Can't find an electric supplier

Freeweee

QrizB said:

Freeweee said:

That did not show up with me. Any idea how I can tell them I am new tenant as they have closed there lines to new customers

You aren't a new customer, you're an existing customer.

Don't matter they won't contract with me one way or the other. Do you think they will try and send me to prison for this

Freeweee

Gerry1 said:

Freeweee said:

Mstty said:

Looks like BG

That did not show up with me. Any idea how I can tell them I am new tenant as they have closed there lines to new customers

Complaints Management Team
PO Box 226
Rotherham

S98 1PB

customerservice@britishgas.co.uk

Thanks, I will right my letter tomorrow but I think those days are now long gone. They are unstoppable now and answer to no one

What with no name and a pobox says it all realky

Freeweee

QrizB said:

Freeweee said:

That did not show up with me. Any idea how I can tell them I am new tenant as they have closed there lines to new customers

You aren't a new customer, you're an existing customer.

So if I am an existing customer then why won't they talk to me because I don't have an account

pochase

Not sure what you are doing wrong, but there are hundreds of people every day moving home and phoning in to give the initial meter readings for their deemed tariffs.

Have you checked if the account for your flat is maybe a business tariff as advised?

They have a different contact number

0333 202 9844

Robin9

I've just followed their online application and it all looks good to me  - British Gas - Moving Home (

British Gas - Quote (britishgasevolve.co.uk)

Mstty

Just to check have you emailed them.as well? People are giving you all manner of options but not sure if you are trying any of them?

Ultrasonic

Freeweee said:
Do you think they will try and send me to prison for this

Not a chance. 

My guess is all you need to do is be a bit more patient on the phone line, making sure you have your opening meter readings ready to share.

Freeweee

Ultrasonic said:

Freeweee said:
Do you think they will try and send me to prison for this

Not a chance. 

My guess is all you need to do is be a bit more patient on the phone line, making sure you have your opening meter readings ready to share.

I don't know how many times I can say this but I will try again

British gas and Scottish power have closed there phone lines to new customer

Freeweee

Mstty said:

Just to check have you emailed them.as well? People are giving you all manner of options but not sure if you are trying any of them?

And where am I supposed to send this email to?

Robin9

Freeweee said:

I don't know how many times I can say this but I will try again

British gas and Scottish power have closed there phone lines to new customer

You already are a customer of BG

Because the  Developer/Builder Owner/Tenant was a customer of BG the moment you walked through the door and put a light switch on you were "deemed" to be a customer of BG.  All that is wanted when you do contact BG is to give them meter reads, name, billing address and your choice of tariff. Phone is best for this - go for SVT and resist any pressure to go for a fix.0330 100 0056  Just hang on - ignore those "can't take on new customer " messages

You are only a "new" customer is say after 21 days of doing that you decided to switch to say SP.   It is those types of "new" customers that most of the suppliers are saying "no" to.