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Diagnostic Fee - Fair?

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  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    Diagnostic charges these days seem to be a rip-off.

    Personally I think greed has taken over.






    We agree on something grey_critic🙂

    Some of us don't want to spend more than 10% of our salaries on a car so have to do our own repairs.  I have done that since I was 11 working on my motorbikes and not going to change now. It is not rocket science
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • Robbo66
    Robbo66 Posts: 490 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Yes, Diag fee 1 hours labour, cost of sensor plus 1 hours labour. Diagnostics isn't simply a plug in and get a response, they will also test other systems that are connected as they could be the cause of the fault and the sensor itself could have been fine

    Lets just agree to disagree as to the validity of diagnostic fees
  • Ibrahim5
    Ibrahim5 Posts: 1,269 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Be better to agree not to talk codswallop.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 10 March 2022 at 9:10PM
    Ibrahim5 said:
    Be better to agree not to talk codswallop.
    We accept your offer not to.
  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 12 March 2022 at 6:50PM
    Very clear divide in views between people in the trade/ex trade and the punter. Not surprised 
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 13 March 2022 at 5:28PM
    Very clear divide in views between people in the trade/ex trade who understand how businesses work and the punter me. Not Nobody's surprised 
    Edited for Accuracy.
  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 13 March 2022 at 7:27PM
    Why are you editing people's posts? I fully understand how business work, that's why I am calling it out.  The diagnostic fee is a double charge. Why do some garages waive it if they get the business while others don't?
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 13 March 2022 at 7:59PM
    Why are you editing people's posts? I fully understand how business work, that's why I am calling it out.  The diagnostic fee is a double charge. Why do some garages waive it if they get the business while others don't?
    Just re-read peoples posts.  Theres nothing me or anyone else is going to say over and above that.

    Move on.

  • Ibrahim5
    Ibrahim5 Posts: 1,269 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    I have never paid a main dealer for any work. Had a warranty repair where they broke my car. I use a couple of independents occasionally. One of them is good at suspension noises. My wife normally takes it in. They have done work for free. Otherwise they tell you a diagnosis and price for free. Normally just tell them to go ahead. I can only imagine that the main dealer prices are so high that people would just take them elsewhere so main  dealer's have to charge for everything.
  • Robbo66
    Robbo66 Posts: 490 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Very clear divide in views between people in the trade/ex trade and the punter. Not surprised 
    not in the trade and never have been but I do understand that a business needs to make money and not all diagnostic work takes 5 minutes and more often than not involves more that just checking for fault codes.

    And with that I'm out
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