Ford Focus "Intelligent Speed Assistance" (Not)

Aylesbury_Duck

Goldwing1 said:

longjohnjohnson said:

Manxman_in_exile said:

user1977 said:

Manxman_in_exile said:

user1977 said:

bazzyb said:

If you turn onto a new road then of course it won’t display the limit until it has passed a sign showing what the limit it. 

In what (UK) situations would the limit change without there being any signage? Might be different in other countries which is why it acts like that.

What happens when you turn off an urban (for example) 40 limit into a restricted road with a system of street lighting?  Is there anything - apart from the streetlights - to tell you i't a 30?  (Serious question - I'd know I was on a 30 but I can't remember if you need a 30 sign after you turn off the 40... )

There should be a 30 sign.

I thought speed limit signs weren't even permitted in a restricted street with a system of streetlighting?  The streetlights on their own are sufficient to tell a competent driver that they are in a 30.  Have I been wrong all these years... ?

What about when it's not a 30?  For example, it being a 20 because there's a school?

Do the council move the lights around for that?  Or do they move them when the school is open (as can be the case?)

Of course not.

If there is a street light system and no speed limit signs saying otherwise, the limit is 30mph. Therefore, if the limit is higher signs are required, even if it's 60 or 70mph. Signs are also required if the limit is lower so 20mph outside schools so everyone shares the misery even when the school is closed.

This, along with a previous comment, simply goes to show why you "need" such a system, but relying on a system to patch your own driving deficiencies is not a good idea.

TELLIT01

molerat said:

TELLIT01 said:

I feel your pain regarding 'features' which are little more than gimmicks and actually seem to be a step backwards.  On my, non Ford, there are auto sensor windscreen wipers.  I've been out in the lightest of showers and the wipers have gone berserk, and out in a storm where they have barely moves.  The old system of variable intermittent wipe was far better.

On my Ford you can select intermittent or auto.  Auto works fine 99% of the time.  Great getting into the car and you don't have to worry about turning on the lights or wipers.

If there was a manual intermittent setting I would be more than happy.  There are loads of complaints about them on the NIssan / Renault owner forums.  I know it's my own fault for buying anything associated with Renault but didn't appreciate just how much stuff on Nissan is now Renault rubbish.  I'd owned many Nissan in the past and they were superb.

robatwork

I wonder if those cameras can differentiate between a triangle/rectangle 20mph advisory sign and a circular legal limit one?

Ergates

Goldwing1 said:

Ergates said:

Goldwing1 said:

Ergates said:

Goldwing1 said:

It appears that my only other recourse is via the Consumer Rights Act 2015 on the basis that the system is not “satisfactory”, not “as described” and is demonstrably not “fit for purpose”. Unfortunately I have to take this up with the dealer who is very much piggy in the middle. 

In taking this route it seems I have to state what I want them to do to put it right. The fix seems to be to simply turn on the link to the sat nav data as my wife's car (2018 Fiesta) displays the correct limit almost all of the time but Ford have ignored this. I want to keep the car as I doubt they will do a straight swap so it looks like monetary compensation is the only option. What I don't know is what would be reasonable?

Monetary *compensation* for what exactly?   You haven't paid extra for this feature.  You're not out of pocket as a result of it not working the way you wanted it to (or, more importantly, how it was advertised as working).   You have no loss ergo you are due no compensation.

I've not paid "extra" for the radio or ABS but are you seriously saying I wouldn't have a claim if they didn't work? The fact is that the price is calculated based on a combination of age, mileage and spec. Plus it is meant to have a two year guarentee.

The ABS is a safety feature and thus not an appropriate example.  The radio is a replaceable part so, again, not an appropriate example.  Also, the you're not claiming that the system is broken, you're saying it's not very good.

Can you demonstrate that you paid more for the car you bought than you would have done for an equivalent (in terms of milliage and other specs) model without this feature installed?

Not now I can't although I could have at the time had I known I'd be having a problem. This is my third Ford Direct car and the first that I've had a problem with.

The internet is forever.   If such information was available 2-3 years ago, then it's still available now if you look.  Alternatively, simply look at cars on sale now with and without this feature, but otherwise same spec.

Thrugelmir

Goldwing1 said:

It occasionally (And sometimes consistently) shows the wrong limit such as 60mph or 120mph (I wish) in a thirty limit.

Does the "system" need updating?  Speed limits do change.  Being a 2020 car you may still have free updating available. Another way of the car manufacturers sucking notes out of your pocket. Once the initial period ends. 

Goldwing1

Ergates said:

Goldwing1 said:

Ergates said:

Goldwing1 said:

Ergates said:

Goldwing1 said:

It appears that my only other recourse is via the Consumer Rights Act 2015 on the basis that the system is not “satisfactory”, not “as described” and is demonstrably not “fit for purpose”. Unfortunately I have to take this up with the dealer who is very much piggy in the middle. 

In taking this route it seems I have to state what I want them to do to put it right. The fix seems to be to simply turn on the link to the sat nav data as my wife's car (2018 Fiesta) displays the correct limit almost all of the time but Ford have ignored this. I want to keep the car as I doubt they will do a straight swap so it looks like monetary compensation is the only option. What I don't know is what would be reasonable?

Monetary *compensation* for what exactly?   You haven't paid extra for this feature.  You're not out of pocket as a result of it not working the way you wanted it to (or, more importantly, how it was advertised as working).   You have no loss ergo you are due no compensation.

I've not paid "extra" for the radio or ABS but are you seriously saying I wouldn't have a claim if they didn't work? The fact is that the price is calculated based on a combination of age, mileage and spec. Plus it is meant to have a two year guarentee.

The ABS is a safety feature and thus not an appropriate example.  The radio is a replaceable part so, again, not an appropriate example.  Also, the you're not claiming that the system is broken, you're saying it's not very good.

Can you demonstrate that you paid more for the car you bought than you would have done for an equivalent (in terms of milliage and other specs) model without this feature installed?

Not now I can't although I could have at the time had I known I'd be having a problem. This is my third Ford Direct car and the first that I've had a problem with.

The internet is forever.   If such information was available 2-3 years ago, then it's still available now if you look.  Alternatively, simply look at cars on sale now with and without this feature, but otherwise same spec.

That's interesting. It would appear that it isn't listed as standard equipment but the list of optional extras isn't available. I still have the Ford direct advert and it's clearly listed there.

Goldwing1

Thrugelmir said:

Goldwing1 said:

It occasionally (And sometimes consistently) shows the wrong limit such as 60mph or 120mph (I wish) in a thirty limit.

Does the "system" need updating?  Speed limits do change.  Being a 2020 car you may still have free updating available. Another way of the car manufacturers sucking notes out of your pocket. Once the initial period ends. 

The system had a full update in September. Interestingly, my wife's car probably needs a sat nav update as, when we turn down a road where the limit has been reduced from 60 to 40, it flicks to 60 but reverts to 40 as soon as it recognises the 40mph sign. 

Keep_pedalling

robatwork said:

I wonder if those cameras can differentiate between a triangle/rectangle 20mph advisory sign and a circular legal limit one?

They can, but mine is fooled by advanced speed limit signs which contain the circular legal limit within the rectangular advisory signs, so the car will slow down prematurely if I have predictive cruise control active. 

Goldwing1

Well, despite the pessimistic comments, Ford have agreed to pay £100 as a "Goodwill" gesture. Not a lot but it's something.

Aylesbury_Duck

Goldwing1 said:

Well, despite the pessimistic comments, Ford have agreed to pay £100 as a "Goodwill" gesture. Not a lot but it's something.

That's a reasonable outcome, I think.