We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

'Your connection is not private' rubbish from Chrome.

Options
24

Comments

  • Care to guess what I get when I try to access that link..?
    Yes, click advanced a select “proceed to website” then supposedly it should download the root cert. 

    I couldn’t verify the solution that I picked up from another website so I’ve given some alternatives as well in the above posts if that doesn’t work. 

    Good luck with it, I’m fairly sure one of the above solutions will get you going. 


    Don't quite understand.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 4 October 2021 at 9:55PM
    Care to guess what I get when I try to access that link..?
    Yes, click advanced a select “proceed to website” then supposedly it should download the root cert. 

    I couldn’t verify the solution that I picked up from another website so I’ve given some alternatives as well in the above posts if that doesn’t work. 

    Good luck with it, I’m fairly sure one of the above solutions will get you going. 


    Don't quite understand.
    I was guessing it came up with the same privacy error message on that web page and if it did, it proves the problem is the root certificates. 

    On that error message page there should be a button called “advanced” just to the bottom left of the error message which when pressed will allow you to proceed to the website. 

    From there it supposedly allows you to install the root certificate, if it doesn’t try one of the other option I gave.

    I’m working blind because I can’t replicate the problem so I’m just trusting in the info from other websites.  
  • RainbowsInTheSpray
    RainbowsInTheSpray Posts: 1,466 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 4 October 2021 at 9:55PM
    This is what it says under 'advanced':

    "theglosterbirder.co.uk normally uses encryption to protect your information. When Chrome tried to connect to theglosterbirder.co.uk this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be theglosterbirder.co.uk, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Chrome stopped the connection before any data was exchanged.

    You cannot visit theglosterbirder.co.uk right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later."


    I mean... this is totally nuts.


  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 4 October 2021 at 10:04PM
    Right sorry, I probably got a bit lost on the "guess what happened" stage - probably worth re-capping on what you did rather than me guessing.

    What have you tried? - did you try this link to see if it downloaded the root certificate?

    https://valid-isrgrootx1.letsencrypt.org/

    And if not try this one to see if it downloads the certificate, then open it and click installed

    http://x1.i.lencr.org

    or this one

    https://letsencrypt.org/certs/isrgrootx1.der

    And then finally the Microsoft updates if all the above doesn't work:

    https://support.microsoft.com/en-us/topic/support-for-urgent-trusted-root-updates-for-windows-root-certificate-program-in-windows-a4ac4d6c-7c62-3b6e-dfd2-377982bf3ea5

    If you've tried all the above and rebooted then we can try to figure out from that point?

    If you can't access any of those sites in Chrome then just use a different browser for now to get the certificate downloaded.
  • An alternative is using Firefox as your browser.

    Firefox uses its own certificate store so installing Firefox means that you are also installing along with it an up-to-date set of root certificate authorities so websites will continue working in the browser irrespective of how out of date the machines certificate store is.

    However, there will no doubt be applications on the machine that still rely on the machine certificate store - so it is only a partial solution.


    A dream is not reality, but who's to say which is which?
  • googler
    googler Posts: 16,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Apologies for jumping in; but AstonSmith already posted an easy guide for this: https://forums.moneysavingexpert.com/discussion/comment/78653809/#Comment_78653809
    This worked for me, as you'll see from that thread
  • RainbowsInTheSpray
    RainbowsInTheSpray Posts: 1,466 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 5 October 2021 at 4:47PM
    Apologies but I find that, as a seventy yr-old, anything but 'easy' and object to the whole concept of firms being allowed to sell software which then becomes unusable. If it worked ten years ago, it should work NOW. End of.

    My life is now literally too short to be learning humungous amounts of in-house coolspeak jargon which I don't need.

    The situation is basically this: I have a PC, an operating system and a browser, all bought in good faith as being fit for purpose. In effect, I'm now being told: 'oh, no, sorry... our tech products are different from anything else you buy. We can set our own rules to suit our own financial gain needs, thank you very much.'
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 5 October 2021 at 5:26PM
    Apologies but I find that, as a seventy yr-old, anything but 'easy' and object to the whole concept of firms being allowed to sell software which then becomes unusable. If it worked ten years ago, it should work NOW. End of.

    My life is now literally too short to be learning humungous amounts of in-house coolspeak jargon which I don't need.

    The situation is basically this: I have a PC, an operating system and a browser, all bought in good faith as being fit for purpose. In effect, I'm now being told: 'oh, no, sorry... our tech products are different from anything else you buy. We can set our own rules to suit our own financial gain needs, thank you very much.'
    Although I totally disagree with your last comment, I won't get caught up in that debate and I'm still willing to help you get up and running as many others will be on this forum.

    Ten years ago most people didn't use secure connections to websites, probably just to the bank for example. I'm sure you can understand that in the light of so much fraud, scams and malware, it has become necessary for every single website to insist on a secure connection - it is for your benefit, not the financial gain of the companies involved.

    And that is the reason all this stopped working for you, it is because website security certificates have to have a finite lifespan and it is not just the ten year old software itself being an issue - it is the way the internet works now compared to 10 years ago. The root certificates in question here had a 20 year lifespan so it is a fairly rare event that you have been caught up in and it will happen again in 20 years.

    You can get your system up and running as it was in many different ways, just let us know where you got to in the things I suggested above and we'll take it from there.
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If it worked ten years ago, it should work NOW. End of.


    It works (beyond the security implications) as much as it did back then. However what you want to do is different (even if you believe it is not).

    Not much works for 10 years these days. Such is the way things have gone. Either accept it of go shout at the moon bradishing a stick or something ;-)
    The situation is basically this: I have a PC, an operating system and a browser, all bought in good faith as being fit for purpose. In effect, I'm now being told: 'oh, no, sorry... our tech products are different from anything else you buy. We can set our own rules to suit our own financial gain needs, thank you very much.'
    As I said that modern lifer. To expect anything to last 5 years these days is a push.

    And there are many options for you but...


    My life is now literally too short to be learning humungous amounts of in-house coolspeak jargon which I don't need.

    You appear to not be open to them. Best to get a new machine then really I guess.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.