PCN for double dipping without stopping

Chilts

The solicitor has acknowledged the email but not replied as of yet. 

Still nothing from the ICO. 

Boat_to_Bolivia

@Chilts your name is visible in your post 14 February at 11:19PM edited 14 February at 11:28PM


Which has also been quoted by @B789 so you might want to message him to ask him to delete it.

B789

Chilts said:

KeithP said:

The question was...
Have you reported their failure to reply to a SAR within the time scale allowed - one calendar month - to the Information Commissioner's Office?

Yes. 

My initial complaint was sent to them 23 May 2022. 

I received a reply asking for information on the 18 July 2022. 

I replied on the 1 August 2022. 

I have since contacted them again using the same case reference as I’m yet to receive a reply. 

When did you make your first SAR request? You were initially advised on the 14th April to make your SAR. Did you use this tool to initiate your complaint to the ICO?

https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/

I'm sensing a bit of lethargy to your dealing with the SAR issue. Your initial complaint to the ICO should have been made 31 days after your initial request for an SAR was not forthcoming.

This issue of the SAR has been dragging on way too long and should have been escalated long before now.

14/4/22 advised to make SAR.
14/5/22 deadline for response to SAR.
23/5/22 initial complaint to ICO
18/7/22 request from ICO for more information
1/8/22 responded to ICO request for more info.

Half_way

Somewhere on here in the not to distant past someone made a successful counterclaim ( or possibly a claim)  against at parking company over a GDPR /data protection breach it might be worth getting in touch with the person involved.

 You should also notify the landowner/car park owner of this and remind them that they are jointly liable for the actions for their agents - including any GDPR/data protection issues and you are minded to have them joined to any counterclaim.

 

Chilts

Boat_to_Bolivia said:

@Chilts your name is visible in your post 14 February at 11:19PM edited 14 February at 11:28PM


Which has also been quoted by @B789 so you might want to message him to ask him to delete it.

Thank you, I’ve now deleted the screenshot

Chilts

B789 said:

Chilts said:

KeithP said:

The question was...
Have you reported their failure to reply to a SAR within the time scale allowed - one calendar month - to the Information Commissioner's Office?

Yes. 

My initial complaint was sent to them 23 May 2022. 

I received a reply asking for information on the 18 July 2022. 

I replied on the 1 August 2022. 

I have since contacted them again using the same case reference as I’m yet to receive a reply. 

When did you make your first SAR request? You were initially advised on the 14th April to make your SAR. Did you use this tool to initiate your complaint to the ICO?

https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/

I'm sensing a bit of lethargy to your dealing with the SAR issue. Your initial complaint to the ICO should have been made 31 days after your initial request for an SAR was not forthcoming.

This issue of the SAR has been dragging on way too long and should have been escalated long before now.

14/4/22 advised to make SAR.
14/5/22 deadline for response to SAR.
23/5/22 initial complaint to ICO
18/7/22 request from ICO for more information
1/8/22 responded to ICO request for more info.

I have again contacted the PPC DPO and received the same automated “bounce back” email. 

Yes, I did use that tool and received a case number. 

I have also contacted the ICO again (last time was the 14.02.23) for an update. 

Chilts

The ICO has woken up now and have again asked for all correspondence in regards to the SAR or lack of it. 

My MP has also been reinvigorated and will write to the company for me on a second occasion after I’ve sent him a copy of the solicitor’s letter. 

Chilts

On a different note, I sent the email to the solicitor in regards to seeking debt advice and have received an acknowledgement but no reply. 

The letter states that I can dispute it within 30 days, I assume that I don’t do that do I?

Coupon-mad

You should be staying your grounds for dispute, yes.  You should respond robustly to a LBC .

Chilts

Coupon-mad said:

You should be staying your grounds for dispute, yes.  You should respond robustly to a LBC .

 This is a “letter before claim”. 

Thanks, so I should reply to the solicitor, other than the “seeking debt advice” email, which they acknowledged on the 14th February. 

I have until the 8th March according to their letter, there is a link to their dispute page also. . 

Sorry, I must have missed that section in the newbies thread about the dispute,  can you advise please? As I’ve done just what was stated. 

ICO informed due to non-release of SAR. 

Solicitor request for delay due to “debt advice”. 

MP informed again. 

Landowners contacted again, but this is difficult as it appears to be an asset management company. 

PPC requesting the SAR but this bounces back, despite using the DPO email address on their privacy page.