Royal Mail barcoding stamps - existing stamps valid only until 31 Jan 2023

custardy

Olinda99 said:

at least uou could walk into a bank with an old note and get it replaced with a new one there and then (or pay it into your account)

with stamps, you have to post them away and as far as I can see you bear the risk of loss or theft, not RM

Sounds like you should be using another carrier and not worrying about stamps anyway.

Sapindus

Well I wish I'd followed my nagging feeling that I should take a photo of everything I was sending, although unless I actually videoed myself putting them in the envelope and sealing it, would that still have "proved" anything? 

I sent them 61 2nd, 4 large letter 2nd, and 10 1st.  Total 75 stamps.  They have returned the 65 2nd and a letter saying I'd only sent them 65 to the value of those 65.  I've rung to complain they have lost my 10 first class stamps and got a reference number and was told someone would look into it, but I don't hold much hope!!!!! 

NBLondon

MDMD said:

It was part of their terms and conditions which RM have deleted. This link gives me a 404

https://www.royalmail.com/sites/royalmail.com/files/2022-03/Stamp-Swap-Out-Terms-and-Conditions.pdf

Updated link: https://www.royalmail.com/sites/royalmail.com/files/2022-04/Stamp-Swap-Out-Terms-and-Conditions--5-April-2022.pdf 

The fact that this keeps needing to be changed really suggests this wasn't thought through so well...

NBLondon

Sapindus said:

Well I wish I'd followed my nagging feeling that I should take a photo of everything I was sending, although unless I actually videoed myself putting them in the envelope and sealing it, would that still have "proved" anything? 

I sent them 61 2nd, 4 large letter 2nd, and 10 1st.  Total 75 stamps.  They have returned the 65 2nd and a letter saying I'd only sent them 65 to the value of those 65.  I've rung to complain they have lost my 10 first class stamps and got a reference number and was told someone would look into it, but I don't hold much hope!!!!! 

Were they stuck to the back of the form?  A photo or scan of the form would be easy proof.  Or was this an older book of 10 1st class that they might have dropped in opening?

petersy

I sent over £200 worth by special delivery over a week ago - still nothing.

millie

petersy said:

I sent over £200 worth by special delivery over a week ago - still nothing.

I did too it was signed for at 8.41 am on Monday 4th. I am slightly concerned. Didn’t take a copy of any of it.

MDMD

NBLondon said:

MDMD said:

It was part of their terms and conditions which RM have deleted. This link gives me a 404

https://www.royalmail.com/sites/royalmail.com/files/2022-03/Stamp-Swap-Out-Terms-and-Conditions.pdf

Updated link: https://www.royalmail.com/sites/royalmail.com/files/2022-04/Stamp-Swap-Out-Terms-and-Conditions--5-April-2022.pdf 

The fact that this keeps needing to be changed really suggests this wasn't thought through so well...

They seem to have removed the clause that said if you send them under £200 you need proof of posting and a scan to claim from them. Seems that now it’s at own risk in line with normal RM terms.

soolin

I sent my bulk lot off today via special delivery ( I even remembered to charge for the enhanced insurance due to the value) I assume the replacements will be a while coming back due to the Easter shut down.

I still have some definitives left and I still have several hundred pounds worth of commemoratives to use in case they change the rule on them as well after next year, but I will worry about those later. Now that the huge bulk has gone I am down to a more manageable level 

Chomeur

Doc_N said:

Royal Mail did clearly state on their website that there was no time limit on the use of decimal stamps. I saved it when I bought a load - just in case.

Any chance you could post it here or send me a copy by PM?

Sapindus

NBLondon said:

Sapindus said:

Well I wish I'd followed my nagging feeling that I should take a photo of everything I was sending, although unless I actually videoed myself putting them in the envelope and sealing it, would that still have "proved" anything? 

I sent them 61 2nd, 4 large letter 2nd, and 10 1st.  Total 75 stamps.  They have returned the 65 2nd and a letter saying I'd only sent them 65 to the value of those 65.  I've rung to complain they have lost my 10 first class stamps and got a reference number and was told someone would look into it, but I don't hold much hope!!!!! 

Were they stuck to the back of the form?  A photo or scan of the form would be easy proof.  Or was this an older book of 10 1st class that they might have dropped in opening?

They were in a book, so yes it's possible they did drop it when they opened the envelope.  Maybe I should have stapled it to the form.