HSBC account closure

Ezii

I've just received this in the post, and not sure why they've decided to close my account. Has anyone had this or can help?

marcia_

Ezii said:

I've just received this in the post, and not sure why they've decided to close my account. Has anyone had this or can help?

Is this a personal current account? 

 Do you run a business and use this account? 

 Or have lots of random payments going in from eBay, Paypal etc? 

[Deleted User]

Yes, others have had it, but no one can help, other than to suggest that you open accounts elsewhere.

You might also want to check your CIFAS markers and consider what account behaviour might have prompted the closure.

Ezii

Deleted_User said:

Yes, others have had it, but no one can help, other than to suggest that you open accounts elsewhere.

You might also want to check your CIFAS markers and consider what account behaviour might have prompted the closure.

I've just put a request through for CIFA's check. 

Ezii

marcia_ said:

Ezii said:

I've just received this in the post, and not sure why they've decided to close my account. Has anyone had this or can help?

Is this a personal current account? 

 Do you run a business and use this account? 

 Or have lots of random payments going in from eBay, Paypal etc? 

I haven't recently used my hsbc, but just sold a recent macbook which I used hsbc to receive the transfer amounting £1500 besides that the account was pretty dormant, I also just recently added eBay into that account too, since they've changed the system, no PayPal though. Yes personal current account

RN61

I'd make a SAR to HSBC as well, and consider making a complaint and following through to the FOS - which costs HSBC £750 even if the FOS finds against you, as is almost inevitably the case with bank complaints made by consumers. 

Ezii

RN61 said:

I'd make a SAR to HSBC as well, and consider making a complaint and following through to the FOS - which costs HSBC £750 even if the FOS finds against you, as is almost inevitably the case with bank complaints made by consumers. 

FOS = financial ombudsman service?   

Marchitiello

Ezii said:

marcia_ said:

Ezii said:

I've just received this in the post, and not sure why they've decided to close my account. Has anyone had this or can help?

Is this a personal current account? 

 Do you run a business and use this account? 

 Or have lots of random payments going in from eBay, Paypal etc? 

I haven't recently used my hsbc, but just sold a recent macbook which I used hsbc to receive the transfer amounting £1500 besides that the account was pretty dormant, I also just recently added eBay into that account too, since they've changed the system, no PayPal though. Yes personal current account

Very possibly the buyer of the MacBook may have reported you for fraud… when trading with third parties, better to use a service like PayPal for payment to avoid such incidents 

Ezii

he hasnt reported anything to the bank, and hes a professor at my uni

GTR_King

Well have you used your HSBC Account for business use? or did the professor transfer dodgy money to you? 

also have you used bit coin recently 

Basically HSBC Have reason to belive you broke their T&C'S and did something you didn't like 

born_again

RN61 said:

I'd make a SAR to HSBC as well, and consider making a complaint and following through to the FOS - which costs HSBC £750 even if the FOS finds against you, as is almost inevitably the case with bank complaints made by consumers. 

Given the wording of the letter, & a immediate closure Not the normal 60 day closure. HSBC will not reopen acc on a complaint & will happily let it go to FOS as clearly something the OP told them has not stacked up. In a serious way.

Would be easier to simply find out what they have reported to CIFAS