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Ofgem appoint Shell Energy as Green's SoLR

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 28 September 2021 at 11:16AM
    ArKay said:
    Does anyone know the legal position regarding paying the new rate if you have not chosen to swap. Specifically, I was on a cheap rate with Green and have been swapped to an expensive rate with Shell. I will switch supplier as soon as possible to a supplier of my choosing with a reasonable daily standing rate - but will I be obliged to pay Shell the very high rate or can I just pay them what I signed up for with Green?
    (For information - a few years ago a similar thing happened and I did not pay the higher rate for the single month I was with the company I did not choose and the company accepted that - but what is the legal position as I did NOT sign up to pay for an extremely high rate with Shell.) Thanks everyone.
    The SoLR process is designed with one single aim: that is, continuity of supply not the protection of your tariff. Once the SoLR was appointed Green went into liquidation so your contract with them was effectively breached. The new supplier agrees a Deemed  Tariff with the Ofgem: the SoLR may agree to protect your old tariff prices but this is unlikely given the massive increase in wholesale prices.  A deemed contract does not require you to agree to anything: if you are using energy then you are in a contract with the SoLR.
  • brewerdave
    brewerdave Posts: 8,721 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I wonder how much of the customer "credit" that Green held , was the excess monies paid in to get the 10% return ? There must be a few people sweating on the return of £000s !!
    Not sure how  OFGEM allowed that to happen? The cost of this will be passed onto all energy customers eventually.
    I asked that Q on more than a few occasions over the past 18 months. A lot of the replies were from people who "invested" their cash then withdrew as soon as allowed - they were very happy!
    Another example of OFGEM's incompetence as anyone with half a brain realised that it was a form of pyramid scheme - which has now come crashing down with Green's failure!!
  • Verdigris
    Verdigris Posts: 1,725 Forumite
    1,000 Posts Third Anniversary Name Dropper
    My switch from PfP to Green has gone through. Just got to wait for it to change to Shell.
  • tg99
    tg99 Posts: 1,248 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Email today from cheap energy club says I’ll be moved into Shell Flexible 6. Looking at the tariff info this seems as expected (price capped variable tariff for London region and the figures for gas - I’ve not checked Elec as I only have gas with them - match the ones in the ofgem price cap tables).

    https://imageassets.shellenergy.co.uk/tariff-guides-rmr/ISDFEDV939SR/ISDFEDV939SR1R_CDDPN.pdf
  • Verdigris
    Verdigris Posts: 1,725 Forumite
    1,000 Posts Third Anniversary Name Dropper
    You do get a Shell discount card that gives you 3% off petrol and diesel and other offers.
  • daaave
    daaave Posts: 703 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 29 September 2021 at 9:58AM
    tg99 said:
    Email today from cheap energy club says I’ll be moved into Shell Flexible 6. Looking at the tariff info this seems as expected (price capped variable tariff for London region and the figures for gas - I’ve not checked Elec as I only have gas with them - match the ones in the ofgem price cap tables).

    https://imageassets.shellenergy.co.uk/tariff-guides-rmr/ISDFEDV939SR/ISDFEDV939SR1R_CDDPN.pdf
    Thanks for that. Where did you get that tariff from? Is there a webpage which lists all the different regions/tariff variations of the “flexible 6” ?

    Would be very helpful for those of us not in London and who don’t have a single rate meter.

    From feudal serf to spender, this wonderful world of purchase power ;)
  • daaave said:
    tg99 said:
    Email today from cheap energy club says I’ll be moved into Shell Flexible 6. Looking at the tariff info this seems as expected (price capped variable tariff for London region and the figures for gas - I’ve not checked Elec as I only have gas with them - match the ones in the ofgem price cap tables).

    https://imageassets.shellenergy.co.uk/tariff-guides-rmr/ISDFEDV939SR/ISDFEDV939SR1R_CDDPN.pdf
    Thanks for that. Where did you get that tariff from? Is there a webpage which lists all the different regions/tariff variations of the “flexible 6” ?

    Would be very helpful for those of us not in London and who don’t have a single rate meter.


    If you put in your postcode and choose the Flexible 6 tariff you will get the rates for your region :)



  • TC56_803_9
    TC56_803_9 Posts: 40 Forumite
    Fourth Anniversary 10 Posts
    edited 29 September 2021 at 3:33PM
    Well it has been quite a journey these last four years.  I am electricity only, dual meter, we have no gas into the house.  In 2017 I moved from a long standing Scottish Power contract to Iresa. 

    Tariffs since that time

    Scottish Power Night 8.61 Day 19.92 SC 26.09 total £987
    Iresa       Night 7.76, day 10.92, SC 23.46 total £612                   They went bust in 2018
    Octopus Night  9.15, day 16.42, SC 20.42 total £835
    2020
    Yorkshire energy Night 9.23, day 13.79, SC 19.90 total £730     They went bust in 2020
    Scottish Power Night 8.84, day 20.68 SC 20.34 total £998
    Green    Night 9.45, day 15.94 SC 22.00 total £825                    They went bust in 2021

    Shell   Night 10.609, day 26.585 SC 24.95  total £1269

    £612 to £1269, now that is some increase.  Even from £987 in 2017 on a tariff I had never ever looked at to £1269 in 2021 is also, at 29%, quite some increase.

    I put in the Shell tariff for having no economy 7 and my total  bill will be cheaper so it will be goodbye to the washing machine and dishwasher going on overnight, for a short time. 

    This all has the hallmarks of sort of the early 1970s about it, on the run-down before the miners strikes, no TV after 10.30 and 50 mph speed limits.  I have to say I am not with the Governor of the Bank of England and his master plan that inflation will just be temporary; we are at a "high" for a short period. 

    These economists, I am not quite sure where they received their education but it is certainly a different place to where I received mine.
  • tg99
    tg99 Posts: 1,248 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    abxbsk said:
    daaave said:
    tg99 said:
    Email today from cheap energy club says I’ll be moved into Shell Flexible 6. Looking at the tariff info this seems as expected (price capped variable tariff for London region and the figures for gas - I’ve not checked Elec as I only have gas with them - match the ones in the ofgem price cap tables).

    https://imageassets.shellenergy.co.uk/tariff-guides-rmr/ISDFEDV939SR/ISDFEDV939SR1R_CDDPN.pdf
    Thanks for that. Where did you get that tariff from? Is there a webpage which lists all the different regions/tariff variations of the “flexible 6” ?

    Would be very helpful for those of us not in London and who don’t have a single rate meter.


    If you put in your postcode and choose the Flexible 6 tariff you will get the rates for your region :)



    Yep that’s where I got it from too. 
  • tg99
    tg99 Posts: 1,248 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Has anyone received email from Shell yet? 
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