CST Law case - Judgement made

lurpdog101

KeithP said:

lurpdog101 said:

Defence emailed and have received an automated response from the court. Now to sit and wait for the questionnaire to be sent

You could start gathering evidence. You know that you will need that.
Thinking about your Witness Statement wouldn't be time wasted either.

Thanks. Yeah I have been looking to prep that, based on info in newbies section. Evidence I have photos and stuff showing the signs from different angles, and how they cannot be read etc. 

Coupon-mad

And doing this vital Inquiry before it closes, while this 'scam' litigation is on your mind:

Please find time to do this Justice Committee Inquiry within the next ten days:

https://forums.moneysavingexpert.com/discussion/comment/80375249/#Comment_80375249

The Committee invites evidence on:

• What the current level of delay in the County Court is

• The ways in which the County Court engages with litigants in person, and how this could be improved

• The causes of action giving rise to claims in the County Court

• What future reforms to the County Court should be considered.

Please also state that private parking firms and their bulk litigators are the main cause of delays as far as small claims are concerned.  Over a quarter of all small claims nowadays are private parking scumbags.  That is ludicrous.

The MoJ must now be informed to urgently separate parking cases with a new pre-action protocol (requiring use of ADR instead of inflated debt demands and bulk litigators who want court). It should be a last resort but it isn't.

Tell the Committee about your claim and show the Claim Form and the lack of evidence from the Claimant, who made no real attempt to narrow the issues and resolve the dispute out of court.  This treatment of motorists should be illegal.

The 'debt claims pre-action protocol' is not fit for purpose for these cases.

Please strongly OBJECT to the intrusive 'Debt Reply Forms' you were sent, and ask the Committee to insist on a proper ADR and 'private parking protocol' to resolve disputes and expose the worst scam PCNs out of court.

Please add your voice; just answer the questions in your own words but making the points above.

You might want to also say the court communications are in legalese and unsuited to average consumer defendants who have not made an active choice to face litigation, but are treated as cash-cow victims by the out of control parking industry.

"This inquiry is currently accepting evidence

The committee wants to hear your views. We welcome submissions from anyone with answers to the questions in the call for evidence.

You have until Wednesday 17 January 2024  to make a submission to the committee."

lurpdog101

by the way, I got this text in the auto-response, so wondering if I need to phone the court or send the form back in post too? Although it does say it is confirmation of receipt, so I can prove I sent it within the timeframes

Thank you for your email which may be in relation to delays you have experienced with our service. I am sorry to hear you are unhappy with the service provided by us. We understand the delays that you are currently experiencing can be frustrating and fall short of the standards you rightly expect of us. As a public service, we record all complaints and regularly review points that are raised to improve our service.

 

This service is currently undergoing a significant transition as we take on new work and expand to meet the growing needs of our customers. This means we have a large backlog of work to clear.

 

The service is focusing on reducing the volume of work in priority order and to do this we are currently prioritising resources to tackle case progression work as opposed to dealing with chase up correspondence, so we ask for your continued patience and trust that your case will be dealt with in due course.  We are aiming to recover our position by the end of the September.

 

The service has also recently introduced new procedures to make sure work is being processed as soon as possible. Please be assured that this is a result of feedback received from our customers, as we are actively looking to improve the service being offered. These procedures have seen a reduction in processing time already and further improvements are expected in the coming weeks. If you would like to track our performance please click on the link below which will take you to our latest available information.

 

The Business Centre Performance update is published weekly

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Thank you for emailing the County Court Business Centre, please accept this as a receipt of your email.  Where a response is required we will endeavour to respond to your email within 10 working days (please do not re-send duplicate messages)

 If you’ve submitted a complaint, please note that the Court will aim to reply within 10 working days. (please do not duplicate complaints)

KeithP

No need to do anything with that.
It does say...
Thank you for emailing the County Court Business Centre, please accept this as a receipt of your email.
...which is all you need at this stage.

Coupon-mad

In my view, people should be doing something : showing that daft auto-receipt to the Justice Committee, especially this tone-deaf bit:

"This service is currently undergoing a significant transition as we take on new work and expand to meet the growing needs of our customers. This means we have a large backlog of work to clear."

So they are "EXPANDING" TO MEET THE NEEDS OF THE BULK LITIGATORS THE GOVERNMENT WANTS TO CURB!

You could NOT make it up!  The left hand doesn't know what the right hand is doing.

On the one hand the DLUHC has said for FOUR YEARS that one of their aims with the new Parking CoP is to reduce court claims and CCJs.  Ideally getting to a place with no PCNs at all and certainly fewer CCJs and claims.

Yet on the other hand:

The MoJ know about the exponential rise in small claims but instead of investigating & looking for trends, concerns and issues (what's really going wrong: could making claims on MCOL be too easy for this rogue industry?) they have decided to bend over backwards to damn well enable those same bulk litigators who in 2023 filed over a quarter of small claims (possibly close to a third of the 1.5 million) and have brought the system to its knees.

It's a joke. Is it that the MoJ want the money tap to continue? Especially the £275 fees from parking CCJ victims whose claims went to old addresses due to the bulk litigators not tracing new addresses as the Codes of Practice require?

The Justice Committee MUST stop the MoJ from this tone deaf lunacy.  DEFENDANTS ARE COURT CUSTOMERS TOO AND NEED PROTECTING FROM SCAM CLAIMS.

lurpdog101

Well, gathering my evidence together and so far, letter wise:

3 original PCNs- -the only 3 I ever received, as found out about the other 5 in their appeal rejection!

Sept 21 - nov 21
Ocean parking -  8 letters received, demanding £100 per "charge"
Plus appeal rejection

Oct 21 - Sept 23
38 letters from Debt Recovery Plus demanding £160 per charge (note this period started whilst still receiving Ocean Parking letters demanding £100 - confusing much?)

2022 june to nov 23
9 letters CST Law (more stored elsewhere so still to increase). 

Letter before claim june 22.

Last letter Feb 23, until:

Letter before claim 23 november 23 which has turned into court claim.

If that isn't harrassment, not sure what is! 

Coupon-mad

I agree.  That's good evidence.  Show it to the (soon to close) Inquiry I posted a link to here:

https://forums.moneysavingexpert.com/discussion/comment/80506486/#Comment_80506486

lurpdog101

will do. Found another 8 from DRP - all sent same day. 11th September last year. 

Coupon-mad

lurpdog101 said:

will do. Found another 8 from DRP - all sent same day. 11th September last year. 

Wow... utter harassment.  Trouble is the Inquiry only accepts a word doc of a smallish size.

Maybe post pictures of all the letters in order (data redacted) on lots of replies on this thread over the weekend, while watching TV, and then give the Inquiry a URL to this thread so they can see the images and just do one line as your answer about how many letters are in the link and how harassing it has been at pre-action phase at the hands of a rogue industry the DLUHC has promised to curb, not enable as the MoJ MCOL system does.

lurpdog101

it moves on....written acknowledgement of receipt received today. Am expecting phone calls and/or emails/letters from the parking people or their solicitors or DRA from this week then..