I assume support outside Sky environment. What time scale do they promise to support the device that is integrated? That is you buy it outright, leave sky, all the devices inside that cheese grater get updates when sky release them no matter the time scale.
But if/once you leave the Sky garden, the base operating system that people like BBC will develop their apps for, will Sky support that platform as per contract customers so that updates produced by BBC will continue to run.
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What time scale do they promise to support the device that is integrated? That is you buy it outright, leave sky, all the devices inside that cheese grater get updates when sky release them no matter the time scale.
But if/once you leave the Sky garden, the base operating system that people like BBC will develop their apps for, will Sky support that platform as per contract customers so that updates produced by BBC will continue to run.