Fixed tariff ending - no offer of another fixed tariff by supplier

northernstar007

Ultrasonic said:

northernstar007 said:

scottish power still offering 2 yr deals

I was looking at this earlier for myself, but the contract terms give SP the right to cancel the contract whenever they want with 42 days notice! 

i did notice that, which i think is unfair, they took the contract on so should honour it
and certainly reverse the exit fees so the consumer gets the exit fee as credit

Ultrasonic

northernstar007 said:

Ultrasonic said:

northernstar007 said:

scottish power still offering 2 yr deals

I was looking at this earlier for myself, but the contract terms give SP the right to cancel the contract whenever they want with 42 days notice! 

i did notice that, which i think is unfair, they took the contract on so should honour it
and certainly reverse the exit fees so the consumer gets the exit fee as credit

There are zero exit fees. Any contract is subject to the terms of the contract. The issue we're very likely to see here if these contracts are ended early is that many won't have read this 'small print' when signing up.

northernstar007

Ultrasonic said:

northernstar007 said:

Ultrasonic said:

northernstar007 said:

scottish power still offering 2 yr deals

I was looking at this earlier for myself, but the contract terms give SP the right to cancel the contract whenever they want with 42 days notice! 

i did notice that, which i think is unfair, they took the contract on so should honour it
and certainly reverse the exit fees so the consumer gets the exit fee as credit

There are zero exit fees. Any contract is subject to the terms of the contract. The issue we're very likely to see here if these contracts are ended early is that many won't have read this 'small print' when signing up.

my contract with SP there is a £30 exit fee dual fuel (£60) i`m a low user so i hope they honour my low amount if the price goes shooting up (mine is jan24)

l.c.elliott

It's frustrating that these decent deals are being offered by companies only to existing customers yet my provider isn't offering anything at all to their existing customers! I wish I had known a hear ago that this crisis would've happened and I would've gone with a different provider...I'd rather gamble and fix with a company which offers a tariff about the price cap than stay on the SVT when clearly in October it'll double again...I don't see the price cap going down anytime soon or even staying as it is sadly

Ultrasonic

northernstar007 said:

Ultrasonic said:

northernstar007 said:

Ultrasonic said:

northernstar007 said:

scottish power still offering 2 yr deals

I was looking at this earlier for myself, but the contract terms give SP the right to cancel the contract whenever they want with 42 days notice! 

i did notice that, which i think is unfair, they took the contract on so should honour it
and certainly reverse the exit fees so the consumer gets the exit fee as credit

There are zero exit fees. Any contract is subject to the terms of the contract. The issue we're very likely to see here if these contracts are ended early is that many won't have read this 'small print' when signing up.

my contract with SP there is a £30 exit fee dual fuel (£60) i`m a low user so i hope they honour my low amount if the price goes shooting up (mine is jan24)

For info. it's the 'Help Beat Cancer Green Fixed May 2024 CM1' tariff that has no exit fee (and is open to new customers) but is frankly likely to be ended long before May 2024 with the 42 day notice mentioned in the contract. The one year fix equivalent has a £60 exit fee, unless you pay more for the version that includes boiler insurance.

wild666

Any company that offers a fixed deal for any period of time shouldn't be allowed to put in a clause that allows them to cancel the contract part way through if prices go up and they will lose out. They should honour the full contract period and take the hit on losing out to a price increase.

Ultrasonic

wild666 said:

Any company that offers a fixed deal for any period of time shouldn't be allowed to put in a clause that allows them to cancel the contract part way through if prices go up and they will lose out. They should honour the full contract period and take the hit on losing out to a price increase.

I do think it's a highly questionable use of the term 'fixed', and from a consumer perspective it does largely defeat the whole purpose of a 'fixed' tariff. I can totally understand a company offering a product of this nature right now but an alternative name would be good to help avoid confusion. At this point I'll be surprised if we don't end up with people posting to complain about this tariff being ended early at some point, but obviously time will tell.

From a quick look today, it seems Scottish Power are actually unusual in actually letting anyone switch to them right now, amongst the large suppliers anyway.

otb666

i think most T&Cs are stacked in companies favour take eons 1.5 Which laws apply to your contract? For properties in England and Wales, the laws of England and Wales apply to this contract. For properties in Scotland, the laws of Scotland apply. Nothing in this contract affects your legal rights. If we decide to ignore one or more of the terms in this contract, the others still apply

MWT

otb666 said:

i think most T&Cs are stacked in companies favour take eons 1.5 Which laws apply to your contract? For properties in England and Wales, the laws of England and Wales apply to this contract. For properties in Scotland, the laws of Scotland apply. Nothing in this contract affects your legal rights. If we decide to ignore one or more of the terms in this contract, the others still apply

That bit doesn't mean what you think it means, it doesn't allow them to ignore terms that are in your favour, it just means that if they do not enforce something in the contract, it doesn't mean the entire contract is invalidated.

There is similar wording in pretty much every contract but it is usually put in more legalistic terms, like...

"The failure to enforce any of the provisions of this Agreement shall not be construed as a waiver of such provisions. Further, any express waiver by any party with respect to any breach of any provision hereunder by any other party shall not constitute a waiver of such party’s right to thereafter fully enforce each and every provision of this Agreement." 

northernstar007

ive just checked the SP website and today the all the above deals are gone
2 yr deal is doubled, i got mine at £110 p/m,  now showing as £200 and i know my usage (low)

people are going  to get a shock