Solarplicity debt collection - - SCAM??

Randolf_B

Just done a search on gov.uk and there is a company registered, with director details. Could it be that it's a genuine company which is being used without the owner knowing?

https://find-and-update.company-information.service.gov.uk/company/12143059

jobdone1

eyeam said:

I too received a threatening email yesterday from abd recovery on behalf of Brilliant energy asking to settle a debt - which I paid back in 2019. I have reported it to the police via the link here. 

Do you have the link please

MAN_UK

Randolf_B said:

MAN_UK said:

ok have contacted the ICO regarding the personally identifiable data breach contained in the scam email that myself along with others on here have received

Briefly by way of convenience for any new poster whose personally identifiable data is compromised in the scam email that they have received  

1: inform Police Action Fraud and get a crime number www .actionfraud.police.uk

2: according to the ICO guidance the concern needs to be formally registered with the organisation Barratt Smith & Brown (BSB) (the data handler) to give them the opportunity to investigate and respond

Note: the actual legal entity that was the data handler was CDS Global which was acquired by BSB

See links below for advice and guidance including sample template that containing the information that should be included in the registration for concern to BSB in the way personally identifiable (PI) data has been handled

Probably pertinent to include the fact the common denominator for the customer database breach of the three failed energy companies (Solarplicity, Northumbria Energy, Brilliant Energy) so far is the collection agency BSB (previously CDS global) appointed by different administrators.

3: raise a complaint to the ICO using the second link below outlining your concern for your own personally identifiable data and the risk of future nefarious use of this data in any future potential misdeeds such is identify fraud

ICO links

ico.org.uk/your-data-matters/raising-concerns/

ico.org.uk/make-a-complaint/your-personal-information-concerns/

Very helpful guidance MAN_UK, thank you. We received an email from Chloe Harrison today. We were with Brilliant Energy and thankfully had kept full records of payments to close the account when they went into administration. The response from the ICO seems a bit limp; they should be hammering on doors to identify the breach, not leaving it to self-reporting and self-regulation. A letter to our MP is next. Presumably the sort code and account number won't necessarily lead to the perpetrators/scammers if these relate to some dodgy sort of account. A class action by everyone affected for a data breach would focus minds a bit.

Hi; the account is with Prepay Technologies Ltd (www .pps.edenred.com) based in Swindon

VERY well planned fraud.....

I have shared this information with the Police

@all probably best to include this infomration on your report to Police it is better for them to get the information multiple times

MAN_UK

@Randolf_B meant to include..... a letter to local MP is good idea been thinking same if enough citizen pressure is not applied to this the culprits will be given the benefit of doubt whilst our personal data is traded on the dark web with no one taken to task for it

jobdone1

I have done my action fraud report. I'm deeply concerned that they have my data history for which CDs solutions should have secured. I will follow this closely. Angry 👿 does not even begin to cut it

wild666

What will be next? Avro, green or any other supplier that went under recently? 

ZackMSE

@MAN_UK
Did you have any luck getting a crime number from Action Fraud? I logged a case with them and the only relevant option seemed to be a phishing attempt or fraud and they responded to tell me there is no case as no crime has been committed. 

MAN_UK

ZackMSE said:

@MAN_UK
Did you have any luck getting a crime number from Action Fraud? I logged a case with them and the only relevant option seemed to be a phishing attempt or fraud and they responded to tell me there is no case as no crime has been committed. 

Hi yes I did, can you update the logged case assuming you can the ref number should be 4 characters followed by 12 numbers

MAN_UK

wild666 said:

What will be next? Avro, green or any other supplier that went under recently? 

Hi @ALL given the note from @wild666 too many posts propose a reverse pole

By way of establishing the scope of the datasets that have been breached,

can posters to this thread please feedback who have recieved the "ABD recovery" scam email that were NOT part of the following datasets

1: Solarplicity

2: Northumbria Energy

3: Brilliant Energy

the data handler common to the above datasets was the collection agency CDS Global, is anyone aware of any other orgaisation where CDS Global was assgined as the collection agency

Marty7

I have had one of these.  I have paid this bill in 2019 and have confirmation from Brilliant by email it's paid.

Somehow this company has my email address and is demanding money - the email doesn't know what my address is or the account it is asking to take money for.  It's actually pretty clever, as you do think twice when you see the email because you had an account.

I dread to think about the number of people that pay!!!