Ford Focus "Intelligent Speed Assistance" (Not)

unholyangel

Manxman_in_exile said:

user1977 said:

Manxman_in_exile said:

user1977 said:

bazzyb said:

If you turn onto a new road then of course it won’t display the limit until it has passed a sign showing what the limit it. 

In what (UK) situations would the limit change without there being any signage? Might be different in other countries which is why it acts like that.

What happens when you turn off an urban (for example) 40 limit into a restricted road with a system of street lighting?  Is there anything - apart from the streetlights - to tell you i't a 30?  (Serious question - I'd know I was on a 30 but I can't remember if you need a 30 sign after you turn off the 40... )

There should be a 30 sign.

I thought speed limit signs weren't even permitted in a restricted street with a system of streetlighting?  The streetlights on their own are sufficient to tell a competent driver that they are in a 30.  Have I been wrong all these years... ?

As per my above comment, it's repeater signs that are not shown. There should still be a sign at any entry point to the area (when the speed limit actually changes)

user1977

bazzyb said:

user1977 said:

bazzyb said:

If you turn onto a new road then of course it won’t display the limit until it has passed a sign showing what the limit it. 

In what (UK) situations would the limit change without there being any signage? Might be different in other countries which is why it acts like that.

Plenty. Most residential streets, for example, don’t have signs. Often country lanes don’t either. 

The point is they do wherever the limit changes. So the car should just assume the limit remains the same until it reaches signage to the contrary.

But I prefer using Google Maps' crowd-sourced info rather than relying on the car "seeing" signs.

Grumpy_chap

user1977 said:

The point is they do wherever the limit changes. So the car should just assume the limit remains the same until it reaches signage to the contrary.

The way I read the information on the Ford website is that the assistance system can only read speed limit signs that display a number in a circle. 

Seemingly, the "national speed limit" sign is not read or understood by the system - possibly because this means different things in different circumstances.  The outcome of the "national speed limit" sign also varies between vehicle types and I doubt that Ford have different versions of the software between car and commercial vehicle divisions of the business.

Perhaps there is a limit to artificial intelligence after all.

Keep_pedalling

None of these systems are perfect, the one in my VW ID3 is easily fooled by badly placed signs at junctions. It is still down to the driver to be aware of the speed limits at all times.

Goldwing1

Curious that my wife's Fiesta, which is two years older, displays the prevailing speed limit very well, even in national speed limit areas. I'd be perfectly happy with that but having mine blank or wrong for at least 80% of the time has to be wrong.

More worrying in that EU regulations are due to change in 2022 making this sort of thing mandatory - despite the fact that we're not in the EU anymore.

sheramber

Presumably your wife’s car has a different system installed. 

born_again

bazzyb said:

Plenty. Most residential streets, for example, don’t have signs. Often country lanes don’t either. 

Except where you are turning off a road with a different limit. 
Every side street round us has a speed limit sign at the end as you are going to a 20 limit from a road with a faster limit.

Also these systems can work in conjunction with speed limits that are in the Sat Navigation system. Which can be totally wrong if if they are not kept up to date, by not only end user, but also supplier of updates.

Ergates

Goldwing1 said:

It appears that my only other recourse is via the Consumer Rights Act 2015 on the basis that the system is not “satisfactory”, not “as described” and is demonstrably not “fit for purpose”. Unfortunately I have to take this up with the dealer who is very much piggy in the middle. 

In taking this route it seems I have to state what I want them to do to put it right. The fix seems to be to simply turn on the link to the sat nav data as my wife's car (2018 Fiesta) displays the correct limit almost all of the time but Ford have ignored this. I want to keep the car as I doubt they will do a straight swap so it looks like monetary compensation is the only option. What I don't know is what would be reasonable?

Monetary *compensation* for what exactly?   You haven't paid extra for this feature.  You're not out of pocket as a result of it not working the way you wanted it to (or, more importantly, how it was advertised as working).   You have no loss ergo you are due no compensation.

Goldwing1

sheramber said:

Presumably your wife’s car has a different system installed. 

It's two years older and doesn't have the "Intelligent" option but everything else works and looks the same apart from the speed sign recognition which works all the time. To take that further, if I'd had the 2018 model and "upgraded" to the 2020 model I'd be very ticked off.

Goldwing1

Ergates said:

Goldwing1 said:

It appears that my only other recourse is via the Consumer Rights Act 2015 on the basis that the system is not “satisfactory”, not “as described” and is demonstrably not “fit for purpose”. Unfortunately I have to take this up with the dealer who is very much piggy in the middle. 

In taking this route it seems I have to state what I want them to do to put it right. The fix seems to be to simply turn on the link to the sat nav data as my wife's car (2018 Fiesta) displays the correct limit almost all of the time but Ford have ignored this. I want to keep the car as I doubt they will do a straight swap so it looks like monetary compensation is the only option. What I don't know is what would be reasonable?

Monetary *compensation* for what exactly?   You haven't paid extra for this feature.  You're not out of pocket as a result of it not working the way you wanted it to (or, more importantly, how it was advertised as working).   You have no loss ergo you are due no compensation.

I've not paid "extra" for the radio or ABS but are you seriously saying I wouldn't have a claim if they didn't work? The fact is that the price is calculated based on a combination of age, mileage and spec. Plus it is meant to have a two year guarentee.