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Pub owned by brewery

135

Comments

  • Certainly has, it’s called deceit, taking my money without any intention of providing the service paid for. 
  • Manxman_in_exile
    Manxman_in_exile Posts: 8,380 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    edited 4 November 2021 at 5:46PM
    So you paid by credit card but your bank (TSB?) aren't interested?  Have you asked them to process a s75 claim?

    What reason have they given for not getting involved?  Or is it just taking longer than you expected and the bank isn't keeping you informed of progress?  Have you asked them?

    As others have said, whoever owns the pub won't be interested - unless it's the building company or the same people who own the building company - and slagging off the landlord and landlady is more likely to backfire on you rather than help you.

    [Edit:  "debt collectors' letters... receivers' letters... police... etc etc..."

    Might be easier if you explained exactly what you paid for; what work has (and hasn't) been done; and exactly what steps you've already taken to recover the money... ]
  • O yes … and the wife is co-owner of the building firm, the pub upstairs is the building firms office, that’s the connection.
    Doesn't seem to warrant statements such as 

    it’s actually because I want to tell the brewery that their manager is a very untrustworthy person

    What action have you taken to pursue the business itself? 
    Doesn’t warrant a statement like that, very true, I wanted to say a lot worse than that !!!! I’ve had debt collection companies issue letters, I’ve had receivers issue letters of demand, I’ve contacted the police, as I said earlier I’ve accepted the business offer of paying back monthly, 5 months later still waiting for the first payment….. I’ve had the bank try get my money back, and more …..so I’ve done quite a bit to “pursue” the business 
    Still no justification to start a personal vendetta against an individual just because they have a connection to the business.  
    True, unless your name is on the bottom of the receipt from the building company, which hers is 
  • So you paid by credit card but your bank (TSB?) aren't interested?  Have you asked them to process a s75 claim?

    What reason have they given for not getting involved?  Or is it just taking longer than you expected and the bank isn't keeping you informed of progress?  Have you asked them?

    As others have said, whoever owns the pub won't be interested - unless it's the building company or the same people who own the building company - and slagging off the landlord and landlady is more likely to backfire on you rather than help you.
    Thanks for the comment. It was my visa debit card I paid with, but tsb do state they cover fraud even with debit cards, chargeback rules…. Rang them several times, 45mins of being on hold, then someone tells me an investigator will call me back, still waiting and that’s since beginning of august, with several phone calls to them in between unfortunately, keep pursuing them though 👍🏻 They said it could take upto 6 weeks, but it’s past that now unfortunately.
  • user1977
    user1977 Posts: 18,546 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Certainly has, it’s called deceit, taking my money without any intention of providing the service paid for. 
    They may not have provided the service paid for, but what's the evidence of criminality? What did the police say?
  • Manxman_in_exile
    Manxman_in_exile Posts: 8,380 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    edited 4 November 2021 at 5:54PM
    So you paid by credit card but your bank (TSB?) aren't interested?  Have you asked them to process a s75 claim?

    What reason have they given for not getting involved?  Or is it just taking longer than you expected and the bank isn't keeping you informed of progress?  Have you asked them?

    As others have said, whoever owns the pub won't be interested - unless it's the building company or the same people who own the building company - and slagging off the landlord and landlady is more likely to backfire on you rather than help you.
    Thanks for the comment. It was my visa debit card I paid with, but tsb do state they cover fraud even with debit cards, chargeback rules…. Rang them several times, 45mins of being on hold, then someone tells me an investigator will call me back, still waiting and that’s since beginning of august, with several phone calls to them in between unfortunately, keep pursuing them though 👍🏻 They said it could take upto 6 weeks, but it’s past that now unfortunately.
    I edited my post between you reading it and you posting the above.

    You need to give more detail - like you have above - about what has actually happened from beginning to end and what steps you've already taken to get the money back.  Otherwise you'll get advised to try things that have already failed.

    The bank haven't got back to you for over two months?  How often are you chasing them?  Are you sure you've spoken to the right people at the bank?  Rather than speaking to someone, can't you raise a dispute with TSB online?
  • DB1904
    DB1904 Posts: 1,240 Forumite
    1,000 Posts First Anniversary Name Dropper
    user1977 said:
    Certainly has, it’s called deceit, taking my money without any intention of providing the service paid for. 
    They may not have provided the service paid for, but what's the evidence of criminality? What did the police say?
    If the OP is reporting a crime, what additional verifiable information can you see indicating one hasn't taken place?
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    O yes … and the wife is co-owner of the building firm, the pub upstairs is the building firms office, that’s the connection.
    Doesn't seem to warrant statements such as 

    it’s actually because I want to tell the brewery that their manager is a very untrustworthy person

    What action have you taken to pursue the business itself? 
    Doesn’t warrant a statement like that, very true, I wanted to say a lot worse than that !!!! I’ve had debt collection companies issue letters, I’ve had receivers issue letters of demand, I’ve contacted the police, as I said earlier I’ve accepted the business offer of paying back monthly, 5 months later still waiting for the first payment….. I’ve had the bank try get my money back, and more …..so I’ve done quite a bit to “pursue” the business 
    Still no justification to start a personal vendetta against an individual just because they have a connection to the business.  
    True, unless your name is on the bottom of the receipt from the building company, which hers is 
    Throw a boomerang and expect it to come back. 
  • user1977
    user1977 Posts: 18,546 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    DB1904 said:
    user1977 said:
    Certainly has, it’s called deceit, taking my money without any intention of providing the service paid for. 
    They may not have provided the service paid for, but what's the evidence of criminality? What did the police say?
    If the OP is reporting a crime, what additional verifiable information can you see indicating one hasn't taken place?
    That's an interesting reversal of the burden of proof! All we know is that the OP has paid a contractor who hasn't (yet) performed what they were contracted to do. That does not constitute a crime.
  • DB1904 said:
    user1977 said:
    Certainly has, it’s called deceit, taking my money without any intention of providing the service paid for. 
    They may not have provided the service paid for, but what's the evidence of criminality? What did the police say?
    If the OP is reporting a crime, what additional verifiable information can you see indicating one hasn't taken place?
    Perhaps I'm being particularly thick this evening, but I don't understand your response to user1977's post.  Are you disagreeing with him and saying that there is evidence of criminality, or agreeing that there is no evidence of criminality?

    (I think that what user1977 was suggesting was that there wasn't necessarily any evidence of dishonesty based on what the OP has said, because the OP doesn't know what the intent of the people who took his money was at the time they took it.  Indeed, we know none of the details of what has happened at all except that the OP thinks he is a victim of deceit/fraud.  It would be useful to know what has actually happened).
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