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NatWest app credit card transactions

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RG2015
RG2015 Posts: 6,045 Forumite
Ninth Anniversary 1,000 Posts Name Dropper Photogenic
Today, I cannot see my credit card transactions on the NatWest app on my iPad.

NatWest initially say something went wrong. Then, when I choose a time period, they say some kind of error has occurred when trying to establish a connection between your device and ourselves. They than go on to say that It may be a problem at my end.

Is anyone else experiencing any problems like this today?

Comments

  • sausage_time
    sausage_time Posts: 1,439 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Not working for me either (phone, Android).  "Service Unavailable.  We're sorry your card controls are currently unavailable.  Please try again later"
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • RG2015
    RG2015 Posts: 6,045 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Not working for me either (phone, Android).  "Service Unavailable.  We're sorry your card controls are currently unavailable.  Please try again later"
    Yes, it does say this on Android, but if you click ok you can then click on transactions and they are all visible.

    This however, does not work on my iPad.

    Online banking, on the other hand is fine.
  • RG2015
    RG2015 Posts: 6,045 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    I have just noticed that the RBS app is fine.

    Furthermore, I can also see my NatWest credit card transactions there, via open banking.
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