Can I reject my used van as the salesman lied to me

Alderbank

plumb1_2 said:

Ya in 18 months time I will get charged £10 per day use, which in 2 yrs when I have retired I expect to use the van more. 

OP, you said you are a Greater Manchester resident. I don't know what the planned discount is in GM but in similar areas the discount will be 100% for the first 2 years. In other words it would be getting on for 4 years  from now before you started to pay and almost time for a trade-in.

In terms of reduced value, people in the trade who I know say that vehicle sales are increasingly national and CAZ charges are of no interest in large areas of the country so there is no effect on value. Even with local sales many people in Chester, Liverpool or Blackpool won't care about Manchester CAZ

DB1904

Jenni_D said:

DB1904 said:

plumb1_2 said:

macman said:

You test drove it, so you knew the reg. Armed with that info, you could have checked the ULEZ status for yourself in about 30 seconds online.
Your info about the Manchester CAZ zone is incorrect. The £10 fee will not apply to vans until 1/6/23, which is 19 months away.

Yes I test drove it, but didn’t write down reg, hey hindsight is wonderful, but sadly I must be the only person who’s ever made that mistake. That’s why I emailed them asking.
Ya thanks for correcting me about the Caz date, but it will still affect me having to pay, plus a greater loss of valve.

How did you insure it then?

How does anyone test drive any vehicle from a dealer?

If you're wanting to be pithy you may have more success if you read threads properly first.  

Maybe you should take your own advice.

Who mentioned a test drive?

DB1904

plumb1_2 said:

DB1904 said:

How did you insure it then?

What’s that got to do with the price of fish 

You kind of need the registration number to insure the van and you claim not to have had this pre purchase. 

plumb1_2

DB1904 said:

plumb1_2 said:

DB1904 said:

How did you insure it then?

What’s that got to do with the price of fish 

You kind of need the registration number to insure the van and you claim not to have had this pre purchase. 

I was offered 48 hr drive away insurance free, but when picking up the vehicle just phoned insurance company up and switched cover, no extra charge.

plumb1_2

Alderbank said:

OP, you said you are a Greater Manchester resident. I don't know what the planned discount is in GM but in similar areas the discount will be 100% for the first 2 years. In other words it would be getting on for 4 years  from now before you started to pay and almost time for a trade-in.

Hi thanks for the reply, I’ve had a look on GM site and can’t see any info about discounts.
All I have noticed is that I won’t qualify for a grant as I have not had the van for 12 months when the grants come out in jan 22. As far as I am aware I will have to pay in June 23?  Confused .com already😳

Jenni_D

DB1904 said:

Jenni_D said:

DB1904 said:

plumb1_2 said:

macman said:

You test drove it, so you knew the reg. Armed with that info, you could have checked the ULEZ status for yourself in about 30 seconds online.
Your info about the Manchester CAZ zone is incorrect. The £10 fee will not apply to vans until 1/6/23, which is 19 months away.

Yes I test drove it, but didn’t write down reg, hey hindsight is wonderful, but sadly I must be the only person who’s ever made that mistake. That’s why I emailed them asking.
Ya thanks for correcting me about the Caz date, but it will still affect me having to pay, plus a greater loss of valve.

How did you insure it then?

How does anyone test drive any vehicle from a dealer?

If you're wanting to be pithy you may have more success if you read threads properly first.  

Maybe you should take your own advice.

Who mentioned a test drive?

You did - by the very fact that you made in bold the phrase "Yes I test drove it, but didn’t write down reg". And again (if you read the OP), the poster only started to consider the fact it might not be ULEZ/CAZ compliant after the purchase (when they'd have already got insurance).

Perhaps you'd be better served making your posts less pithy and more "to the point", explaining what you mean rather than fire one-liners which can easily be misconstrued from what you (supposedly) intended. 🙄

Nevertheless - feel free to have the last word - I won't see it.

Norman_Castle

Jenni_D said:

Nevertheless - feel free to have the last word - I won't see it.

Yes you will.

Jenni_D

Norman_Castle said:

Jenni_D said:

Nevertheless - feel free to have the last word - I won't see it.

Yes you will.

Only if someone quotes it.  

plumb1_2

Hi just a bit of a update 
I sent the garage a recorded letter and proof of the salesman stating it was ulez compliant.
They have agreed that I was miss sold, and are will to take back the vehicle.
They want to charge me £0.50p per mile I have used it. Approx 700 miles so far.I think that’s a ok offer?
I did get a low offer for my trade in vehicle £650, but imo correct value was about £1200+ but I agreed to the lower offer just to get the deal done.
My question is am I entitled to be put back in same  financial position before buying the van ie my old van £1200 plus?

Jenni_D

You are entitled to your old van back, or the value of the van if it is not possible to return it. As the only financial record of the value was the trade-in value then that's what they'll say should be reimbursed (as well as the balance you originally paid). You might struggle to argue otherwise as to the value of the old van.

50p per mile seems very high though, and way higher than even the worst of the PCP/PCH companies' excess mileage charges. 20p would still be high but may be more palatable. However ... what was the starting mileage and what is the current mileage? (+700 miles on 5k miles is much more significant than on 50k miles ... on the latter it is noise/negligible as to the impact on the value - especially as used values are so robust right now).