Avro -Ofgen

24

Comments

  • Bullet500 said:
    Have resigned ourselves to a very long wait, I did though manage to get into my Avro account this morning and download some statements, the last being a week ago, and details on the tariff we were on, it was also  showing we were £148 in credit although I cant see us getting this back for a very long time if at all. Bit miffed I have to wait so long to hear from our new supplier, I am very tempted just to do it on my own, I will give it a week and if nothing happens I will do my own transfer. In future i cant ever see me switching to a small supplier ever again, its not worth the risk. 
    How did you manage to get old statements? I can log in to the portal and they've put a message up saying that theyre "experiencing a large number of logins" and I cannot see me old statements or current balance.
  • I don't have any statements yet but I managed to see confirmation of my first DD payment just now, I screen-grabbed it.
  • Bullet500 said:
    Have resigned ourselves to a very long wait, I did though manage to get into my Avro account this morning and download some statements, the last being a week ago, and details on the tariff we were on, it was also  showing we were £148 in credit although I cant see us getting this back for a very long time if at all. Bit miffed I have to wait so long to hear from our new supplier, I am very tempted just to do it on my own, I will give it a week and if nothing happens I will do my own transfer. In future i cant ever see me switching to a small supplier ever again, its not worth the risk. 
    How did you manage to get old statements? I can log in to the portal and they've put a message up saying that theyre "experiencing a large number of logins" and I cannot see me old statements or current balance.
    use the sneaky way  https://assets.avroenergy.co.uk/default.aspx
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I have heard that British Gas are taking over Avro.
  • I used this link I found online, it worked ok, i downloaded some statements and the page which said I had  £148 in credit. Have tried to sort out new provider myself this afternoon, couldn't get them to accept Avro as my supplier, will try again later on. I cant say I am impressed British Gas are taking on Avro customers, I moved from them to Avro after issues with payments, and refunds from over charging, although I believe  you don't have to stay with them and can move straight away, should I not manage to transfer myself I would definitely be moving to another supplier ASAP
    https://t.co/gYN4xbb5vC?ssr=true
  • spot1034
    spot1034 Posts: 925 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 24 September 2021 at 6:29PM
    There has been no announcement yet on who is to be SOLR to ex- Avro customers.
  • Bullet500 said:
    Have resigned ourselves to a very long wait, I did though manage to get into my Avro account this morning and download some statements, the last being a week ago, and details on the tariff we were on, it was also  showing we were £148 in credit although I cant see us getting this back for a very long time if at all. Bit miffed I have to wait so long to hear from our new supplier, I am very tempted just to do it on my own, I will give it a week and if nothing happens I will do my own transfer. In future i cant ever see me switching to a small supplier ever again, its not worth the risk. 
    Will try to download my bills from the links provided by previous posters - thank you for that everyone.  I know I am in credit but have a direct debit due tomorrow which I think I will cancel as I don't want to tie up more money on my account than necessary.  Is there any disadvantage to doing this that anyone knows of?
  • Bullet500 said:
    Has any Avro customer heard anything  from Ofgen yet, I'm beginning to think I should look at switching myself
    I'm not waiting. I'm switching myself before the prices go up again on the 1st Oct. It might take a bit longer for me to get the credit back that Avro owe me but so be it. I'm going back to Octopus. 
  • QrizB
    QrizB Posts: 17,011 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Bullet500 said:
    Has any Avro customer heard anything  from Ofgen yet, I'm beginning to think I should look at switching myself
    I'm not waiting. I'm switching myself before the prices go up again on the 1st Oct.
    It's the 25th of September now and it takes at least 14 days to switch. In effect the prices have already gone up.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 33MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • QrizB said:
    Bullet500 said:
    Has any Avro customer heard anything  from Ofgen yet, I'm beginning to think I should look at switching myself
    I'm not waiting. I'm switching myself before the prices go up again on the 1st Oct.
    It's the 25th of September now and it takes at least 14 days to switch. In effect the prices have already gone up.
    When you get a quote on the 25th of September then that's the price you pay, regardless of the date your switch is completed.  
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