Royal Mail barcoding stamps - existing stamps valid only until 31 Jan 2023

km1500

use a bit of white spirit on the back, peel.them off, use a bit of glue eg gloy to attach them to the form

HonestJohn

If you only have a few just use them

stevebroomfield

I sent about £35 worth of stamps for exchange a month ago. Royal Mail's website says I should receive the barcoded replacements within seven working days. Their customer services telephone line has an excessive waiting time. Has anyone else experienced delays, or should I assume they have been stolen?

77shelf88

After 4 weeks and many e mails  i emailed  Mr Simon Thomson CEO      ceo.office@royalmail.com    as their customer service e mail address is well hidden    here.for.you@royalmail.com    and seems to be ignored .i had an e mail from his office after  i had emailed them a few time so i sent the photo copy of the stamps i sent with the form where they said they could not find them but would send the replacements within the next 15 days so i will see if they arrive after a lot of pushing they also said they would send me a not very generous  book of 8 stamps 

I hope you all just did not rely on them being efficient  and kept a record as i looks as if a few disappeared in the post   

HonestJohn

stevebroomfield said:

I sent about £35 worth of stamps for exchange a month ago. Royal Mail's website says I should receive the barcoded replacements within seven working days. Their customer services telephone line has an excessive waiting time. Has anyone else experienced delays, or should I assume they have been stolen?

If you read previous posts you will find this is a fairly common experience at the present time.

NBLondon

HonestJohn said:

If you read previous posts you will find this is a fairly common experience at the present time.

Way up the thread - we wondered if it was a good idea to exchange early to avoid the rush.  I did and it seems to have been the right choice.... I've got a dozen red 1st class left to be used on Christmas Cards.

Money_Grabber13579

NBLondon said:

HonestJohn said:

If you read previous posts you will find this is a fairly common experience at the present time.

Way up the thread - we wondered if it was a good idea to exchange early to avoid the rush.  I did and it seems to have been the right choice.... I've got a dozen red 1st class left to be used on Christmas Cards.

I’ve still got quite a few 1st class left to be swapped (previously swapped all the large ones) and given experienced highlighted on here, I think I will wait a while longer, especially given there doesn’t seem to be an end date for swapping.

BarkingMad

BarkingMad said:

And, another update: RM called today and apologised for the delay. They are sending the stamps although they didn't say they had found my transfer application form and original stamps. I should expect them in 7 to 10 days.

I've just received my stamps. The letter says they couldn't find my application.

MiserlyMartin

Where does it say that there is no end date for swapping? I got a form in the post telling me to use stamps or swap them by 31st Jan 2023. This was the first I've heard about this phasing out of non barcode stamps.

More importantly, this is wide open to stamps being stolen, considering the address on the envelope? How on earth do you prove that you sent in all these expensive stamps if they 'go missing' in the royal mail?

I think the government should get involved in this stamp problem and policy. People have paid good money for these stamps and they should be valid as is, forever, or at least they should offer a secure over the counter service to swap them out.

Spoonie_Turtle

MiserlyMartin said:

Where does it say that there is no end date for swapping? I got a form in the post telling me to use stamps or swap them by 31st Jan 2023. This was the first I've heard about this phasing out of non barcode stamps.

More importantly, this is wide open to stamps being stolen, considering the address on the envelope? How on earth do you prove that you sent in all these expensive stamps if they 'go missing' in the royal mail?

I think the government should get involved in this stamp problem and policy. People have paid good money for these stamps and they should be valid as is, forever, or at least they should offer a secure over the counter service to swap them out.

Over whose counters?  The Post Office and Royal Mail are two different companies.  It takes long enough to do the swaps by post, without being restricted to Customer Service Point opening times (which are neither long enough nor at the right times for people to get there, queue for a couple of hours, and have their thousands of stamps swapped).  And if they imposed a limit, saying you have to make multiple trips, the uproar that would cause!  It's not like the odd person going to the bank to swap some old notes like-for-like.  We're talking potentially millions of stamps, of all different types and values, not just a few books of your standard 1st and 2nd class.