Parking stories in the News/media

Jenni_D

Kaizen2024 said:

MothballsWallet said:

Nellymoser said:

The RingGo app has gone down leaving drivers unable to pay

PPCs will no doubt silently be delighted to hear that!

https://uk.news.yahoo.com/parking-nightmare-ringgo-app-goes-092914469.html

Many affected users at RingGo's 17,000 locations have taken to social media to report the problem and expressed deep concern over the possibility of receiving PCNs while the service remains offline and is unable to process payments.

RingGo said they have informed operators of the issue and asked them to suspend parking enforcement until resolved.

Well that's unlikely to happen. It's beyond the capabilities of the 'expert' PPCs as shown in the above article....Creative Car Park FAILED to suspend parking enforcement at a church's car park as they were asked to do for those attending the funeral service.

IMO, it should be in the contracts between RingGo and any parking operator that works with them that states should RingGo inform the operator that their system is down, the parking operator must suspend enforcement until the system is back or face penalties for breach of contract.

But, of course, we all know that will never happen due to the money.

Or just use the payment terminal, and if there are none; don’t park.

Doesn't matter - your lot would still send out a PCN simply for having the audacity to enter the car park. 🤦‍♀️

Nellymoser

Kaizen2024 said:

MothballsWallet said:

Nellymoser said:

The RingGo app has gone down leaving drivers unable to pay

PPCs will no doubt silently be delighted to hear that!

https://uk.news.yahoo.com/parking-nightmare-ringgo-app-goes-092914469.html

Many affected users at RingGo's 17,000 locations have taken to social media to report the problem and expressed deep concern over the possibility of receiving PCNs while the service remains offline and is unable to process payments.

RingGo said they have informed operators of the issue and asked them to suspend parking enforcement until resolved.

Well that's unlikely to happen. It's beyond the capabilities of the 'expert' PPCs as shown in the above article....Creative Car Park FAILED to suspend parking enforcement at a church's car park as they were asked to do for those attending the funeral service.

IMO, it should be in the contracts between RingGo and any parking operator that works with them that states should RingGo inform the operator that their system is down, the parking operator must suspend enforcement until the system is back or face penalties for breach of contract.

But, of course, we all know that will never happen due to the money.

Or just use the payment terminal, and if there are none; don’t park.

DON'T PARK...can't you see how stupid that sounds. Can't you see that advice is driving customers away from using landowners car parks and businesses. Even the clowns at POPLA state if you can't pay DON'T PARK.

Landowners and businesses need to become much more aware that they are losing paying customers from your industry's DON'T PARK advice and inability to provide an efficient simple paying system for all.

I find it astounding the so called 'experts' in parking management can't provide this when other industries can.

People have commitments, work, important timed appts, trains to catch etc and don't have the time to drive around (wasting car fuel and adding to the congestion on the roads) to locate another car park that has an efficient paying system that's working.

Kaizen2024

You don’t get free shopping at the co-op if card payments are temporarily unavailable. Parking is a privilege; not a right.

patient_dream

Kaizen2024 said:

You don’t get free shopping at the co-op if card payments are temporarily unavailable. Parking is a privilege; not a right.

Outlets like the Co-op WOULD CLOSE THE DOORS if they cannot take payments

Parking companies continue regardless

Nellymoser

Exactly. People won't return to that Co-Op when there are repeated problems trying to pay for your shopping same applies when it comes to paying for parking.

The landowner wants people to pay to park yet they employ the free services of a PPC who makes the task of paying somewhat 'difficult'. 

Coupon-mad

Kaizen2024 said:

You don’t get free shopping at the co-op if card payments are temporarily unavailable. Parking is a privilege; not a right.

Adept deflection away from the posts I made last night.

You lot don't like news articles exposing the sector-wide scammery, do you? Hmmm... you don't seem to like my reminding everyone about the ex-staff ParkingEye whistleblower who exposed their alleged 'rape & pillage' MO.

You know, this one:
http://parking-prankster.blogspot.com/2016/12/parkingeye-employee-reveals-their-rape.html?m=1

"Some installations were expected to cause trouble simply because of the client's expectations. These were known as the "rape and pillage" installations. Bang them in, make as much money from the first several weeks to cover costs, and if problems occured, try and win the client around. If that didn't work just pull it out and/or sue the client for breach of contract."

Like they did in ParkingEye v Somerfield ... where the judge granted the windfall claim (because Somerfield had got themselves stitched right into a typical PPC-biased "you must let us sue your shoppers" contract) but the High Court judge said that ParkingEye had crossed the line above the 'tort of deceit' against the public and for good measure he analysed the rip off money from para 419: they could not claim an 'escalation fee' on top of a PCN:

https://www.casemine.com/judgement/uk/5a8ff76260d03e7f57eabf43/amp

Before your time maybe.

Not before mine. And upheld by the CoA.

And still good case law, relied upon by the most experienced judges, e.g. DJ Iyer:

Adding any 'fee' is entirely false.

That is an unrecoverable penalty which the industry know full well but have swept under the carpet since Somerfield and even more so, since ParkingEye v Beavis said the exact same thing and allowed £85 which covered all the costs of enforcement (the PCN model 'had to and did' cover the minor heads of cost: an automated letter chain including LBC).

Double recovery of the same heads of cost cannot be allowed to become part of the upcoming statutory instrument.

MothballsWallet

Kaizen2024 said:

MothballsWallet said:

Nellymoser said:

The RingGo app has gone down leaving drivers unable to pay

PPCs will no doubt silently be delighted to hear that!

https://uk.news.yahoo.com/parking-nightmare-ringgo-app-goes-092914469.html

Many affected users at RingGo's 17,000 locations have taken to social media to report the problem and expressed deep concern over the possibility of receiving PCNs while the service remains offline and is unable to process payments.

RingGo said they have informed operators of the issue and asked them to suspend parking enforcement until resolved.

Well that's unlikely to happen. It's beyond the capabilities of the 'expert' PPCs as shown in the above article....Creative Car Park FAILED to suspend parking enforcement at a church's car park as they were asked to do for those attending the funeral service.

IMO, it should be in the contracts between RingGo and any parking operator that works with them that states should RingGo inform the operator that their system is down, the parking operator must suspend enforcement until the system is back or face penalties for breach of contract.

But, of course, we all know that will never happen due to the money.

Or just use the payment terminal, and if there are none; don’t park.

Right, I keep forgetting you always post like you're a PPC ally. Or should that be shill? I can never tell.

(Do I need my sarcasm sign for that?)

BURGESShill

@MothballsWallet
He works in a legal capacity for a parking firm in South Yorkshire 

Coupon-mad

BURGESShill said:

@MothballsWallet
He works in a legal capacity for a parking firm in South Yorkshire 

Tell us more. I don't think this is JB.

kryten3000

Kaizen2024 said:

You don’t get free shopping at the co-op if card payments are temporarily unavailable. Parking is a privilege; not a right.

The difference here is that taking your shopping from the Co-op without payment is an offence under the Theft Act 1968 and you could be prosecuted and sentenced accordingly.  

Also a shopper can leave and return at a later time, unlike the average driver who might have an appointment, be heading to work or some other time-dependent activity.

Parking in a car park where the motorist is invited onto the land is a contractual agreement.  If the motorist wants to pay and is prevented from doing so by a systemic failure, that contract is frustrated.

Case in point is RingGo's recent outage which resulted in them requesting that parking operators suspend the issue of PCNs for the duration.  Telling drivers to park elsewhere is simply not practical on that sort of scale.