Old BT phone socket lost

Rodders53

JohnSwift10 said: when I plug a phone in the line is dead.

Of course it is.  BT Openreach disconnected it from the exchange equipment years ago and gave the number to someone else.

Money_Grabber13579

iniltous said:

It wasn’t clear that you still knew where the ( hidden) wiring was ,
as already stated, if the Sky service you want is FTTC ( fibre to the cabinet ) then the ‘copper’ wire from the cabinet to your home is used, it doesn’t matter how old that cable is .
FWIW, the Virgin Media service you have is similar , in that they didn’t provide  a ‘fibre optic’ cable into your home , it’s copper , so both Openreach FTTC and VM are hybrid systems ( copper/fibre ) FTTP is different, and although VM do have some FTTP, if your service was provided years ago it won’t be VM FTTP , if OR FTTP was available, then it would be all new optical cables run , so the existing copper cables would be redundant anyway, but ‘Sky Superfast’ suggests FTTC  

Not in my case. I moved from EE FTTC to Sky FTTC and as part of that process, the copper cable was replaced with a fibre optic cable. I’d therefore be tempted to wait until the order is progressing as there is no point in digging out the old copper cable and replacing the face plate if it’s going to be redundant anyway and a new cable is going to be installed.

it was implied to me that this is a common approach, with openreach preparing to get everyone ready for FTTP even if they don’t want it yet (as is the case with me).

The_Fat_Controller

@Money_Grabber13579 SKY FTTC (VDSL) comes over the phone line, just as all FTTC service do.

If it has been replaced with a fibre cable you are on a FTTP service now.

iniltous

Money_Grabber13579 said:

iniltous said:

It wasn’t clear that you still knew where the ( hidden) wiring was ,
as already stated, if the Sky service you want is FTTC ( fibre to the cabinet ) then the ‘copper’ wire from the cabinet to your home is used, it doesn’t matter how old that cable is .
FWIW, the Virgin Media service you have is similar , in that they didn’t provide  a ‘fibre optic’ cable into your home , it’s copper , so both Openreach FTTC and VM are hybrid systems ( copper/fibre ) FTTP is different, and although VM do have some FTTP, if your service was provided years ago it won’t be VM FTTP , if OR FTTP was available, then it would be all new optical cables run , so the existing copper cables would be redundant anyway, but ‘Sky Superfast’ suggests FTTC  

Not in my case. I moved from EE FTTC to Sky FTTC and as part of that process, the copper cable was replaced with a fibre optic cable. I’d therefore be tempted to wait until the order is progressing as there is no point in digging out the old copper cable and replacing the face plate if it’s going to be redundant anyway and a new cable is going to be installed.

it was implied to me that this is a common approach, with openreach preparing to get everyone ready for FTTP even if they don’t want it yet (as is the case with me).

If they replaced a copper cable with a fibre optic cable you will have an ONT ( optical network termination ) , Sky until very recently didn’t even ‘sell’ Openreach FTTP …as already said , if you had a copper cable replaced by an optical one, then you would have ( obviously ) fibre to the premises , if you are on Sky FTTC , then how can you be using an optical cable to your home, FTTC is fibre to the cabinet only , and copper pair to the home, that why the name of the product is FTTC 
Sky like many providers refer in their broadband marketing as FTTC Superfast , and FTTP as Ultrafast broadband, and as the OP specifically states Sky Superfast it’s almost certainly going to be FTTC 

Money_Grabber13579

The_Fat_Controller said:

@Money_Grabber13579 SKY FTTC (VDSL) comes over the phone line, just as all FTTC service do.

If it has been replaced with a fibre cable you are on a FTTP service now.

I’m definitely not on an FTTP service (well, I might be technically given how it is being delivered but it it for a package that would previously have been delivered over the copper cable), my order was for super fast (and not ultra fast) and my speed is capped at 80. However, I do now have a ONT and the engineer who came to fit it told me that all broadband services, irrespective of whether they would be capable of being delivered as a FTTC product, would be delivered this way, with the only difference being the speed cap which was applied. I didn’t ask for it to be done, it was organised by sky when I moved from EE to them, with the package, in terms of line speed, being identical.

Money_Grabber13579

iniltous said:

Money_Grabber13579 said:

iniltous said:

It wasn’t clear that you still knew where the ( hidden) wiring was ,
as already stated, if the Sky service you want is FTTC ( fibre to the cabinet ) then the ‘copper’ wire from the cabinet to your home is used, it doesn’t matter how old that cable is .
FWIW, the Virgin Media service you have is similar , in that they didn’t provide  a ‘fibre optic’ cable into your home , it’s copper , so both Openreach FTTC and VM are hybrid systems ( copper/fibre ) FTTP is different, and although VM do have some FTTP, if your service was provided years ago it won’t be VM FTTP , if OR FTTP was available, then it would be all new optical cables run , so the existing copper cables would be redundant anyway, but ‘Sky Superfast’ suggests FTTC  

Not in my case. I moved from EE FTTC to Sky FTTC and as part of that process, the copper cable was replaced with a fibre optic cable. I’d therefore be tempted to wait until the order is progressing as there is no point in digging out the old copper cable and replacing the face plate if it’s going to be redundant anyway and a new cable is going to be installed.

it was implied to me that this is a common approach, with openreach preparing to get everyone ready for FTTP even if they don’t want it yet (as is the case with me).

If they replaced a copper cable with a fibre optic cable you will have an ONT ( optical network termination ) , Sky until very recently didn’t even ‘sell’ Openreach FTTP …as already said , if you had a copper cable replaced by an optical one, then you would have ( obviously ) fibre to the premises , if you are on Sky FTTC , then how can you be using an optical cable to your home, FTTC is fibre to the cabinet only , and copper pair to the home, that why the name of the product is FTTC 
Sky like many providers refer in their broadband marketing as FTTC Superfast , and FTTP as Ultrafast broadband, and as the OP specifically states Sky Superfast it’s almost certainly going to be FTTC 

That’s the point I’m making. Just because it is sky super fast doesn’t mean that it will be a FTTC service. That is the package which I have and it is delivered via a fibre optic cable, with an ONT having been installed when I moved from EE (note that it says super fast is my current package below).

I wasn’t trying to say that I’m still using FTTC as I know that technically, I’m not; but Services that would have previously have been delivered via FTTC methods are now being delivered via FTTP even though there was no technical requirement for my line to have been upgraded in order to deliver the service.

littleboo

The_Fat_Controller said:

@Money_Grabber13579 SKY FTTC (VDSL) comes over the phone line, just as all FTTC service do.

If it has been replaced with a fibre cable you are on a FTTP service now.

I’m definitely not on an FTTP service (well, I might be technically given how it is being delivered but it it for a package that would previously have been delivered over the copper cable), my order was for super fast (and not ultra fast) and my speed is capped at 80. However, I do now have a ONT and the engineer who came to fit it told me that FTTC and FTTP would be delivered this way, with the only difference being the speed cap which was applied. I didn’t ask for it to be done, it was organised by sky when I moved from EE to them, with the package, in terms of line speed, being identical.

You definitely are on an FTTP service if its delivered over fibre to your premise, that's what FTTP stands for. The package you are on is something else completely, you can have lower speed packages on FTTP, but its still FTTP.

neilmcl

As others have said, you are FTTP. Sky are now following the same standard as dictated by Openreach that regardless of what package/speed they offer, if full fibre (FTTP) is available in your area delivered by Openreach then that is what will be installed.

Money_Grabber13579

neilmcl said:

As others have said, you are FTTP. Sky are now following the same standard as dictated by Openreach that regardless of what package/speed they offer, if full fibre (FTTP) is available in your area delivered by Openreach then that is what will be installed.

Thanks, this is the point which I was trying to make, but perhaps not wording it correctly.  It was stated earlier on that if the customer was ordering super fast, then that would be delivered via FTTC and they would need to locate the phone socket which was previously covered over.  My point was that they might not need to do that as FTTP might be installed anyway, in which case they might be making a mess of their walls for no reason, if openreach are going to come out and install something different anyway.

brewerdave

@Money_Grabber13579 - did they charge you any extra installation costs when they moved you on to full fibre ?