Scam claim for Customs Duty!!

Phantom151

royP_2 said:

Some thing else I have noticed on the invoice it states Statistical Value [value used for calculation of Duty] is stated as £289.26 which is way over what I paid for the items imported. Non of this makes any sense.

The statistical value is what the shipper put on the commercial invoice. Pay up and reclaim. DHL will chase you for this.

HeinzVarieties

Elmer_BeFuddled said:

"Q - Are your products tested?

A - YES! All 360 Nutrients products are tested and proven to exceed industry standards for quality and purity so you can rest easy knowing that anything you order from us is of the highest caliber."

Another typo

Not really, it's the US English spelling.

royP_2

I have now paid DHL as I received a letter regarding late payment and referral to DHL's debt collecting agency.

Now the goods were returned to the seller and not to the USA from which I understand they came from, so I cannot claim a refund from Customs.

I have assumed I make a claim from the company from whom I placed my original order, which I have now done, enclosing proof of payment, I am also assuming that they will NOT give me a refund and make all sorts of excuses why not.

​​​​​​​Who and were do I go to make a claim?

Phantom151

The only thing I can think of is to persue the person you sent the goods back to. Small Claims type of thing.

I wonder if getting in touch with HMRC might open a can of worms for the recipient of the returned goods as it might be fraud to get someone else to pay the import duties. There may be a pattern but proving it might be impossible.

Sandtree

Tax and customs for goods sent from abroad: Tax and duty - GOV.UK (www.gov.uk)

The bottom of the page has the link to the HMRC forms to use to reclaim the monies if you have returned the goods... hopefully you kept your evidence of returning them.

sheramber

Phantom151 said:

The only thing I can think of is to persue the person you sent the goods back to. Small Claims type of thing.

I wonder if getting in touch with HMRC might open a can of worms for the recipient of the returned goods as it might be fraud to get someone else to pay the import duties. There may be a pattern but proving it might be impossible.

I don't think the company is a UK company so small claims court no help.

 

Phantom151

sheramber said:

Phantom151 said:

The only thing I can think of is to persue the person you sent the goods back to. Small Claims type of thing.

I wonder if getting in touch with HMRC might open a can of worms for the recipient of the returned goods as it might be fraud to get someone else to pay the import duties. There may be a pattern but proving it might be impossible.

I don't think the company is a UK company so small claims court no help.

 

They appear to have been returned to a UK address though. Might have to go after the recipeint of the returned goods instead of the company.

user1977

Phantom151 said:

sheramber said:

Phantom151 said:

The only thing I can think of is to persue the person you sent the goods back to. Small Claims type of thing.

I wonder if getting in touch with HMRC might open a can of worms for the recipient of the returned goods as it might be fraud to get someone else to pay the import duties. There may be a pattern but proving it might be impossible.

I don't think the company is a UK company so small claims court no help. 

They appear to have been returned to a UK address though. Might have to go after the recipeint of the returned goods instead of the company.

I doubt there is a UK legal entity at that UK address capable of being sued.

Sandtree

Phantom151 said:

sheramber said:

Phantom151 said:

The only thing I can think of is to persue the person you sent the goods back to. Small Claims type of thing.

I wonder if getting in touch with HMRC might open a can of worms for the recipient of the returned goods as it might be fraud to get someone else to pay the import duties. There may be a pattern but proving it might be impossible.

I don't think the company is a UK company so small claims court no help.

 

They appear to have been returned to a UK address though. Might have to go after the recipeint of the returned goods instead of the company.

Ok, didnt pick up on that part... however still not immediately a customs "scam" as they wouldnt have the evidence that the importation taxes have been paid to be able reclaim them on exportation. Could they create a forgery? Dunno if the info given to HMRC by the courier has an identifier that isnt the tracking number and is on the invoice.


Probably best the OP confirm where the return address was... many of these issues involve returning the product overseas which is cost prohibitive 

Phantom151

user1977 said:

Phantom151 said:

sheramber said:

Phantom151 said:

The only thing I can think of is to persue the person you sent the goods back to. Small Claims type of thing.

I wonder if getting in touch with HMRC might open a can of worms for the recipient of the returned goods as it might be fraud to get someone else to pay the import duties. There may be a pattern but proving it might be impossible.

I don't think the company is a UK company so small claims court no help. 

They appear to have been returned to a UK address though. Might have to go after the recipeint of the returned goods instead of the company.

I doubt there is a UK legal entity at that UK address capable of being sued.

There may not be but there must be a link between the recipeint and the company otherwise why send the goods to them?