Civil Enforcement Ltd. private parking fine, DCBL letters and LBA received.

Jazzmine24

The text he received. 

Le_Kirk

OK but was it the correct VRM in both cases?

Jazzmine24

Yes the VRN was correct in both cases. I've sent the SAR to CE Ltd, email to the MP and contacted the restaurant twice but haven't heard anything back yet. 

I will update as soon as I hear from them

I couldn't find the legal@ address, so I requested this within my SAR. 

Jazzmine24

Greetings everyone

I hope you've been well.

Just a quick one from me - I sent my SAR to CEL Ltdt on the 11/01/2022, however, they've sent another letter to my old address, dated 12/01/2022, to state that they've recently sent a LBA and should payment not be made within 14 days, a further £70.00 will be added to the charge and a court claim shall proceed. 

Do you know if this their usual practice? or have they ignored my SAR and address amendment? 

KeithP

Jazzmine24 said:

Just a quick one from me - I sent my SAR to CEL Ltdt on the 11/01/2022, however, they've sent another letter to my old address, dated 12/01/2022, to state that they've recently sent a LBA and should payment not be made within 14 days, a further £70.00 will be added to the charge and a court claim shall proceed. 

Do you know if this their usual practice? or have they ignored my SAR and address amendment? 

11th Jan - 12th Jan.

I would give them the benefit of the doubt - that by 12th January they had not yet actioned your change of address.

Redx

Jazzmine24 said:

Greetings everyone

I hope you've been well.

Just a quick one from me - I sent my SAR to CEL Ltdt on the 11/01/2022, however, they've sent another letter to my old address, dated 12/01/2022, to state that they've recently sent a LBA and should payment not be made within 14 days, a further £70.00 will be added to the charge and a court claim shall proceed. 

Do you know if this their usual practice? or have they ignored my SAR and address amendment? 

I hope that you issued a Data rectification notice ? , as well as the SAR ? , To the DPO at CEL 

Jazzmine24

Thanks for the prompt replies, yes I sent a data rectification notice with my SAR as well as details for their Legal Team as I couldn't find it anywhere online.

You're right though, I should give them the benefit of the doubt - I guess it's just hard with CE Ltd's reputation  

Le_Kirk

These e-mail addresses have proved useful for Civil Enforcement: -

office@ce-service.co.uk

Legal3@ce-service.co.uk

dataprotectionofficer@ce-service.co.uk

Jazzmine24

Hey Le-Kirk

I'm really sorry for the late reply, for some reason this didn't come through to my inbox!

I did send my SAR to dataprotectionofficer@ce-service.co.uk, however, I've still not had a response from them. The restaurant is also silent.

Despite this, I have finally had a reply from a representative for my local MP with request to share my data/all relevant documents on my case to the relevant department/organisations that they may need to contact on my behalf. 

I do hope everyone has been well - I will update the post with any more news  

Le_Kirk

A PPC (well any company) has 30 days to respond to a SAR; still plenty of time left.