Avro Energy concerns

savers_united

hubb said:

Possibly not but they have to honour it up to the 3rd Nov this year.

I am not sure they do, happy to be corrected but thought that was what all the fuss is about, ofgem asking the big 6 to take on customers from failed energy companies on silly cheap rates, the big 6 are basically saying that would bankrupt them at the prices they now need to pay for the energy unless the Gov't step in and support. 

hubb

Well they can't charge me any before my contract ends when I have proof of my current agreement. Ofcom will surely protect that.

t1redmonkey

hubb said:

Well they can't charge me any before my contract ends when I have proof of my current agreement. Ofcom will surely protect that.

Unfortunately they won't.  We'll get moved on to whatever tariff they choose for us.

[Deleted User]

hubb said:

Well they can't charge me any before my contract ends when I have proof of my current agreement. Ofcom will surely protect that.

Our contracts are (were) with AVRO, not whoever the new supplier is. 

bd10

I work on the assumption that the newly appointed supplier would price at cost to them. The smaller firms which we now see going bust did not properly hedge their sales book, took a punt in the gas market and got caught out. The big ones that did not offer such knock-off rates had their sales book hedged in the market. Them to be forced to take on customers from defaulting suppliers would equate to the majors which will be left over at the end of the day to pay for the mismanagement of the other players. Won't and should not happen. So I would expect new contracts to be at standard variable rates and those rates will go up given the sudden demand of hundreds of thousands customers having to switch. The price cap to watch would be the one in April. That I suspect will be significantly higher than the October one. Only April will reflect the peak prices in natural gas we see right now. That's my working assumption: significantly higher prices even from current levels peaking in April rather than cheap contracts being taken on and honoured.

badmemory

Your contract is not with the SoLR, so will not be honoured.  There is a fair chance that the new fixed rates on offer are actually higher than the SVR.  I am expecting my gas price to almost double when it should have been fixed until Feb!

fangoose

My mother is with avro, after our energy fiasco last year when we went from a heavy credit to huge debit, I wanted to download her last few bill but website is down. Not impressed.

BobT36

shinytop said:

hubb said:

Possibly not but they have to honour it up to the 3rd Nov this year.

Don't think so.  You'll be on the SOLR's variable rate from when they ceased trading.

So I'm going to be charged a HECK of a lot more, for an unspecified amount of time, and I'm not going to even know how much? 

oliverbrown

hubb said:

Ofcom will surely protect that.

Nope. And nor will Ofgem.

[Deleted User]

DeletedUser said:

hubb said:

Well they can't charge me any before my contract ends when I have proof of my current agreement. Ofcom will surely protect that.

Our contracts are (were) with AVRO, not whoever the new supplier is. 

When a SoLR is appointed, the failed supplier goes into administration. Any existing contracts are invalidated as the company no longer holds a Supply Licence and it is not allowed to trade.  There is no guaranteed tariff protection built into SoLR procedures. Ofgem agrees a new deemed tariff with the SoLR. You either accept it; agree a new tariff with the SoLR or switch to another supplier. The moment that you turn a light on, you are in a contract with the SoLR. The only other option is that Ofgem arranges for your supply to be cut off for up to 35 days whilst you choose a new supplier.