£160 cashback for Santander Switch for new and existing customers

WillPS

Bridlington1 said:

danlightbulb said:

studentsaver_889 said:

• 
  
• Within 60 days of telling us to switch your account, you’ll need to complete the switch, set up 2 active Direct Debits (this cannot include Direct Debits set up to fund a savings account you have with Santander, cahoot or Cater Allen), pay in £1,000 and log on to Online or Mobile Banking.
• 
  

Does this mean you have to set up 2 new direct debits, or can they be ones that are getting switched, or existing ones if you're an existing current account holder?

I've just spoken to one of Santander's chat agents and they said that you don't need to set up 2 new DDs. Any DDs getting switched will count.

Any DDs which are on the account at x days after the switch count, regardless if they existed on the account before the switch, were transferred over or were set up immediately after the switch.

Racxie

Scrounger said:

Olinda99 said:

Does anyone have the number of the Santander switching team - I would like to call them and find out if I have ever had a 'switching bonus' in the past

I remember a while back switching accounts to them and getting Amazon vouchers (quite a lot of them) so I expect this does count as a previous bonus but would like to check.

IME, the prior Amazon offer will not preclude you from the current bonus offer (regardless of what they tell you on the phone). 

Scrounger

Damn, sounds like I missed out!

oldagetraveller1

Some people might have a different experience depending on circumstances, financial, identity etc., but I applied for their Everyday Account this morning and selected to switch an existing account to them.

The online process was very easy and after submitting the application and about half a minute of a rotating circle, bingo, account opened along with sort code and a/c no.. There were some questions which required educated guesses, e.g. by how much will monthly spend increase. I think everyone will have an increase but without the help of Mystic Meg, very difficult to estimate.

In the e-mail confirmation I received they think I am or have been a customer. An attachment was a change of personal information form to complete and send to a Freepost address. 

Their assumption is wrong, don't have and never had an account.

I phoned their account opening "team" and it was confirmed the e-mail was probably sent in error. Phone answered comparitively quickly too. Very helpful person who confirmed the account was open and Debit Card should arrive in about 5 days.

Switch should be 12th August.

Sorry for the mini novel.

eskbanker

Olinda99 said:

Does anyone have the number of the Santander switching team - I would like to call them and find out if I have ever had a 'switching bonus' in the past

I remember a while back switching accounts to them and getting Amazon vouchers (quite a lot of them) so I expect this does count as a previous bonus but would like to check.

The number was shared in this post last year, don't know if it's still applicable:

https://forums.moneysavingexpert.com/discussion/comment/78603209/#Comment_78603209

soulsaver

Olinda99 said:

Does anyone have the number of the Santander switching team - I would like to call them and find out if I have ever had a 'switching bonus' in the past

I remember a while back switching accounts to them and getting Amazon vouchers (quite a lot of them) so I expect this does count as a previous bonus but would like to check.

Have you tried 'Chat' first? Written response and no call waiting? 

eskbanker

On the subject of whether participation in the Amazon offer 'counts', clause 2.2.2 of the offer terms seems clear to me, with no reference to a 'bonus' as such - you're ineligible if you "have previously received or participated in any other incentive for switching to any of our accounts".

Whether or not they actually police that is another story though....

molerat

Applied fine but I have to contact them to switch as the donor account doesn't have a card - it did have but I never used it and they didn't send a replacement.

RN61

Echoing previous commenters, historically Santander hasn't often checked whether applicants have benefited previously 😉

Rhinorm49

For info.. Just applied on-line for a 2nd Everyday account and completed the switching requirements, account opened and ready to use.
Will complete the 2x DD's and initial deposit in due course.

Alex9384

RN61 said:

Echoing previous commenters, historically Santander hasn't often checked whether applicants have benefited previously 😉

When I log in and click on my Everyday current account, there's a "Product name" below it, which says EVERYDAY CURRENT ACCOUNT SWITCHER. Perhaps the "switcher" makes it more obvious that I've already switched to them earlier?