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Keys not given at time of completion?

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Comments

  • user1977 said:
    It would be strange for a solicitor to ok the funds without the keys?
    Perhaps the solicitor saw a eviction notice instead?
    Surely the solicitor has some responsibility here.
    OP has said they were told vacant possession was being granted. I'm not sure what more you expect the buyer's solicitor to have done?
    The new owner cannot access his new property without the keys. If there were no keys someone should have arranged for a locksmith.
    Or it's quite possible that the OP is not telling us all the full story, as it's his friend.
    We picked up keys from the seller's estate agent, not our solicitors.

    Lucky the OPs friend didn't call a locksmith (no idea who else would arrange) as that could well constitute an illegal eviction 
  • sevenhills
    sevenhills Posts: 5,938 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Lucky the OPs friend didn't call a locksmith (no idea who else would arrange) as that could well constitute an illegal eviction 
    But that is what the new owner would do, or the solicitor.
    I believe the OP has left out the details.
  • Adezoo
    Adezoo Posts: 127 Forumite
    100 Posts Second Anniversary Name Dropper
    user1977 said:
    It would be strange for a solicitor to ok the funds without the keys?
    Perhaps the solicitor saw a eviction notice instead?
    Surely the solicitor has some responsibility here.
    OP has said they were told vacant possession was being granted. I'm not sure what more you expect the buyer's solicitor to have done?
    The new owner cannot access his new property without the keys. If there were no keys someone should have arranged for a locksmith.
    Or it's quite possible that the OP is not telling us all the full story, as it's his friend.
    I’ve said what happened. They were supposed to be moved in since August but couldn’t understand what took so long. I’ve suggested a lock smith but they said that would be illegal. I’ll try and ask again but don’t want to put them in trouble. If it was my house, I’ll have done worse 
  • Adezoo
    Adezoo Posts: 127 Forumite
    100 Posts Second Anniversary Name Dropper
    user1977 said:
    It would be strange for a solicitor to ok the funds without the keys?
    Perhaps the solicitor saw a eviction notice instead?
    Surely the solicitor has some responsibility here.
    OP has said they were told vacant possession was being granted. I'm not sure what more you expect the buyer's solicitor to have done?
    The new owner cannot access his new property without the keys. If there were no keys someone should have arranged for a locksmith.
    Or it's quite possible that the OP is not telling us all the full story, as it's his friend.
    We picked up keys from the seller's estate agent, not our solicitors.

    Lucky the OPs friend didn't call a locksmith (no idea who else would arrange) as that could well constitute an illegal eviction 
    That’s exactly why they are stuck. They can’t evict the tenants and that would be illegal for them to change the locks. For me that’s crazy because now they have to do the eviction which can take long.
  • Adezoo
    Adezoo Posts: 127 Forumite
    100 Posts Second Anniversary Name Dropper
    Lucky the OPs friend didn't call a locksmith (no idea who else would arrange) as that could well constitute an illegal eviction 
    But that is what the new owner would do, or the solicitor.
    I believe the OP has left out the details.
    Please if you are not serious just leave the comment section. Which details have I left out? They are STUCK. Don’t you think they’ve tried everything possible? The first thing I thought was for them to force entry and change the locks, but it’s not vacant so they would be at fault! That still shock me because it is their house. 
  • user1977
    user1977 Posts: 18,343 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Lucky the OPs friend didn't call a locksmith (no idea who else would arrange) as that could well constitute an illegal eviction 
    But that is what the new owner would do, or the solicitor.
    Why would either the old or new landlord want to carry out an illegal eviction?
  • Bendy_House
    Bendy_House Posts: 4,756 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 18 September 2022 at 10:12PM
    Adezoo, what actually happened on the day of completion?
    I mean, I presume the cash was transferred, the solicitor or EA got in touch with your friend and said 'Completed! It's yours! Congrats!"?
    And then, what? Your friend asked for the keys, but was told what? The keys aren't ready?! There's still someone in the house?!! If so, WHO told your friend this news?
    And, what did your friend do or say, to either the EA or solicitor, or both? Surely it's "If it isn't vacant, then the vendor is in breach of the conditions. What do I do?"
    Who on earth advised them to give them another week or so to get rid of the tenants? Why didn't the solicitor, at least, go "Woah! It ain't vacant?! Let me get in touch with the vendor's solicitor and find out what the hell is going on!"?
    Who is it who suggested that giving them weeks to sort this was 'ok'?
    Didn't your friend's solicitor point out the huge pitfalls, with these folk being tenants?

  • sevenhills
    sevenhills Posts: 5,938 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 September 2022 at 10:25PM
    user1977 said:
    Why would either the old or new landlord want to carry out an illegal eviction?
    It is being stated that the contract was signed, money handed over and they believed the house was empty!
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