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Can't find an electric supplier

135

Comments

  • Freeweee
    Freeweee Posts: 18 Forumite
    10 Posts Name Dropper
    Petrics do you have a link to that live chat please

    Yes it was a former pub
  • QrizB
    QrizB Posts: 19,730 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Freeweee said:
    Yes it was a former pub
    Has it been divided up into flats, or is it still a single property?
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • pochase
    pochase Posts: 3,449 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Could it be that BG is providing the energy, but through a business tariff?

    Would that show up for the normal support agent as BG peen the supplier?
  • Robin9
    Robin9 Posts: 12,890 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If it was a former business premises then take great care  -  there are several threads on this forum where the sellers did not get the tariff changed to domestic.

    BG Business Gas and Electricity  is 0330 818 1775    and ask to be transferred to their SVT domestic.

    If this is now a block of flats  -  have a chat to your neighbours.


    Never pay on an estimated bill. Always read and understand your bill
  • Freeweee
    Freeweee Posts: 18 Forumite
    10 Posts Name Dropper
    Mstty said:
    Looks like BG
    That did not show up with me. Any idea how I can tell them I am new tenant as they have closed there lines to new customers
  • Gerry1
    Gerry1 Posts: 10,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Freeweee said:
    Mstty said:
    Looks like BG
    That did not show up with me. Any idea how I can tell them I am new tenant as they have closed there lines to new customers
    Complaints Management Team
    PO Box 226
    Rotherham
    S98 1PB

    customerservice@britishgas.co.uk
  • QrizB
    QrizB Posts: 19,730 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Freeweee said:
    That did not show up with me. Any idea how I can tell them I am new tenant as they have closed there lines to new customers
    You aren't a new customer, you're an existing customer.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Robin9
    Robin9 Posts: 12,890 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 14 June 2022 at 5:58PM
    Freeweee said:
    Mstty said:
    Looks like BG
    That did not show up with me. Any idea how I can tell them I am new tenant as they have closed there lines to new customers
    Sometimes you can be too specific with a search engine, or a spelling mistake.

    Was there a previous occupier (rather than builder/developer) in the flat.   Consumption at 4300 sounds low for an all electric for a year - or high if it's gas heated. Either way take the consumption with a pinch of salt

    Was there nothing in the Agents info re suppliers ?

    PS Don't forget the water !
    Never pay on an estimated bill. Always read and understand your bill
  • Freeweee
    Freeweee Posts: 18 Forumite
    10 Posts Name Dropper
    Robin9 said:
    Freeweee said:
    Mstty said:
    Looks like BG
    That did not show up with me. Any idea how I can tell them I am new tenant as they have closed there lines to new customers
    Sometimes you can be too specific with a search engine, or a spelling mistake.

    Was there a previous occupier (rather than builder/developer) in the flat.   Consumption at 4300 sounds low for an all electric for a year - or high if it's gas heated. Either way take the consumption with a pinch of salt

    Was there nothing in the Agents info re suppliers ?

    PS Don't forget the water !
    I think it will be just the same story (looks like the mega corporation have taken full control) think I will have to bring my own water Inn

    Best get some icb tanks
  • Robin9
    Robin9 Posts: 12,890 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    NO NO NO   Write to BG by snail mail -  get proof of posting.

    Have you been in touch with the other flats in the conversion ?
    Never pay on an estimated bill. Always read and understand your bill
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