Do I have a route to appeal Parking Charge Notice?

Le_Kirk

Have you tried searching the forum?  Member @Fruitcake often posts about how to confirm if agreements are correctly signed.  Landowner contracts and agreements are not normally supplied until the claimant delivers their witness statement and are often redacted.  Posters have tried to request them by using SARs but since they are not your data, it is often refused.  You "put the claimant to strict proof that they have an agreement/contract in place" in your defence and that should flush it/them out.

EarlsdonUK

Le_Kirk said:

Have you tried searching the forum?  Member @Fruitcake often posts about how to confirm if agreements are correctly signed.  Landowner contracts and agreements are not normally supplied until the claimant delivers their witness statement and are often redacted.  Posters have tried to request them by using SARs but since they are not your data, it is often refused.  You "put the claimant to strict proof that they have an agreement/contract in place" in your defence and that should flush it/them out.

Thanks, earlsdonUK 

Coupon-mad

You'd get to see a landowner agreement at POPLA or court evidence stage.  

EarlsdonUK

YET another question…

I’m guessing it’s a waste of time, but I would like to make a formal complaint, rather than an appeal, to G24. Am I bound to do as they say ie write to their head office, or can I chose to send an email to their Customer Services (I’m also guessing no one has the email address for their Complaints Dept)?

earlsdonUK

Coupon-mad

They won't have a Complaints Dept and consumers are not their customers. Generally, PPCs don't care about anything except money and intimidating people for more money.  Fair parking management and consumer ethical approaches are as rare as hen's teeth.

You are banging your head against a brick wall unless you get your MP to lend weight to your complaint.  Even then, he/she will get a stock reply, fobbing them off.

Umkomaas

EarlsdonUK said:

YET another question…

I’m guessing it’s a waste of time, but I would like to make a formal complaint, rather than an appeal, to G24. Am I bound to do as they say ie write to their head office, or can I chose to send an email to their Customer Services (I’m also guessing no one has the email address for their Complaints Dept)?

earlsdonUK

Precisely. Why did you think you'd get anywhere with it?

EarlsdonUK

Umkomaas said:

EarlsdonUK said:

YET another question…

I’m guessing it’s a waste of time, but I would like to make a formal complaint, rather than an appeal, to G24. Am I bound to do as they say ie write to their head office, or can I chose to send an email to their Customer Services (I’m also guessing no one has the email address for their Complaints Dept)?

earlsdonUK

Precisely. Why did you think you'd get anywhere with it?

I don’t expect to get anywhere with it, I think it’s important a) to hassle them b) if they do go to Court, to show I did everything I could to resolve the matter early and reasonably.

Umkomaas

EarlsdonUK said:

Umkomaas said:

EarlsdonUK said:

YET another question…

I’m guessing it’s a waste of time, but I would like to make a formal complaint, rather than an appeal, to G24. Am I bound to do as they say ie write to their head office, or can I chose to send an email to their Customer Services (I’m also guessing no one has the email address for their Complaints Dept)?

earlsdonUK

Precisely. Why did you think you'd get anywhere with it?

I don’t expect to get anywhere with it, I think it’s important a) to hassle them b) if they do go to Court, to show I did everything I could to resolve the matter early and reasonably.

A court is likely to want to see you have followed the PPC's required process.  That is an appeal, not a complaint.   Not sure what hassle a complaint will create when they can, like most PPCs, just ignore anything they don't want to deal with. 

EarlsdonUK

Umkomaas said:

EarlsdonUK said:

Umkomaas said:

EarlsdonUK said:

YET another question…

I’m guessing it’s a waste of time, but I would like to make a formal complaint, rather than an appeal, to G24. Am I bound to do as they say ie write to their head office, or can I chose to send an email to their Customer Services (I’m also guessing no one has the email address for their Complaints Dept)?

earlsdonUK

Precisely. Why did you think you'd get anywhere with it?

I don’t expect to get anywhere with it, I think it’s important a) to hassle them b) if they do go to Court, to show I did everything I could to resolve the matter early and reasonably.

A court is likely to want to see you have followed the PPC's required process.  That is an appeal, not a complaint.   Not sure what hassle a complaint will create when they can, like most PPCs, just ignore anything they don't want to deal with. 

I understand and, by the way, appreciate your advice. I’ve already appealed via G24, and received what appears to be a standard/template rejection. I also intend to appeal to the IAS, expecting the same. I expect them to drop my complaint in the bin, maybe not even read it, but I can’t sit with my finger up my A**e.

Coupon-mad

That's fine, sounds like you know it's pointless but will look better if they try a claim later.