Nationwide FlexDirect £200 switch bonus (Oct 2022)

alw1971

Switched from Virgin Money to Nationwide on 21st. Received text a few hours ago saying I qualify for the £200 and it will be received within 24 hours 👍.

oldagetraveller1

I know this is a "switching" thread. However, after recently switching and receiving the £200, and this being a specific account question, I can't see any option to change their Debit Card contactless limit. Yes, it may be possible to freeze payments using the app., but can't see any way to reduce the £100 contactless limit.

Before I contact NW, does anyone know if a reduction is possible?

Deneb

From their website, placing "Contactless limit" in the search box:

"You're in control

There are lots of reasons why using contactless is safe.

But if you’d rather not have the contactless feature on your card at all, please get in touch to discuss disabling it and the other options available. There are different phone numbers for different accounts. And if you prefer, you can also come into your local branch."

Relevant phone numbers are shown on the web page:

https://www.nationwide.co.uk/news-and-stories/contactless-limit-is-changing/

flaneurs_lobster

oldagetraveller1 said:

I know this is a "switching" thread. However, after recently switching and receiving the £200, and this being a specific account question, I can't see any option to change their Debit Card contactless limit. Yes, it may be possible to freeze payments using the app., but can't see any way to reduce the £100 contactless limit.

Before I contact NW, does anyone know if a reduction is possible?

No way that I can see to change the contactless limit, neither in the app nor via online banking. No mention of this limit being anything other than £100 (or less for kiddie accounts) when searching the site.

Also suprised that full debit card details (including PIN and CVV) are not available in the app as they are for all my other current accounts. Is this a dreadful failing or a welcome security feature?

dazedandconfused123

My Nationwide switch bonus timeline:

- 05 November: applied for the switch online;
- 18 November: switch completed;
- 23 November (12.01pm): received a text confirming that I was eligible for the £200 bonus; and
- 24 November (around 3pm): £200 was credited into my account. I did call Nationwide to chase this once the 24 hours had passed from receiving the text - they couldn't do anything about it, as it hadn't been 10 days since the switch completed but not sure if whether my impatience sped things up a bit!

I didn't switch any of my main bank accounts - I set up a new account with Starling and 2 direct debits (took a few working days for the DDs to show as active), added enough money to the Starling account to cover the direct debits and then started the switch process. The whole Starling setup process took 5 days (including them sending me the debit card).

flaneurs_lobster

dazedandconfused123 said:

My NatWest switch bonus timeline:

NatWest or Nationwide?

dazedandconfused123

flaneurs_lobster said:

dazedandconfused123 said:

My NatWest switch bonus timeline:

NatWest or Nationwide?

Nationwide - edited now!

Band7

My switch completed several weeks ago and the switch bonus was paid promptly.

Now I got a text saying they are sorry but  FSWxxxxxxx does not qualify for the bonus. The FSW number isn’t mine. They haven’t attempted to take my switch bonus back, so I ignored the text.

Good to see that Nationwide are on top of their admin 😂 

GlasgowExpat2

Switch completed on Friday. Checked my a/c today and bonus is showing 👍🏻

redsockspugie

Recently set up a FlexDirect account and currently going through switch. already have mortgage with Nationwide. I received an email from them today (EDD@nationwide.co.uk) saying they need additional information from me about my wealth and assets. Verified with customer service that is was a valid email. They’re asking for basically a full inventory of all of my assets down to jewellery, cars, art, savings, pensions etc across several categories. The email threatens that if I don’t provide this form within a week they will suspend services.

Seems like a ridiculously intrusive form for just a current account with no overdraft, and I wish I hadn’t bothered now. They did not say at the time of applying that they would ask for this but apparently I’ve been “picked at random” and that most Nationwide members would over time have to give this information. 

Is this normal? I don’t see why I need to declare any jewellery, and now I’m worried what implication not filling the form will have on my switch which is currently underway.