Gemini PCN as hospital, and I am hospital staff

us01

Hey all
I am staff at Newham Hospital.
I am not sure if I have ground to appeal, but any advice would be greatly appreciated.
I will attach the ticket below.
What has happened is on this occasion, I forgot to pay for my parking via Ringgo when I arrived to work. I remembered around 11am, and paid there and then on the app.

When I got to my car after work I saw a PCN, and it was timed at 10am.

I have talked to my hospital and they have mentioned that staff get discounted parking rates but still have to pay it. And they have told me to go through appeal process, they can't cancel it from their side, which btw I find horrible on their part.

So i wanted to ask anyone here, is there anything I could really do and do i have ground to appeal?

It is a vehicle that I own, not leased etc.

PCN is here:
https://ibb.co/wcprZwZ
https://ibb.co/5r7hP5H

Many thanks all.

Half_way

You should get back in touch with the hospital again , and remind them of the NHS parking principles for staff, visitors and patients, are you aware of this?

 if not you can see it here:

 https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles

The hospital told you this:

 they can't cancel it from their side, which btw I find horrible on their part.

which seems to contradict with this statement in the NHS parking principles

NHS organisations are responsible for the actions of private contractors who run car parks on their behalf.

You should also be aware of the new government initiated code of practice - how much is the parking charge notice for?

 If its above the cap, then its safe to say that the parking company is a rogue operator, again putting it in conflict whit the NHS parking principles

us01

I was not aware of this, thank you.
The PCN is £100, and £60 if you pay within 14 days.

Coupon-mad

You don't seem to have read NEWBIES PLEASE READ THESE FAQS FIRST, which is in capitals at the top of the forum and gives you what to do.

See my signature for where to click.

Fruitcake

If you are a member of a trade union, your union rep should be all over this like a rash.

You should also complain to your MP and the secretary of state for health. This type of predatory tactic will drive NHS workers away if going to work comes with a £100 surcharge every time.

us01

I have got back to the hospital and they have mentioned I have to appeal. Great.
I will follow the advice on the newbies thread, thanks all

Coupon-mad

You can try appeal but do not have to.  The Hospital are responsible and can cancel it.

PLAN A is meant to be a robust escalated complaint, not just an enquiry to the first person who fobs you off.

Fruitcake

The hospital should be following the government guidelines. Did you point this out to them?
Do you have a union rep? They should be dealing with this abuse of hospital staff.

D_P_Dance

Have you read this?
 
https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles

Have you complained to your MP?

us01

I have used examples from https://forums.moneysavingexpert.com/discussion/4766249/successful-complaints-about-private-parking-tickets-how-to-get-them-cancelled to send a more firm response. I have also just complained to my local MP.
Unfortunately I do not have a union rep.
I will keep everyone updated. Thanks again for all the help.

us01

Hey everyone
So I contacted the hospital again, twice, in the last 20 days and still have not yet received any response.
Today was the day I had to appeal (day 26), so I just also submitted my appeal right now with the default template on https://forums.moneysavingexpert.com/discussion/4816822/newbies-private-parking-ticket-old-or-new-read-these-faqs-first-thankyou#latest

What would be my next steps exactly? Am I just to wait now for a response?