Tax credits renewal & 16 year old

bizzie

It's such a user unfriendly system - it must create so much work and duplication of effort when people have to make contact to clarify decision notices.

My account shows my Post16 child is now no longer on my claim - I had sent notification in April, and had email confirmation of receipt, of them staying in full time education

My renewal is now showing as it will be finalised by 30 November (I submitted middle May and original date was middle July, then 7th September)

Hoping it all sorts itself out......

calcotti

bizzie said:It's such a user unfriendly system - 

Not really worth updating now given that Tax Credits will have disappeared in a few years time (according to the plan). We could have a different discussion about how user friendly or not UC is!

jojaca

I have informed Tax Credits that my eldest is staying on further education a few months back, but my payment dropped yesterday and when I went to look at future payments on government gateway website there is no sign of returning to back to normal payments. So do I chase up or wait?

Memphis-Belle_2

jojaca said:

I have informed Tax Credits that my eldest is staying on further education a few months back, but my payment dropped yesterday and when I went to look at future payments on government gateway website there is no sign of returning to back to normal payments. So do I chase up or wait?

Same situation here. 
It's really not helpful, especially when you have a budget to work out. 
If you decide to call, keep us updated. 

strawb_shortcake

Memphis-Belle_2 said:

jojaca said:

I have informed Tax Credits that my eldest is staying on further education a few months back, but my payment dropped yesterday and when I went to look at future payments on government gateway website there is no sign of returning to back to normal payments. So do I chase up or wait?

Same situation here. 
It's really not helpful, especially when you have a budget to work out. 
If you decide to call, keep us updated. 

My payments dropped last year and this year with a child going into 6th form, I think it is unlikely they will go back up to previous amounts. It's just the way the system works - which isn't helpful for those that rely on CTC. 
Last year mine dropped more significantly this year around £20 every 4 weeks 

Memphis-Belle_2

annabanana82 said:

Memphis-Belle_2 said:

jojaca said:

I have informed Tax Credits that my eldest is staying on further education a few months back, but my payment dropped yesterday and when I went to look at future payments on government gateway website there is no sign of returning to back to normal payments. So do I chase up or wait?

Same situation here. 
It's really not helpful, especially when you have a budget to work out. 
If you decide to call, keep us updated. 

My payments dropped last year and this year with a child going into 6th form, I think it is unlikely they will go back up to previous amounts. It's just the way the system works - which isn't helpful for those that rely on CTC. 
Last year mine dropped more significantly this year around £20 every 4 weeks 

Yeah I know they may drop, but mine are still showing the amounts as if my son is leaving education. So I'm currently down several hundred pounds.
I'm just hoping it will update in the next few days. 

bizzie

Hoping if there are at least a few of us in this situation it is a system issue, rather than personal, and will correct itself/catch-up within the next payment cycle without having to contact them.

olgadapolga

Memphis-Belle_2 said:

Yeah I know they may drop, but mine are still showing the amounts as if my son is leaving education. So I'm currently down several hundred pounds.

I'm just hoping it will update in the next few days. 

I have the same problem, it looks like they are treating my son as if he's left education. My payments should have gone up slightly but they've gone down overall by over half of the amount they pay for one child element (which would be correct if my son was leaving education but he's not).

I think that I'll have to wait until I get the amended tax credits notice before I can contact them anyway. It'll get sorted out, I'm sure  

maow425

Lost £50 this week due to this system. I don't think the supermarket will take an IOU in payment. HMRC just tell to wait or visit the job centre.

jojaca

They are also treating me as if my child has left education, I would be losing £250 a month. This currently puts me in a position of struggling to break even every month. I do not have many areas where I can cut back on apart from food and my only real luxury is Sky TV which has about 6 months left to run.