Child & Co RBS Branch to close

[Deleted User]

[Deleted User] said:

planteria said:

are 15-80-00 current accounts accessible via NatWest branches now, or just via RBS branches?

Yes, this has been possible for some time. I made a CHAPS payment the other day via a Natwest branch. It was listed as an standard RBS account. Retail customers don't really have any extras. There are hardly any RBS branches left in London after September this year.  I think there will be two and one assumes these will close in a year or two as it was always the plan to get rid of the RBS brand in England. I think Drummonds will be the last to go after London Victoria branch. But they could keep it.

I assume for private clients they will be informed where the replacement services will be housed. As we discussed before it is assumed this will be a Drummonds. 

The 'RBS' brand has been on the way out for years - including the Group rebranding to NatWest.
The narrower 'Royal Bank' brand is aimed at Scotland and the actual Royal Bank of Scotland plc.

Some of timing of branch closures will be driven by leases and other formalities. I'd expect the relocated retail Child & Co to match retail Drummonds with just a C&C cheque book and C&C bank statements. Everything else will likely be Royal Bank branded including the debit card with a beach hut. 

[Deleted User]

Deleted_User said:

[Deleted User] said:

planteria said:

are 15-80-00 current accounts accessible via NatWest branches now, or just via RBS branches?

Yes, this has been possible for some time. I made a CHAPS payment the other day via a Natwest branch. It was listed as an standard RBS account. Retail customers don't really have any extras. There are hardly any RBS branches left in London after September this year.  I think there will be two and one assumes these will close in a year or two as it was always the plan to get rid of the RBS brand in England. I think Drummonds will be the last to go after London Victoria branch. But they could keep it.

I assume for private clients they will be informed where the replacement services will be housed. As we discussed before it is assumed this will be a Drummonds. 

The 'RBS' brand has been on the way out for years - including the Group rebranding to NatWest.
The narrower 'Royal Bank' brand is aimed at Scotland and the actual Royal Bank of Scotland plc.

Some of timing of branch closures will be driven by leases and other formalities. I'd expect the relocated retail Child & Co to match retail Drummonds with just a C&C cheque book and C&C bank statements. Everything else will likely be Royal Bank branded including the debit card with a beach hut. 

Are you suggesting once the current retail Child & Co branded cards expire they will be replaced with standard RBS cards?

[Deleted User]

Deleted_User said:

Deleted_User said:

Deleted_User said:

planteria said:

are 15-80-00 current accounts accessible via NatWest branches now, or just via RBS branches?

Yes, this has been possible for some time. I made a CHAPS payment the other day via a Natwest branch. It was listed as an standard RBS account. Retail customers don't really have any extras. There are hardly any RBS branches left in London after September this year.  I think there will be two and one assumes these will close in a year or two as it was always the plan to get rid of the RBS brand in England. I think Drummonds will be the last to go after London Victoria branch. But they could keep it.

I assume for private clients they will be informed where the replacement services will be housed. As we discussed before it is assumed this will be a Drummonds. 

The 'RBS' brand has been on the way out for years - including the Group rebranding to NatWest.
The narrower 'Royal Bank' brand is aimed at Scotland and the actual Royal Bank of Scotland plc.

Some of timing of branch closures will be driven by leases and other formalities. I'd expect the relocated retail Child & Co to match retail Drummonds with just a C&C cheque book and C&C bank statements. Everything else will likely be Royal Bank branded including the debit card with a beach hut. 

Are you suggesting once the current retail Child & Co branded cards expire they will be replaced with standard RBS cards?

It's highly likely.

They're still issuing Visa Debit with Child & Co branded accounts. This and the imminent branch closure suggests that a C&C branded Debit Mastercard isn't on the cards. 

Remember, Child & Co (and Drummonds) isn't a standalone bank like Coutts. It's simply a brand name for the Royal Bank of Scotland. 

WillPS

There are Drummonds branded Visa Debit cards tho. Somewhere on this thread in fact someone posted theirs.

Holts are also still issuing Visa Debit cards.

I suspect the most likely reason is simply that they haven't got around to changing the design of all the niche debit cards - it's not as simple as just changing the logo because there's an approval process.

Marchitiello

WillPS said:

There are Drummonds branded Visa Debit cards tho. Somewhere on this thread in fact someone posted theirs...

Yes, I have one and posted before somewhere on this forum (I have to say that the C&C card is much better, persona they could use that colour scheme and just replacing the branding for future Drummonds card).

i have accounts at both C&C and Drummonds and whilst my wife received the letter about the closure (she only has an account at C&C) I actually never received mine, but I have to say that for the last 4 years (aside of when they were closed for refurbishment recently) I have actively only used the Drummonds branch, so I guess they somehow see me only as that Branch customer, therefore with no need to be told about the closure.

I drove by Fleet Street recently and it did feel like a dead part of town. It was never a busy branch, but I guess even their main customer base (lawyers) are working more from home post COVID and thus gave the branch the final nail in the coffin. In any case, there are giant posters in the windows confirming Branch Closure.

WillPS

Marchitiello said:

WillPS said:

There are Drummonds branded Visa Debit cards tho. Somewhere on this thread in fact someone posted theirs...

Yes, I have one and posted before somewhere on this forum (I have to say that the C&C card is much better, persona they could use that colour scheme and just replacing the branding for future Drummonds card).

i have accounts at both C&C and Drummonds and whilst my wife received the letter about the closure (she only has an account at C&C) I actually never received mine, but I have to say that for the last 4 years (aside of when they were closed for refurbishment recently) I have actively only used the Drummonds branch, so I guess they somehow see me only as that Branch customer, therefore with no need to be told about the closure.

I drove by Fleet Street recently and it did feel like a dead part of town. It was never a busy branch, but I guess even their main customer base (lawyers) are working more from home post COVID and thus gave the branch the final nail in the coffin. In any case, there are giant posters in the windows confirming Branch Closure.

Are the posters RBS or Child branded, incidentally?

Marchitiello

WillPS said:

Marchitiello said:

WillPS said:

....

….

I drove by Fleet Street recently and it did feel like a dead part of town. It was never a busy branch, but I guess even their main customer base (lawyers) are working more from home post COVID and thus gave the branch the final nail in the coffin. In any case, there are giant posters in the windows confirming Branch Closure.

Are the posters RBS or Child branded, incidentally?

I can’t actually remember, but I guess it may have been RBS generic.

Edit:

Both cards for comparison with a third one to help hide the personal details

[Deleted User]

Marchitiello said:

WillPS said:

Marchitiello said:

WillPS said:

....

….

I drove by Fleet Street recently and it did feel like a dead part of town. It was never a busy branch, but I guess even their main customer base (lawyers) are working more from home post COVID and thus gave the branch the final nail in the coffin. In any case, there are giant posters in the windows confirming Branch Closure.

Are the posters RBS or Child branded, incidentally?

I can’t actually remember, but I guess it may have been RBS generic.

Edit:

Both cards for comparison with a third one to help hide the personal details

We're going over old ground - retail (i.e. not Private) Drummonds customers get a standard RBS debit card by default not that version.

Marchitiello

Deleted_User said:

Marchitiello said:

WillPS said:

Marchitiello said:

WillPS said:

....

….

I drove by Fleet Street recently and it did feel like a dead part of town. It was never a busy branch, but I guess even their main customer base (lawyers) are working more from home post COVID and thus gave the branch the final nail in the coffin. In any case, there are giant posters in the windows confirming Branch Closure.

Are the posters RBS or Child branded, incidentally?

I can’t actually remember, but I guess it may have been RBS generic.

Edit:

Both cards for comparison with a third one to help hide the personal details

We're going over old ground - retail (i.e. not Private) Drummonds customers get a standard RBS debit card by default not that version.

I can tell you that Retail (not Private) customers that bank in branch (not only virtually selecting a sort code when applying) do get the Drummonds branded card. Aside of me not being a “Private” client, a waiter I know that work in a restaurant nearby that I frequent weekly, and that  I have seen in the branch, has the same Drummonds card.

[Deleted User]

Marchitiello said:

Deleted_User said:

Marchitiello said:

WillPS said:

Marchitiello said:

WillPS said:

....

….

I drove by Fleet Street recently and it did feel like a dead part of town. It was never a busy branch, but I guess even their main customer base (lawyers) are working more from home post COVID and thus gave the branch the final nail in the coffin. In any case, there are giant posters in the windows confirming Branch Closure.

Are the posters RBS or Child branded, incidentally?

I can’t actually remember, but I guess it may have been RBS generic.

Edit:

Both cards for comparison with a third one to help hide the personal details

We're going over old ground - retail (i.e. not Private) Drummonds customers get a standard RBS debit card by default not that version.

I can tell you that Retail (not Private) customers that bank in branch (not only virtually selecting a sort code when applying) do get the Drummonds branded card. Aside of me not being a “Private” client, a waiter I know that work in a restaurant nearby that I frequent weekly, and that  I have seen in the branch, has the same Drummonds card.

I can tell you that Retail (not Private) customers applying remotely currently get a standard RBS branded debit Mastercard. Not sure the relevance of the HSBC card. The zero annual fee purple one looks much nicer IMO.