RBS Royal Bank of Scotland help

bery_451

Hi,

RBS saying they closing all branches in England next month. So after October as a rbs current account holder, how am I going to withdraw cash or make cash deposits that are higher than atm cash machine limits without travelling all the way up into Scotland?

Brie

Natwest is the related bank so you should be able to do everything there.  I've been needing to do that for the last few years since our local RBS closed.

eDicky

Yes, you can withdraw from and deposit to your RBS account at NatWest.

bery_451

Okay so that means I can go into any NatWest branch now and withdraw lets say £1k with my RBS debit card and it will work?

Talking about debit cards, will NatWest replace my RBS debit card with a new one?

[Deleted User]

bery_451 said:

Okay so that means I can go into any NatWest branch now and withdraw lets say £1k with my RBS debit card and it will work?

Talking about debit cards, will NatWest replace my RBS debit card with a new one?

No, NatWest & the Royal Bank aren't the same bank so the debit card won't change.

You've had access to NatWest branches for a number of years & vice versa for NatWest cardholders. 

bery_451

Deleted_User said:

bery_451 said:

Okay so that means I can go into any NatWest branch now and withdraw lets say £1k with my RBS debit card and it will work?

Talking about debit cards, will NatWest replace my RBS debit card with a new one?

No, NatWest & the Royal Bank aren't the same bank so the debit card won't change.

You've had access to NatWest branches for a number of years & vice versa for NatWest cardholders. 

Okay so if I cant withdraw cash within a NatWest branch with my RBS debit card then how do I do it?

RG2015

bery_451 said:

Deleted_User said:

bery_451 said:

Okay so that means I can go into any NatWest branch now and withdraw lets say £1k with my RBS debit card and it will work?

Talking about debit cards, will NatWest replace my RBS debit card with a new one?

No, NatWest & the Royal Bank aren't the same bank so the debit card won't change.

You've had access to NatWest branches for a number of years & vice versa for NatWest cardholders. 

Okay so if I cant withdraw cash within a NatWest branch with my RBS debit card then how do I do it?

I believe it was no to will NatWest replace your RBS debit card, but yes you can withdraw £1k with your RBS debit card.


From RBS dated Sept 2018.


We are committed to ensuring our customers and communities are able to continue accessing quality banking services. We are writing to customers of affected branches to highlight the alternative ways to bank in their area. Royal Bank of Scotland customers can now use NatWest branches for their everyday banking, such as withdrawing cash, checking balances or paying in (and vice versa). 


https://www.rbs.com/rbs/news/2018/09/rbs-announces-changes-to-the-royal-bank-of-scotland-branch-netwo.html

bery_451

RG2015 said:

bery_451 said:

Deleted_User said:

bery_451 said:

Okay so that means I can go into any NatWest branch now and withdraw lets say £1k with my RBS debit card and it will work?

Talking about debit cards, will NatWest replace my RBS debit card with a new one?

No, NatWest & the Royal Bank aren't the same bank so the debit card won't change.

You've had access to NatWest branches for a number of years & vice versa for NatWest cardholders. 

Okay so if I cant withdraw cash within a NatWest branch with my RBS debit card then how do I do it?

I believe it was no to will NatWest replace your RBS debit card, but yes you can withdraw £1k with your RBS debit card.


From RBS dated Sept 2018.


We are committed to ensuring our customers and communities are able to continue accessing quality banking services. We are writing to customers of affected branches to highlight the alternative ways to bank in their area. Royal Bank of Scotland customers can now use NatWest branches for their everyday banking, such as withdrawing cash, checking balances or paying in (and vice versa). 


https://www.rbs.com/rbs/news/2018/09/rbs-announces-changes-to-the-royal-bank-of-scotland-branch-netwo.html

Okay thanks I can do it then. Cheers,

sausage_time

You can use Post Offices to pay in and withdraw too.
https://www.postoffice.co.uk/the-royal-bank-of-scotland
Paying in cheques needs a completed slip from a book that RBS can post to you, but cash in and out is debit card+PIN.

Penguin_

sausage_time said:

You can use Post Offices to pay in and withdraw too.
https://www.postoffice.co.uk/the-royal-bank-of-scotland
Paying in cheques needs a completed slip from a book that RBS can post to you, but cash in and out is debit card+PIN.

Also can be done via the RBS app.

Daliah

If RBS is your only bank account, consider getting at least one other current account at a different bank (i.e. not Natwest). It is prudent to have backup banking facilities in case of issues, such as the near 4-week outage RBS/Natwest experienced a few years back. If you need a Branch facility, your choice is obviously limited by all the Branch closures we are seeing at the likes of Barclays, Lloyds and Natwest. May be try Nationwide - though longer term, you should try and get by without the need for a Branch.