it will be corrected in due course.
  • JohnB47
    JohnB47 Posts: 2,737 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 14 October 2022 at 10:58AM
    Just received an email from Octopus, quoting a revised Direct Debit amount.

    My last bill was for 
    £67.19 and I my account was credited with £66 a few days after.

    The revised DD is for £1.19

    Just checked my Octopus account and they haven't created a revised bill.

    Edit: Just noticed that the email header says "FYI: Your Direct Debit payment is due soon: £67.00 less than usual". That should have read £66 less.

    Must be a complicated time for Energy Suppliers.
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