Premier Property Lawyers

greengrass

So they are now advising that if you havent exchanged you can move conveyancers as they cannot advise when this will be possible, absolutely disgusted with this company, there site says different to the CLC just dont know what to do

lottagelady

greengrass

Me neither!

urban469

I moved conveyancers on Monday, and the new one did more work in 48 hours than PPL/MyHomeMove did in 5 weeks. Absolutely delighted I moved, it was worth the risk. (I was at the stage where MHM/PPL received the draft contract at the start of October and sat on it, without sending any enquiries. I had all the searches back). 

johnny182

urban469 said:

I moved conveyancers on Monday, and the new one did more work in 48 hours than PPL/MyHomeMove did in 5 weeks. Absolutely delighted I moved, it was worth the risk. (I was at the stage where MHM/PPL received the draft contract at the start of October and sat on it, without sending any enquiries. I had all the searches back). 

Did you pay their initial fees? Will you try to get it back?

urban469

johnny182 said:

urban469 said:

I moved conveyancers on Monday, and the new one did more work in 48 hours than PPL/MyHomeMove did in 5 weeks. Absolutely delighted I moved, it was worth the risk. (I was at the stage where MHM/PPL received the draft contract at the start of October and sat on it, without sending any enquiries. I had all the searches back). 

Did you pay their initial fees? Will you try to get it back?

I paid the search fees, and they owe me the excess on that. As for the legal fees, I won't be paying them anything, as CLC have confirmed:

https://www.clc-uk.org/information-for-clients-of-premier-property-lawyers-js-law-dc-law-and-advantage-property-lawyers/

Will I have to pay for the conveyancing work already done?
Simplify have confirmed that its clients involved in the incident who move to another conveyancer will not be charged for the work already completed by Simplify. In addition, once they are available, land searches already completed for these clients may be transferred to the newly appointed conveyancer.

johnny182

urban469 said:

johnny182 said:

urban469 said:

I moved conveyancers on Monday, and the new one did more work in 48 hours than PPL/MyHomeMove did in 5 weeks. Absolutely delighted I moved, it was worth the risk. (I was at the stage where MHM/PPL received the draft contract at the start of October and sat on it, without sending any enquiries. I had all the searches back). 

Did you pay their initial fees? Will you try to get it back?

I paid the search fees, and they owe me the excess on that. As for the legal fees, I won't be paying them anything, as CLC have confirmed:

https://www.clc-uk.org/information-for-clients-of-premier-property-lawyers-js-law-dc-law-and-advantage-property-lawyers/

Will I have to pay for the conveyancing work already done?
Simplify have confirmed that its clients involved in the incident who move to another conveyancer will not be charged for the work already completed by Simplify. In addition, once they are available, land searches already completed for these clients may be transferred to the newly appointed conveyancer.

I'm in a similar position. We paid the initial fees but no searches had been ordered before we switched firms. Their T&Cs say this initial payment (ours was £375) is non-refundable as they are used to cover any third-party fees.

We will try to get this refunded but I already expect PPL to fight back citing the T&Cs. The information from CLC doesn't fill me with confidence due to the way they worded it - they say 'charged' which is different to 'refunded'. Let's see what happens!

urban469

johnny182 said:

urban469 said:

johnny182 said:

urban469 said:

I moved conveyancers on Monday, and the new one did more work in 48 hours than PPL/MyHomeMove did in 5 weeks. Absolutely delighted I moved, it was worth the risk. (I was at the stage where MHM/PPL received the draft contract at the start of October and sat on it, without sending any enquiries. I had all the searches back). 

Did you pay their initial fees? Will you try to get it back?

I paid the search fees, and they owe me the excess on that. As for the legal fees, I won't be paying them anything, as CLC have confirmed:

https://www.clc-uk.org/information-for-clients-of-premier-property-lawyers-js-law-dc-law-and-advantage-property-lawyers/

Will I have to pay for the conveyancing work already done?
Simplify have confirmed that its clients involved in the incident who move to another conveyancer will not be charged for the work already completed by Simplify. In addition, once they are available, land searches already completed for these clients may be transferred to the newly appointed conveyancer.

I'm in a similar position. We paid the initial fees but no searches had been ordered before we switched firms. Their T&Cs say this initial payment (ours was £375) is non-refundable as they are used to cover any third-party fees.

We will try to get this refunded but I already expect PPL to fight back citing the T&Cs. The information from CLC doesn't fill me with confidence due to the way they worded it - they say 'charged' which is different to 'refunded'. Let's see what happens!

I think (but can't be sure) that I saw somewhere that it's only non-refundable if they've already ordered the searches. 

I assume you paid by debit or credit card? In that case you'd probably have luck with a chargeback via your bank. 

user1977

Moneybear said:

Nationwide's website says this:

"The new solicitor will need to provide a letter or email confirming they're acting for the clients and can send this directly to mortgagedocuments@nationwide.co.uk. Our processing team will then contact the old solicitor to confirm they're no longer acting for the clients and a revised mortgage offer will be issued."

My new solicitor can easily say they are now acting for me but I am worried how NW will get PPL to confirm they are no longer acting for me. Their phone lines are temperamental and most people say they do not have access to emails.

Does anyone have any ideas?

I'm not sure the lenders really need to get confirmation from the "old" solicitor anyway, but obviously they'll all be aware of the PPL situation so I doubt they'll be applying the policy above.

MeJane

I am selling and buying a property, PPL have taken 6 months and I had just signed the contract but had not been given an exchange date. Can anyone confirm whether I technically still own my property? The stress is unbearable and I am worried sick about my data being stolen. They have my bank/debit card details and my birth certificate.I am now hoping my buyer or seller drop out as I just want this to end.

eddddy

MeJane said:

I am selling and buying a property, PPL have taken 6 months and I had just signed the contract but had not been given an exchange date. Can anyone confirm whether I technically still own my property? The stress is unbearable and I am worried sick about my data being stolen. They have my bank/debit card details and my birth certificate.I am now hoping my buyer or seller drop out as I just want this to end.

You own your property until completion day - that's the day you move out of the property. (But you're committed to selling it once you've 'exchanged contracts'.)

• You've signed your contract, but has PPL 'exchanged contracts' for you?  (I think you'd know if they had.)

• If they haven't exchanged contracts, you are free to drop-out of the buying and selling process.

• But you might still have to pay your estate agent's fee - it depends on on the estate agent's contract that you agreed to.

• And you probably won't get any mortgage application fees, survey fees and  search fees refunded.

• Normally, you would have to pay your solicitor's fees as well, if you back-out - but perhaps PPL will waive those fees in these circumstances.