Can I reject my used van as the salesman lied to me

macman

You test drove it, so you knew the reg. Armed with that info, you could have checked the ULEZ status for yourself in about 30 seconds online.
Your info about the Manchester CAZ zone is incorrect. The £10 fee will not apply to vans until 1/6/23, which is 19 months away, which means that the potential value lost is marginal. It's not 'worthless' after that date, it can be sold and used without charge in 95% of the UK, just as non-compliant vehicles in the ULEZ already are.

plumb1_2

macman said:

You test drove it, so you knew the reg. Armed with that info, you could have checked the ULEZ status for yourself in about 30 seconds online.
Your info about the Manchester CAZ zone is incorrect. The £10 fee will not apply to vans until 1/6/23, which is 19 months away.

Yes I test drove it, but didn’t write down reg, hey hindsight is wonderful, but sadly I must be the only person who’s ever made that mistake. That’s why I emailed them asking.
Ya thanks for correcting me about the Caz date, but it will still affect me having to pay, plus a greater loss of valve.

DB1904

plumb1_2 said:

macman said:

You test drove it, so you knew the reg. Armed with that info, you could have checked the ULEZ status for yourself in about 30 seconds online.
Your info about the Manchester CAZ zone is incorrect. The £10 fee will not apply to vans until 1/6/23, which is 19 months away.

Yes I test drove it, but didn’t write down reg, hey hindsight is wonderful, but sadly I must be the only person who’s ever made that mistake. That’s why I emailed them asking.
Ya thanks for correcting me about the Caz date, but it will still affect me having to pay, plus a greater loss of valve.

How did you insure it then?

plumb1_2

DB1904 said:

How did you insure it then?

What’s that got to do with the price of fish 

MalMonroe

plumb1_2 said:

Early September I bought a used van £6k from a well known dealer in Lancashire , went and had a test drive all ok and told them I would decide over the weekend.
On the 04/09/21 I sent the salesman a email, asking how much the road tax was and if the van was ULEZ compliant, he replied with the cost of tax and stated the van was ULEZ compliant.
So on the 11/09/21 I went and collected the van, traded my old van in, paid road fund tax and drove off.
The reason I asked about ULEZ is the I live in greater Manchester and early next year if vans are not ULEZ compliant then it’s £10 per day fee.
 I checked the other day on their web site, as signs have started to go up, and jogged my memory, and found out my van is non compliant,(euro 5) yes maybe I should have checked before I parted with any dosh.  But just took the salesman word for it. I still have the email 

Question do you think it will be a case of going to court? As my van now is worthless in greater Manchester 

This is what the Motor Ombudsman says : 

https://www.themotorombudsman.org/knowledge-base/what-is-the-consumer-rights-act

The consumer rights act, as the Ombudsman says, specifies that when you buy a vehicle it has to be 'of satisfactory quality, fit for purpose and as described'. Yours wasn't as described so you could have returned it.  

If you know the registration number of a vehicle you can check the tax cost  yourself, online:

https://www.parkers.co.uk/car-tax/

https://www.gov.uk/vehicle-tax-rate-tables

Before embarking upon the trouble and expense of starting a court case, why not try talking to the salesman about your rights under the Consumer Rights Act 2015 - and returning the van for a refund?

Jenni_D

DB1904 said:

plumb1_2 said:

macman said:

You test drove it, so you knew the reg. Armed with that info, you could have checked the ULEZ status for yourself in about 30 seconds online.
Your info about the Manchester CAZ zone is incorrect. The £10 fee will not apply to vans until 1/6/23, which is 19 months away.

Yes I test drove it, but didn’t write down reg, hey hindsight is wonderful, but sadly I must be the only person who’s ever made that mistake. That’s why I emailed them asking.
Ya thanks for correcting me about the Caz date, but it will still affect me having to pay, plus a greater loss of valve.

How did you insure it then?

How does anyone test drive any vehicle from a dealer?

If you're wanting to be pithy you may have more success if you read threads properly first.  

Grumpy_chap

plumb1_2 said:

Early September I bought a used van £6k from a well known dealer in Lancashire , went and had a test drive all ok and told them I would decide over the weekend.
On the 04/09/21 I sent the salesman a email, asking how much the road tax was and if the van was ULEZ compliant, he replied with the cost of tax and stated the van was ULEZ compliant.
So on the 11/09/21 I went and collected the van, traded my old van in, paid road fund tax and drove off.
The reason I asked about ULEZ is the I live in greater Manchester and early next year if vans are not ULEZ compliant then it’s £10 per day fee.
 I checked the other day on their web site, as signs have started to go up, and jogged my memory, and found out my van is non compliant,(euro 5) yes maybe I should have checked before I parted with any dosh.  But just took the salesman word for it. I still have the email 

Question do you think it will be a case of going to court? As my van now is worthless in greater Manchester 

A mistake has been made and, from about 18-months time, there will be further restrictions on using this van in the Manchester ULEZ/CAZ area.  

Being based just outside the London ULEZ area, I'd doubt that the impact of future restrictions is that much in the fore and affecting value at this stage - certainly no-one I know really started to take note down here until this summer (with the restrictions now in force as of October).

How long would the OP have expected to keep a £6k van?

Given that van prices are very robust right now across the whole country, what can the OP sell this van for?  Given that having the use of the van for a couple of months had some value, if the OP can sell for £6k less the value of 2 months' use, this could be the simplest exit strategy.  Start with WBAC/Van and then try the likes of Motorway, Arnold Clark, local dealers.

Norman_Castle

Could the dealer exchange for a similar van which is compliant?

plumb1_2

Grumpy_chap said:

plumb1_2 said:

Early September I bought a used van £6k from a well known dealer in Lancashire , went and had a test drive all ok and told them I would decide over the weekend.
On the 04/09/21 I sent the salesman a email, asking how much the road tax was and if the van was ULEZ compliant, he replied with the cost of tax and stated the van was ULEZ compliant.
So on the 11/09/21 I went and collected the van, traded my old van in, paid road fund tax and drove off.
The reason I asked about ULEZ is the I live in greater Manchester and early next year if vans are not ULEZ compliant then it’s £10 per day fee.
 I checked the other day on their web site, as signs have started to go up, and jogged my memory, and found out my van is non compliant,(euro 5) yes maybe I should have checked before I parted with any dosh.  But just took the salesman word for it. I still have the email 

Question do you think it will be a case of going to court? As my van now is worthless in greater Manchester 

A mistake has been made and, from about 18-months time, there will be further restrictions on using this van in the Manchester ULEZ/CAZ area.  

Being based just outside the London ULEZ area, I'd doubt that the impact of future restrictions is that much in the fore and affecting value at this stage - certainly no-one I know really started to take note down here until this summer (with the restrictions now in force as of October).

How long would the OP have expected to keep a £6k van?

Given that van prices are very robust right now across the whole country, what can the OP sell this van for?  Given that having the use of the van for a couple of months had some value, if the OP can sell for £6k less the value of 2 months' use, this could be the simplest exit strategy.  Start with WBAC/Van and then try the likes of Motorway, Arnold Clark, local dealers.

I expected to keep the van for about 4 yrs, only do about 3000 max miles per yr, as only use it 1or 2 day use per week max. I traded my old van in as the deposit, had it for 5 yrs and only put 12500 miles on it. Van used for pleasure.
Ya in 18 months time I will get charged £10 per day use, which in 2 yrs when I have retired I expect to use the van more. 

Been flat out today at work (7am -6pm) so not had time to phone cab, Thanks for the advice.

plumb1_2

Norman_Castle said:

Could the dealer exchange for a similar van which is compliant?

Bought the van from main dealership who only sell cars, ( Japanese)new and used. The van was a trade in against a new car I was told.
Garage about 40 miles/1hr drive away from where I live, so can’t just nip in to see them for a chat about it. But need to know my consumer rights before I approach them, and write things down as my memory is like a October cabbage