Ripped off big time by 'energy saving' company

Mstty

This is what I would do

1) read your contract see if you can end it and what if any penalty there is

2) take a water meter reading and work out how much you should have been charges since taking residence

3) take energy readings and work out the charges you should have been charged (presuming it's not a business tariff the supply is on)
4) work out what you would pay for the other included items.
5) work this all out of annual usage and present the issue to who you have the contract with and advice them if you think they are profiteering from energy resale and point out that is illegal.

MWT

DanS1 said:

RobM99 said:

DanS1 said:

Even if this bill doubles in the winter it will only be £140. Then with the 80% increase, approx £250. So yes, a rip off.

Same for us all, then?

Why? Are you paying a company more than what you otherwise would?

You willingly entered into this contract and you now seem to have decided that you don't want to continue with it, the rest is just hyperbole, so what are your cancellation terms?

Robin9

In this type of arrangement who gets the £150 , £400  ?

QrizB

On the third page and we still don't know any of the basic facts.

DanS1 said:

Recently moved Into a 1 bed flat.

All-electric, or electric & gas, or electric with district heating, or something else?

Your flat will have had an EPC. How much energy per year does your EPC say you should expect to use?

Got a few phone calls and emails from a company that basically consolidates all your bills (energy, broadband, TV Licence and water) into one monthly payment, in my case just under £400.

And what exactly do you get for your £400pm?

"Broadband" covers a huge range of possibilities, from a £20pm basic contract to a £100+ full-fibre entertainment package.

Did you choose "unlimited" energy or "capped"? Rolling or fixed?

I've just gone through their sign-up process as a one-person household and they're quoting me:

• Unlimited energy: £60.69/week
• Unlimited water: £7.31/week
• Full fibre broadband: £7/44/week (no entertainment package)
• TV licence: £3.05/week
• OUB fee: £2.01/week

A total of £348.70/month.

The website also says that my account will receive the £400 government credit. and the total calculated does not include this.

https://oneutilitybill.co/post/heres-whats-happening-400-grant-energy-bills

DanS1 said:

Why? Are you paying a company more than what you otherwise would?

Until you come back with some useful information, it's impossible to say if you're being charged a fair rate or not.

scobie

I’ve just gone through it and notice it has an unlimited option and a called option for energy usage. Clearly the OP chose unlimited. It seems to be a bit weird to complain he only used £70 worth when he could have sat around using £700 worth if he wanted and would have been charged the same. 

MWT

scobie said:

I’ve just gone through it and notice it has an unlimited option and a called option for energy usage. Clearly the OP chose unlimited. It seems to be a bit weird to complain he only used £70 worth when he could have sat around using £700 worth if he wanted and would have been charged the same. 

As QrizB said, we don't actually know anything useful about what the OP signed up for and what they have received in total, so we either have to dig into the details or just help them terminate the contract...

HampshireH

MWT said:

scobie said:

I’ve just gone through it and notice it has an unlimited option and a called option for energy usage. Clearly the OP chose unlimited. It seems to be a bit weird to complain he only used £70 worth when he could have sat around using £700 worth if he wanted and would have been charged the same. 

As QrizB said, we don't actually know anything useful about what the OP signed up for and what they have received in total, so we either have to dig into the details or just help them terminate the contract...

OP got "ripped off" when buying a car in his previous post just a week or so ago and then realising he had nowhere to park it and it didn't take the right fuel fo him. Now been ripped off again on this one.

Drip feeds answers /responds sporadically and threads go to multiple pages with very little resolution.

If true then OP appears to make very impulsive purchases/decisions which he then regrets. Or is extremely vulnerable.

Hopefully if this is true then he will answer the above bullet point questions which have been presented in a really nice way and people can help him out 

ChaunceyGardiner

OP got "ripped off" when buying a car in his previous post just a week or so ago and then realising he had nowhere to park it and it didn't take the right fuel fo him. Now been ripped off again on this one.

Oh boy, that's some thread. Spends £4000 on a car, gets home, can't find a parking space, also decides the engine is too big, the car is too posh, and he doesn't really need a car anyway since he works from home. And the same thing happened three years ago, when he bought the same model of car! What absolute drivel.

sienew

You might regret your purchase but you haven't been ripped off.

DanS1

ChaunceyGardiner said:

OP I got "ripped off" when buying a car in his previous post just a week or so ago and then realising he had nowhere to park it and it didn't take the right fuel fo him. Now been ripped off again on this one.

Oh boy, that's some thread. Spends £4000 on a car, gets home, can't find a parking space, also decides the engine is too big, the car is too posh, and he doesn't really need a car anyway since he works from home. And the same thing happened three years ago, when he bought the same model of car! What absolute drivel.

I had to take that in for scrap this week as it hasn’t been running well at all since I bought it. Dealer wouldn’t have it back and nobody else would have had it. Got £450 for it - what a rip off.