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county court claim Britainia parking/BW Legal

13567

Comments

  • breakerm
    breakerm Posts: 29 Forumite
    10 Posts First Anniversary
    edited 9 December 2021 at 6:56PM
    D_P_Dance said:
    The normal pay out in a lost claim is c@ £200.  Do not believe a word these people say  Have they added an unlawful extra £60 for debt collection? 
    yes they have 

    its sounds like to me that they don't want it to go to court and be defended.


  • breakerm
    breakerm Posts: 29 Forumite
    10 Posts First Anniversary
    so sent a SAR And received this back..................





    Dear Sir/Madam,

    We have received your Subject Access Request, under ICO guidelines we have one calendar month to respond.

    Please be aware we will send a copy of all personal data we hold only. If you have made a request for any additional information which does not qualify as personal data, please see below.

    YOU’RE REQUEST FOR ADDITIONAL INFORMATION



    Landowner agreement - You are not entitled to business sensitive information, it will only be supplied at court, as evidence and not before.
    Contract with the driver - The contract is on the signage in the car park. A copy of the signage will be provided as evidence at court.
    Machine reports - You are not entitled to transactions which do not relate to you, you will be provided with your transaction only. We are under no obligation to provide you with anything further.
    Picture packs - A copy of the signage will be provided as evidence at court.
    Your Subject Access Request is free, however please be aware we are able to charge for additional copies and any requests for information which does not qualify as personal data. ICO guidelines advise we are able to charge a reasonable administration fee, which is £10. 

    Please send a cheque payable to Britannia Parking to the following address: Data Protection Officer, County Gates House, 7th Floor, 300 Poole Road, Poole, BH12 1AZ.

    Include a list of the additional information you require and the PCN number/s. 

    Once the cheque has cleared we will action your request. We will only send additional information which is not business sensitive.

    Please refer to the ICO website for further information: https://ico.org.uk/your-data-matters/your-right-of-access

    If you do not wish to pay £10, we are under no obligation to provide you with the information, your only options is to wait until this matter progresses to court, when it will be adduced as evidence. 

    Once you are in receipt of your SAR, all additional correspondence regarding the request for additional information will not be responded to, unless payment of £10 is received.





    is this right do I have to pay to receive this?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 9 December 2021 at 9:07PM
    breakerm said:
    so sent a SAR And received this back..................





    Dear Sir/Madam,

    We have received your Subject Access Request, under ICO guidelines we have one calendar month to respond.

    Please be aware we will send a copy of all personal data we hold only. If you have made a request for any additional information which does not qualify as personal data, please see below.

    YOU’RE REQUEST FOR ADDITIONAL INFORMATION



    Landowner agreement - You are not entitled to business sensitive information, it will only be supplied at court, as evidence and not before.
    Contract with the driver - The contract is on the signage in the car park. A copy of the signage will be provided as evidence at court.
    Machine reports - You are not entitled to transactions which do not relate to you, you will be provided with your transaction only. We are under no obligation to provide you with anything further.
    Picture packs - A copy of the signage will be provided as evidence at court.
    Your Subject Access Request is free, however please be aware we are able to charge for additional copies and any requests for information which does not qualify as personal data. ICO guidelines advise we are able to charge a reasonable administration fee, which is £10. 

    Please send a cheque payable to Britannia Parking to the following address: Data Protection Officer, County Gates House, 7th Floor, 300 Poole Road, Poole, BH12 1AZ.

    Include a list of the additional information you require and the PCN number/s. 

    Once the cheque has cleared we will action your request. We will only send additional information which is not business sensitive.

    Please refer to the ICO website for further information: https://ico.org.uk/your-data-matters/your-right-of-access

    If you do not wish to pay £10, we are under no obligation to provide you with the information, your only options is to wait until this matter progresses to court, when it will be adduced as evidence. 

    Once you are in receipt of your SAR, all additional correspondence regarding the request for additional information will not be responded to, unless payment of £10 is received.





    is this right do I have to pay to receive this?
    No need to pay , they said they will give you your data , you are not entitled to the rest , as they said , so just wait for your SAR reply ( yes they can charge you for the additional information )

    All standard fodder
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Looks like an automated response that we have seen before.
    A clue is...
    If you have made a request for any additional information which does not qualify as personal data, please see below.

    Note the word 'If' in there.


    And one has to smile at their level of English on the next line...

    YOU’RE REQUEST FOR ADDITIONAL INFORMATION

    As any ten year old will tell you, that should read...

    YOUR REQUEST FOR ADDITIONAL INFORMATION

  • so received an email from the data protection team at asking for pcn number and vehicle reg so they can search the system as all they have is surname  and unable to locate data without extra information

    what is this all about 

  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 18 December 2021 at 2:05PM
    It's because you were meant to supply that (their reference numbers are the norm when you write to any company and we'd have expected you to put that in the subject line or on a heading).

    PPCs can't search by surname, it's not how their system stores data..
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • I have not got the PCN number only the County court claim number, 

    I have replied with information that I have 
  • so not to sure where I am at with this at the moment 

    I have received the SAR from britiania parking 

    send the acknowledgement of service to ccbc

    what is the next stage do I just wait to hear from someone or chase something up??


  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    You read the previous advice and follow it because you have a live court claim
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Of course you don't wait to get a default CCJ.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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