ParkingEye Parking Charge Notice

Redx

No POFA warning , timescales , if you don't know why , you haven't studied the newbies FAQ sticky thread properly or compared your NTK to a POFA compliant NTK PCN. The law is clear , don't comply and the law is a barrier and only the driver may have liability , comply and a keeper may well have liability

Coupon-mad

This  is all explained with a photo example of a ParkingEye golden ticket, in post #3 of the NEWBIES thread.  Go look!

Ask your friends if theirs is also a golden ticket!   Yours is.

Add an extra line to the template appeal, stating that you can see the NTK is non POFA in wording and payment was made so they will lose at POPLA so they may as well cancel the PCN.

Your friends must do the same BUT TELL THEM NOT TO SELECT ‘DRIVER’ in the drop down menu, of course!

This is completely explained in the NEWBIES thread.

Last thing - please please do not come back asking us what to do if you get a reply from ParkingEye, begging to be told who was driving.  Spare us! It’s obvious what to do with that.

JoseGaffer

Thank you both. I've been reading through the newbie sections now I'm home from work. As pointed out I believe I have a golden ticket so I'll use the template and extra lines as suggested making sure I don't say I'm the driver and go from there

JoseGaffer

Coupon-mad said:

This  is all explained with a photo example of a ParkingEye golden ticket, in post #3 of the NEWBIES thread.  Go look!

Ask your friends if theirs is also a golden ticket!   Yours is.

Add an extra line to the template appeal, stating that you can see the NTK is non POFA in wording and payment was made so they will lose at POPLA so they may as well cancel the PCN.

Your friends must do the same BUT TELL THEM NOT TO SELECT ‘DRIVER’ in the drop down menu, of course!

This is completely explained in the NEWBIES thread.

Last thing - please please do not come back asking us what to do if you get a reply from ParkingEye, begging to be told who was driving.  Spare us! It’s obvious what to do with that.

When filling out the online appeal it asks why I'm appealing.....as expected every reason starts with the word 'I'....should I select that 'I paid for parking' or 'I was not the driver of the vehicle'? Thanks....I don't want to implicate myself unnecessarily 

Coupon-mad

I didn’t think ParkingEye made it that hard.  They always used to have ‘other’ as an option.

JoseGaffer

So today I received an email back from Parkingeye reference me appealing the PCN......I did not state that I was the driver, said I was the keeper. Email was to 'Sir/Madam' rather than me by name and simply pointed me to a pdf attachment referenced to my appeal........letter is below. I did buy a ticket entering my reg in the machine at the carpark but don't have the ticket.......the ticket was for longer than parkingeye say that I stayed.
Would be great to get advice on my next steps please???? (i've deleted reference numbers):

Reference: Parking Charge Notice - XXXXX

POPLA Ref: XXXXX

Dear Sir / Madam,

Thank you for your appeal in relation to the Parking Charge incurred on 30 July 2021 at

14:37, at Berrycoombe Car Park, Cornwall car park.

The evidence you have provided shows that the payment for parking was made at an

invalid location, or via a payment service that is not associated to Parkingeye. As such,

our records confirm that no parking was purchased to allow your vehicle to remain within

the site for the duration of the stay.

We are writing to advise you that your recent appeal has been unsuccessful and that you

have now reached the end of our internal appeals procedure.

If you wish to have your case independently assessed, please be advised, there is an

independent appeals service (POPLA) which is available to motorists who have had an

appeal rejected by a British Parking Association Approved Operator. Contact information

and further information can be found enclosed. See also www.popla.co.uk

By law we are also required to inform you that Ombudsman Services (www.ombudsmanservices.

org/) provides an alternative dispute resolution service that would be competent

to deal with your appeal. However, we have not chosen to participate in their alternative

dispute resolution service. As such should you wish to appeal then you must do so to

POPLA, as explained above.

Please note, if the Parking Charge was issued in Scotland/Northern Ireland, only the

driver can appeal to POPLA (Parking on Private Land Appeals).

As a gesture of goodwill, we have extended the discount period for a further 14 days from

the date of this correspondence. If you appeal to POPLA and your appeal is unsuccessful

you will not be able to pay the discounted amount in settlement of the Parking Charge,

and the full value of the charge will be outstanding. If you have already paid the reduced

amount, the Parking Charge will be increased to the full amount and the remaining

balance will be due.

A payment can be made by telephoning 0330 555 4444, by visiting

www.parkingeye.co.uk/payments or alternatively by posting a cheque/postal order to

Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ. Please ensure you write your reference

number on the reverse of any cheque/postal order so the payment can be allocated.

Parkingeye Limited, 40 Eaton Avenue, Buckshaw Village, Chorley, PR7 7NA, Registered in England, Registration No. 5134454

If you have received this correspondence via email, please allow 24 hours for our

systems to reflect the discounted value before making a payment via our automated

payment line or website.

Yours faithfully,

Parkingeye Team

KeithP

JoseGaffer said:

Would be great to get advice on my next steps please????

You now need to appeal to PoPLA.

The third post of the NEWBIES thread offers good guidance on how to create and submit a winning PoPLA appeal.

JoseGaffer

KeithP said:

JoseGaffer said:

Would be great to get advice on my next steps please????

You now need to appeal to PoPLA.

The third post of the NEWBIES thread offers good guidance on how to create and submit a winning PoPLA appeal.

Thank you, is there guidance on how to appeal to Popla? I have a 'golden ticket' but no evidence to buying a parking ticket other than a dated credit card receipt on my statement for the correct  3 hr value however it states 'parking fee london'......credit card company are useless and cannot help identify who I paid.

KeithP

JoseGaffer said:

KeithP said:

JoseGaffer said:

Would be great to get advice on my next steps please????

You now need to appeal to PoPLA.

The third post of the NEWBIES thread offers good guidance on how to create and submit a winning PoPLA appeal.

Thank you, is there guidance on how to appeal to Popla?

Yes. Of course.

Please read again my post that you have quoted and just replied to and thanked.

JoseGaffer

KeithP said:

JoseGaffer said:

KeithP said:

JoseGaffer said:

Would be great to get advice on my next steps please????

You now need to appeal to PoPLA.

The third post of the NEWBIES thread offers good guidance on how to create and submit a winning PoPLA appeal.

Thank you, is there guidance on how to appeal to Popla?

Yes. Of course.

Please read again my post that you have quoted and just replied to and thanked.

Sorted thank you, have pulled a template from the newbies post....essentially focuses on issuing parking notice after 14 days and not being able to identify driver