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SSE charging my so much! Help!!

24

Comments

  • Krakkkers
    Krakkkers Posts: 1,330 Forumite
    1,000 Posts Third Anniversary Name Dropper
    We need to know the actual starting reading. Did you send regular or other readings during that time?
  • HampshireH
    HampshireH Posts: 5,012 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    They are estimating a 4 digit reading and you have recently given them a 5 digit reading 

    Could you have mistyped the reading when given?

    I.e. is your actual reading  21916 or is it 2191.6
  • Krakkkers
    Krakkkers Posts: 1,330 Forumite
    1,000 Posts Third Anniversary Name Dropper
    That is 84 kwh a day over 239 days, is that possible even with electric heating?
  • tanyasima1
    tanyasima1 Posts: 12 Forumite
    10 Posts
    So Iv just taken a picture of the meter reading when I moved to the property. I gave this to sse when I moved in. Did they make a mistake on their end? 
  • QrizB
    QrizB Posts: 21,711 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 19 September 2022 at 3:42PM
    I'm in agreement with those that think there's something very wrong with that opening reasing of 1794.
    What reading did your Housing Officer give you in May last year when you moved in?
    EDIT: we cross-posted.
    The reading from your Housing Officer is 17821. There's the problem.
    In the entire time you were with SSE, May 2021 to august 2022, you used (21916-17821= ) 4095kWh, not the 20122kWh that they have billed you for.
    It looks to me as though SSE dodn't record your opening meter reading correctly, and one digit was missing.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • tanyasima1
    tanyasima1 Posts: 12 Forumite
    10 Posts
    Krakkkers said:
    That is 84 kwh a day over 239 days, is that possible even with electric heating?
    Is that a lot or less? Sorry these kwh things confuse me. 
  • Krakkkers
    Krakkkers Posts: 1,330 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Yes its 17821 not the 1794 that you are being billed from.
  • Krakkkers
    Krakkkers Posts: 1,330 Forumite
    1,000 Posts Third Anniversary Name Dropper
    you have been overcharged by £3192
  • tanyasima1
    tanyasima1 Posts: 12 Forumite
    10 Posts
    What do I do now? Sorry I’m just so lost when it comes to those things. Do I contact sse and tell them the first reading they have when I moved in is incorrect?
  • QrizB
    QrizB Posts: 21,711 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    tanyasima1 said:
    What do I do now? Sorry I’m just so lost when it comes to those things. Do I contact sse and tell them the first reading they have when I moved in is incorrect?
    Yes.
    Can you post a photo of your previous bill(s), not just the most recent one?

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
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