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Scam claim for Customs Duty!!
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Standard for these companies to string out and time out options for refunds/actionroyP_2 said:Having claimed a refund of the Duty from the seller, late yesterday I received the following email:Thank you for your email.
Following your request, we ordered the transaction of a full refund to your bank account today. The refunds are usually instant, but in some cases it might take 3-5 working days for the transaction to be processed. In case we send you an order by mistake, please refuse the package.
Your account has been closed.
Best regards,
Louis, Customer Support Team
Just checked my Bank account but nothing has arrived to date, we will wait and see, fingers crossed.
This type of pills scam has existed for years.
I recall dealing with a returns hub for a raspberry ketones scam with high volumes, before relocating to nearby units and starting again.1 -
Still have not received my refund and it does not look as if I will ever get one!!
They will no longer answer my emails, last one I received stated that they had refunded me for the goods, which is correct and that they will not refund for the customs duty.
I have now paid DHL the duty invoiced, but I no longer have the goods they were returned to the original supplier in the UK a couple of months ago and therefore they should repay me the duty.
Is there no way now that I can claim this back apart from relying on the Companies honesty?0 -
royP_2 said:Still have not received my refund and it does not look as if I will ever get one!!
They will no longer answer my emails, last one I received stated that they had refunded me for the goods, which is correct and that they will not refund for the customs duty.
I have now paid DHL the duty invoiced, but I no longer have the goods they were returned to the original supplier in the UK a couple of months ago and therefore they should repay me the duty.
Is there no way now that I can claim this back apart from relying on the Companies honesty?
Not unless you can prove the goods were re-exported unfortunately.
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They were not re-exported just returned to an address in London as requested by the supplier.
Looks like I am going have to write this £100 off.
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Wow! Just had an email from DHL and they are going to refund me.0
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