'Your connection is not private' rubbish from Chrome.

RainbowsInTheSpray

Anyone know a quick fix to get rid of this privacy notice which is plaguing my installed Chrome browser? It's coming up and blocking access to perfectly safe websites on an increasing basis. I've just about had enough. You'd think google would have done something about this by now but apparently it's been happening for years. I'll be switching to another browser if this continues.

[Deleted User]

Useful to have an example of a website you are trying to access when it happens?

Also which version of Chrome and which operating system are you using?

Can you also give the exact error message that appears below the message - highlighted below for an example?



It's not necessarily a Google problem, it is just informing you that you are trying to connect to a website with an unencrypted connection or the certificate has expired - all sorts of explanations but a lot more information is needed to help you.

RainbowsInTheSpray

How is it not a Google problem when other browsers appear to be unaffected? I'm getting that same page with this, mostly:

NET::ERR_CERT_DATE_INVALID

[Deleted User]

RainbowsInTheSpray said:

How is it not a Google problem when other browsers appear to be unaffected? I'm getting that same page with this, mostly:

NET::ERR_CERT_DATE_INVALID

Helpful, nearly there, just 2 more questions need answering:

What is your operating system?
What version of Google Chrome?

Bonus question:
Is the time and date correct on the PC?

There has been a major change to root certificate at the end of last week, number of people are having similar problems with out of date browsers and operating systems.

RainbowsInTheSpray

I have chrome version 94.0.4606.61 running on Windows 7 Pro.
Time and date appear correct.

[Deleted User]

RainbowsInTheSpray said:

I have chrome version 94.0.4606.61 running on Windows 7 Pro.
Time and date appear correct.

Super, yes the problem is the root certificate expiry in Windows 7. I'm sure you know, Windows 7 is now unsupported so that is the 'root cause' of the problem but it can be fixed reasonably easy.

I can't verify because my certificates are up to date, but browsing to this site should prompt for the root certificates to be updated:

https://valid-isrgrootx1.letsencrypt.org/

Further instructions:


From this website:
https://docs.certifytheweb.com/docs/kb/kb-202109-letsencrypt/

flashg67

I've been getting this on www.screwfix.com the first time i log in , but fine if I close then reopen the screwfix page/tab.  My Chrome has just updated to Version 94.0.4606.71 (win10), will see if that fixes it

RainbowsInTheSpray

[Deleted User] said:

RainbowsInTheSpray said:

I have chrome version 94.0.4606.61 running on Windows 7 Pro.
Time and date appear correct.

Super, yes the problem is the root certificate expiry in Windows 7. I'm sure you know, Windows 7 is now unsupported so that is the 'root cause' of the problem but it can be fixed reasonably easy.

I can't verify because my certificates are up to date, but browsing to this site should prompt for the root certificates to be updated:

https://valid-isrgrootx1.letsencrypt.org/

Further instructions:


From this website:
https://docs.certifytheweb.com/docs/kb/kb-202109-letsencrypt/

'Unsupported'... yes... right...

...and we all know what a commercially-based decision 'not to support' is. I remember the same thing happening years ago to the perfectly acceptable Windows 98 when Microsoft was wetting its commercial pants to get us all to migrate to the dire Vista. Pure moneymaking and little to do with being in any way 'outdated'.

Sorry for the rant. Grateful to you for the info. If what you've suggested doesn't work, I'm off to Firefox or suchlike.

[Deleted User]

RainbowsInTheSpray said:

Deleted_User said:

RainbowsInTheSpray said:

I have chrome version 94.0.4606.61 running on Windows 7 Pro.
Time and date appear correct.

Super, yes the problem is the root certificate expiry in Windows 7. I'm sure you know, Windows 7 is now unsupported so that is the 'root cause' of the problem but it can be fixed reasonably easy.

I can't verify because my certificates are up to date, but browsing to this site should prompt for the root certificates to be updated:

https://valid-isrgrootx1.letsencrypt.org/

Further instructions:


From this website:
https://docs.certifytheweb.com/docs/kb/kb-202109-letsencrypt/

'Unsupported'... yes... right...

...and we all know what a commercially-based decision 'not to support' is. I remember the same thing happening years ago to the perfectly acceptable Windows 98 when Microsoft was wetting its commercial pants to get us all to migrate to the dire Vista. Pure moneymaking and little to do with being in any way 'outdated'.

Sorry for the rant. Grateful to you for the info. If what you've suggested doesn't work, I'm off to Firefox or suchlike.

Fair enough, you can upgrade to Windows 10 for free if you wish to, if not be mindful of the security risks of continuing with Window 7.

If you don't have any luck with what I've described, you can try to manually download the root certificate with the link below - Chrome will warn you that the file might be harmful, just click "keep" then open it and you should have the "install certificate button" to click. After doing that reboot and try again.

https://letsencrypt.org/certs/isrgrootx1.der

I think Microsoft did provide the root certificate updates in a Windows 7 update package when they were released back in 2015 so you could also try the updates available on this page, just scroll down to your version of Win 7 - presume x64 version.

https://support.microsoft.com/en-us/topic/support-for-urgent-trusted-root-updates-for-windows-root-certificate-program-in-windows-a4ac4d6c-7c62-3b6e-dfd2-377982bf3ea5

RainbowsInTheSpray

Care to guess what I get when I try to access that link..?

[Deleted User]

RainbowsInTheSpray said:

Care to guess what I get when I try to access that link..?

Yes, click advanced a select “proceed to website” then supposedly it should download the root cert. 

I couldn’t verify the solution that I picked up from another website so I’ve given some alternatives as well in the above posts if that doesn’t work. 

Good luck with it, I’m fairly sure one of the above solutions will get you going.