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Amazon complaint
Comments
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That may be so but if you order something and it's the wrong item or damaged/faulty/etc people shouldn't be discouraged from sending stuff backThrugelmir said:
Customers that absorb an excessive amount of time and effort. Become apparent over time. That's the beauty of technology these days. Online returns are a major issue for many companies. A huge negative for conducting business in this way.It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.
In the game of chess you can never let your adversary see your pieces0 -
That may be so but if you order something and it's the wrong item or damaged/faulty/etc people shouldn't be discouraged from sending stuff backThrugelmir said:
Customers that absorb an excessive amount of time and effort. Become apparent over time. That's the beauty of technology these days. Online returns are a major issue for many companies. A huge negative for conducting business in this way.It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.
Of course, but as is very common, neither should Amazon keep them as a customer.
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It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.I think it is very proper to highlight this. Even though as the OP says, this is Amazons mistake - It will still have a negative bearing on the OPs algotherm with Amazon. Forarmed is forewarned and all that.
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Not disputing that. The % of items purchased and subsequently returned is very high that's the challenge facing online sellers.
That may be so but if you order something and it's the wrong item or damaged/faulty/etc people shouldn't be discouraged from sending stuff backThrugelmir said:
Customers that absorb an excessive amount of time and effort. Become apparent over time. That's the beauty of technology these days. Online returns are a major issue for many companies. A huge negative for conducting business in this way.It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.0 -
From your linkpowerful_Rogue said:It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.I think it is very proper to highlight this. Even though as the OP says, this is Amazons mistake - It will still have a negative bearing on the OPs algotherm with Amazon. Forarmed is forewarned and all that.
That means I also return more when they don’t meet my expectation. In the last 2 months, I returned 2-3 items each month and the value of refunded items was higher than the value of what I kept. That’s the reason why I received a warning from Amazon:
In the last 6 months, I ordered 104 items and returned 18 items
Hardly the same as returning 3 items.In the game of chess you can never let your adversary see your pieces0 -
From your linkpowerful_Rogue said:It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.I think it is very proper to highlight this. Even though as the OP says, this is Amazons mistake - It will still have a negative bearing on the OPs algotherm with Amazon. Forarmed is forewarned and all that.
That means I also return more when they don’t meet my expectation. In the last 2 months, I returned 2-3 items each month and the value of refunded items was higher than the value of what I kept. That’s the reason why I received a warning from Amazon:
In the last 6 months, I ordered 104 items and returned 18 items
Hardly the same as returning 3 items.No-one knows the algotherm , that was just one such article, there are hundreds of others online with different amount of returns etc. You also missed out the section 'Reason for return' - I'm sure contacting Amazon three times and saying they have sent out the wrong item will raise the bar.Anyway, no harm in giving the OP the heads up that this does happen.
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So what do you suggest the OP should do now they are armed with this knowledge?powerful_Rogue said:
From your linkpowerful_Rogue said:It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.I think it is very proper to highlight this. Even though as the OP says, this is Amazons mistake - It will still have a negative bearing on the OPs algotherm with Amazon. Forarmed is forewarned and all that.
That means I also return more when they don’t meet my expectation. In the last 2 months, I returned 2-3 items each month and the value of refunded items was higher than the value of what I kept. That’s the reason why I received a warning from Amazon:
In the last 6 months, I ordered 104 items and returned 18 items
Hardly the same as returning 3 items.No-one knows the algotherm , that was just one such article, there are hundreds of others online with different amount of returns etc.Anyway, no harm in giving the OP the heads up that this does happen.
In the game of chess you can never let your adversary see your pieces0 -
So what do you suggest the OP should do now they are armed with this knowledge?powerful_Rogue said:
From your linkpowerful_Rogue said:It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.I think it is very proper to highlight this. Even though as the OP says, this is Amazons mistake - It will still have a negative bearing on the OPs algotherm with Amazon. Forarmed is forewarned and all that.
That means I also return more when they don’t meet my expectation. In the last 2 months, I returned 2-3 items each month and the value of refunded items was higher than the value of what I kept. That’s the reason why I received a warning from Amazon:
In the last 6 months, I ordered 104 items and returned 18 items
Hardly the same as returning 3 items.No-one knows the algotherm , that was just one such article, there are hundreds of others online with different amount of returns etc.Anyway, no harm in giving the OP the heads up that this does happen.
What a strange question, it's up to the OP what they do. Just highlighting that Amazon can be quite strict in regards to accounts.
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I can only apologise if you find it a strange question, I'm asking what the purpose of such information being shared is.powerful_Rogue said:
So what do you suggest the OP should do now they are armed with this knowledge?powerful_Rogue said:
From your linkpowerful_Rogue said:It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.I think it is very proper to highlight this. Even though as the OP says, this is Amazons mistake - It will still have a negative bearing on the OPs algotherm with Amazon. Forarmed is forewarned and all that.
That means I also return more when they don’t meet my expectation. In the last 2 months, I returned 2-3 items each month and the value of refunded items was higher than the value of what I kept. That’s the reason why I received a warning from Amazon:
In the last 6 months, I ordered 104 items and returned 18 items
Hardly the same as returning 3 items.No-one knows the algotherm , that was just one such article, there are hundreds of others online with different amount of returns etc.Anyway, no harm in giving the OP the heads up that this does happen.
What a strange question, it's up to the OP what they do. Just highlighting that Amazon can be quite strict in regards to accounts.
Several replies to the thread read as if OP, and others, should should keep quiet when they don't get what they paid for otherwise Amazon will ban them because they have soooo many customers and couldn't careless if you go so best keep Amazon happy by accepting whatever it is they happen to send you. I don't agree with this idea being instilled on a forum titled Consumer Rights.
If the intent is different perhaps it could be included with the information given....
In the game of chess you can never let your adversary see your pieces0 -
I can only apologise if you find it a strange question, I'm asking what the purpose of such information being shared is.powerful_Rogue said:
So what do you suggest the OP should do now they are armed with this knowledge?powerful_Rogue said:
From your linkpowerful_Rogue said:It's not really proper to imply that Amazon will close your account because you've returned 3 things, it could deter people reading from sending stuff back when they are entitled to.
In my experience a regular customer returning the odd item now and then is unlikely to lose their account.I think it is very proper to highlight this. Even though as the OP says, this is Amazons mistake - It will still have a negative bearing on the OPs algotherm with Amazon. Forarmed is forewarned and all that.
That means I also return more when they don’t meet my expectation. In the last 2 months, I returned 2-3 items each month and the value of refunded items was higher than the value of what I kept. That’s the reason why I received a warning from Amazon:
In the last 6 months, I ordered 104 items and returned 18 items
Hardly the same as returning 3 items.No-one knows the algotherm , that was just one such article, there are hundreds of others online with different amount of returns etc.Anyway, no harm in giving the OP the heads up that this does happen.
What a strange question, it's up to the OP what they do. Just highlighting that Amazon can be quite strict in regards to accounts.
Several replies to the thread read as if OP, and others, should should keep quiet when they don't get what they paid for otherwise Amazon will ban them because they have soooo many customers and couldn't careless if you go so best keep Amazon happy by accepting whatever it is they happen to send you. I don't agree with this idea being instilled on a forum titled Consumer Rights.
If the intent is different perhaps it could be included with the information given....
It's just that - information. What the OP does with it is upto them.
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