We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Betfair Suspended the account

Options
124»

Comments

  • @sukhshant as you've already said there were multiple users and the account has probably been accessed from outside the UK then you've no chance of getting the phantom winnings.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 11 February 2022 at 6:01PM
    sukhshant said:
    Thanks everyone for taking their valuable time and answering my question. I appreciate and really thankful to some who manage to highlight the points to why the account is blocked and why the money is confiscated. However, I am yet to know if there is any way I can get the winning stakes back. If there is what options can be explored, If not then a simple No will work.
    The bets will deemed to be void. There are no winnings. The money will be returned to the counter party. 
  • emmajones1976
    emmajones1976 Posts: 1,345 Forumite
    1,000 Posts Name Dropper
    edited 11 February 2022 at 6:00PM
    sukhshant said:
    jon81uk said:
    sukhshant said:
    Thanks everyone for taking their valuable time and answering my question. I appreciate and really thankful to some who manage to highlight the points to why the account is blocked and why the money is confiscated. However, I am yet to know if there is any way I can get the winning stakes back. If there is what options can be explored, If not then a simple No will work.
    No money has been confiscated, your deposit has been given to you.
    They deemed the initial bet wasn't placed within their terms so haven't paid it out. 
    Quite.  There is no confiscated money because there are no winnings.  The minute the bet was placed it was void.
    The bet was never void 
    It was void the second it was placed, when placing a bet you agree to the terms and conditions of doing so.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 11 February 2022 at 6:09PM
    sukhshant said:
    jon81uk said:
    sukhshant said:
    Thanks everyone for taking their valuable time and answering my question. I appreciate and really thankful to some who manage to highlight the points to why the account is blocked and why the money is confiscated. However, I am yet to know if there is any way I can get the winning stakes back. If there is what options can be explored, If not then a simple No will work.
    No money has been confiscated, your deposit has been given to you.
    They deemed the initial bet wasn't placed within their terms so haven't paid it out. 
    Quite.  There is no confiscated money because there are no winnings.  The minute the bet was placed it was void.
    The bet was never void, the bets were placed and the winning amount was very well there. The account was very well in working past months and increase in winning amount but few days back, when I logged in again it was blocked. If it is the case, the account should have been blocked at a very early stage. 
    It was as soon as it was placed, as per the terms and conditions your friend agreed to when he signed up to the account.  The minute you started sharing an account and betting overseas with it you were in breach of the contract and placing bets overseas unlawfully, so any bets thereafter could be voided.

    Are you seriously now blaming them for not blocking the account earlier?!  You're lucky they're not pursuing your friend for any winnings paid out before, seeing as he operated his account in breach of the terms and sometimes in breach of the law.
  • MattMattMattUK
    MattMattMattUK Posts: 11,201 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    edited 11 February 2022 at 6:09PM
    sukhshant said:
    sukhshant said:
    Multiple users on the same account is a breach of Ts&Cs, placing bets whilst outside the country is a breach, automated betting is a breach, money laundering or card charge backs are a breach, betting patterns consistent with gambling fraud are a breach. There are multiple reasons why they can deem you in breach, none of them are from legitimate wins.

    If they don't want your account as you win too much then they will close your account, but still pay out.

    What is the actual reason you have had your account suspended? 

    Is the person who is the legal account holder the only person who has ever logged in and/or placed bets and have all those bets been placed in accordance with the Ts&Cs?
    Thanks Matt for the meaningful advice. Well the key holder of the account is my friend and it is sometime used by me as well. So in that case yes account is used by multiple user. Due to the nature of work in regards to our job we travel to different countries, so yes the usage of account will be from other country as well but not by other user. As said, if that is a breach of T&C, I understand as per your clarification. They closed the account with statement

    "Winning have been retained and your deposit have been refunded. The account is closed on business grounds, this mean the company has decided to keep your account closed. This is definite closure and cannot be reconsidered or appealed. If you try to open another account it will automatically be closed" With reference to Clause 7. Suspension or termination in T&C.

    My concern is if they have blocked the account, they should refund the winnings as well. What is the possible way to get the winning back.

    Thanks
    sukhshant said:
    Thanks everyone for taking their valuable time and answering my question. I appreciate and really thankful to some who manage to highlight the points to why the account is blocked and why the money is confiscated. However, I am yet to know if there is any way I can get the winning stakes back. If there is what options can be explored, If not then a simple No will work.
    The problem is that your placed bets which were both not allowed under the terms and conditions and also likely to be illegal, the bets are therefore invalid. Multiple people using the same account invalidates the bets, placing bets from abroad invalidates the bets. There are not any winnings to be paid out as the bets were cancelled due to you and your friend breaching both the terms and conditions and likely the law as well. 

    The best case scenario is probably what you have already got, which is the original deposit back and the account blocked permanently with that bookmarker (and any sub-brands within it's group), what you might find is you/your friend are blocked from the majority or even all of UK bookmakers as they cooperate to block people who place illegitimate or illegal bets. 
    Thanks Matt your answer is very clear and appreciated.
    Assuming there is no breach of T&C, Account is used Single handed and within Jurisdiction. If they still do the same. what is the possibilities in that scenario to get the winning stakes place. I would like to know if in that case the same thing happen, how can we get the winning amount back.
    Very little, the Ts&Cs are written firstly in their favour, and secondly to protect them, taking bets whilst you are abroad is illegal under UK legislation and likely also under the laws of the country they are resident in. There have been several cases over the last decade of people trying to sue bookies for "winnings" that we obtained from bets placed in breach of terms and conditions, I cannot think of a single person who has one, however many did face crippling legal bills.

    You have to accept that these "winnings" are gone because you and your friend broke both the terms and conditions of the bookmaker and also likely the law. Whoever's name was on the account will also have to accept that they will probably never be able to bet online again and the other users of that account, if they tried to sign up with a device which the bookmakers systems recognised may also find that they are banned as well.

    You tried to game the system, broke the rules, and lost, you have two choices, take it on the chin and get nothing, or spend a lot of money on legal bills and get nothing.

    sukhshant said:
    jon81uk said:
    sukhshant said:
    Thanks everyone for taking their valuable time and answering my question. I appreciate and really thankful to some who manage to highlight the points to why the account is blocked and why the money is confiscated. However, I am yet to know if there is any way I can get the winning stakes back. If there is what options can be explored, If not then a simple No will work.
    No money has been confiscated, your deposit has been given to you.
    They deemed the initial bet wasn't placed within their terms so haven't paid it out. 
    Quite.  There is no confiscated money because there are no winnings.  The minute the bet was placed it was void.
    The bet was never void, the bets were placed and the winning amount was very well there. The account was very well in working past months and increase in winning amount but few days back, when I logged in again it was blocked. If it is the case, the account should have been blocked at a very early stage. 
    The bets were void because you and your friend, on multiple occasions, broke the terms and conditions (and probably broke the law as well). Those actions have consequences, one of those is having the bets voided, your account closed, your deposit refunded and banned from the sites
  • TELLIT01
    TELLIT01 Posts: 18,000 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    sukhshant said:
    sukhshant said:
    Multiple users on the same account is a breach of Ts&Cs, placing bets whilst outside the country is a breach, automated betting is a breach, money laundering or card charge backs are a breach, betting patterns consistent with gambling fraud are a breach. There are multiple reasons why they can deem you in breach, none of them are from legitimate wins.

    If they don't want your account as you win too much then they will close your account, but still pay out.

    What is the actual reason you have had your account suspended? 

    Is the person who is the legal account holder the only person who has ever logged in and/or placed bets and have all those bets been placed in accordance with the Ts&Cs?
    Thanks Matt for the meaningful advice. Well the key holder of the account is my friend and it is sometime used by me as well. So in that case yes account is used by multiple user. Due to the nature of work in regards to our job we travel to different countries, so yes the usage of account will be from other country as well but not by other user. As said, if that is a breach of T&C, I understand as per your clarification. They closed the account with statement

    "Winning have been retained and your deposit have been refunded. The account is closed on business grounds, this mean the company has decided to keep your account closed. This is definite closure and cannot be reconsidered or appealed. If you try to open another account it will automatically be closed" With reference to Clause 7. Suspension or termination in T&C.

    My concern is if they have blocked the account, they should refund the winnings as well. What is the possible way to get the winning back.

    Thanks
    sukhshant said:
    Thanks everyone for taking their valuable time and answering my question. I appreciate and really thankful to some who manage to highlight the points to why the account is blocked and why the money is confiscated. However, I am yet to know if there is any way I can get the winning stakes back. If there is what options can be explored, If not then a simple No will work.
    The problem is that your placed bets which were both not allowed under the terms and conditions and also likely to be illegal, the bets are therefore invalid. Multiple people using the same account invalidates the bets, placing bets from abroad invalidates the bets. There are not any winnings to be paid out as the bets were cancelled due to you and your friend breaching both the terms and conditions and likely the law as well. 

    The best case scenario is probably what you have already got, which is the original deposit back and the account blocked permanently with that bookmarker (and any sub-brands within it's group), what you might find is you/your friend are blocked from the majority or even all of UK bookmakers as they cooperate to block people who place illegitimate or illegal bets. 
    Thanks Matt your answer is very clear and appreciated.
    Assuming there is no breach of T&C, Account is used Single handed and within Jurisdiction. If they still do the same. what is the possibilities in that scenario to get the winning stakes place. I would like to know if in that case the same thing happen, how can we get the winning amount back.

    People here have already been told by you that multiple people were using the account and that it was used from overseas.  Nobody with any sense is now going to provide advice on how you can commit fraud in order to get access to the money.
  • cx6
    cx6 Posts: 1,176 Forumite
    1,000 Posts Name Dropper
    sukhshant said:
    Thanks everyone for taking their valuable time and answering my question. I appreciate and really thankful to some who manage to highlight the points to why the account is blocked and why the money is confiscated. However, I am yet to know if there is any way I can get the winning stakes back. If there is what options can be explored, If not then a simple No will work.
    just in case you don't believe @Aylesbury_Duck


    No
  • I will also answer.

    No.
  • born_again
    born_again Posts: 20,458 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    sukhshant said:
    Assuming there is no breach of T&C, Account is used Single handed and within Jurisdiction. If they still do the same. what is the possibilities in that scenario to get the winning stakes place. I would like to know if in that case the same thing happen, how can we get the winning amount back.
    But there has been.
    They will have picked up multiple ip's & devices being used. It is amazing the amount of info that these types of companies can pick up.
    It will take time to pick up & the fact there was a large payout pending could well have been a trigger for a investigation. 

    So if you are thinking to try and pull the wool over their eyes. It will not work. They have all the evidence they need as they blocked the account.
    Life in the slow lane
  • TELLIT01
    TELLIT01 Posts: 18,000 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    Ectophile said:
    If they think you have been using someone else's account for money laundering, then the account will be frozen.  They won't say why until any investigation has concluded.

    Unless they are very experienced gamblers I would guess that large amounts have been gambled in order to win £30k.  That is certainly a potential route for money laundering.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.