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New Nationwide Switch - both new and existing?

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  • kaMelo
    kaMelo Posts: 2,855 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 18 August 2021 at 2:29PM
    kaMelo said:
    adamp87 said:
    Shedman said:
    Is the general consensus that you just need DD's setup and don't need to have actually had funds taken from them before the switch ?
    I think the general view is likely to be that, until we hear back from someone that did a switch with DD's setup but not paid which won't be for a week at least, we can't be sure as to exactly how NW are interpreting 'active' DDs so to be on the safe side (at this stage anyway) it's probably best to make sure they have paid out once first before the switch date (which can be set to be up to 30 days ahead...although it might be sensible to time it so that the DDs payout a few days before the switch date as DDs tend to appear on the new account several days before the actual switch date)
    Onhotukdeals it seems someone has found the answer

    Hi, I just had chat with Nationwide. Agent advised that when I set up DD and first payment will be taken on 8 Sept - I can do swich only AFTER first payment has been taken, not before... I am wondering if it's true because switch takes time, and if I wait until 9 Sept - …


    so a DD would need to have been active prior to switching to claim as you stated above


    The information given by the Nationwide agent is correct. A payment needs to have been taken before a direct debit is "active"
    Prior to that it doesn't exist as such so Nationwide would not see it. Payment taken after the switch date would be considered a new direct debit rather than a switched one.

    Direct Debits are shown as active within donor account online banking ( as opposed to inactive) as soon as they are set up
    Which is very often just before or on payment date. Until the originator of the direct debit has applied for it the bank don't know about it so it can't show up.
  • bristolleedsfan
    bristolleedsfan Posts: 12,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 18 August 2021 at 2:34PM
    kaMelo said:
    kaMelo said:
    adamp87 said:
    Shedman said:
    Is the general consensus that you just need DD's setup and don't need to have actually had funds taken from them before the switch ?
    I think the general view is likely to be that, until we hear back from someone that did a switch with DD's setup but not paid which won't be for a week at least, we can't be sure as to exactly how NW are interpreting 'active' DDs so to be on the safe side (at this stage anyway) it's probably best to make sure they have paid out once first before the switch date (which can be set to be up to 30 days ahead...although it might be sensible to time it so that the DDs payout a few days before the switch date as DDs tend to appear on the new account several days before the actual switch date)
    Onhotukdeals it seems someone has found the answer

    Hi, I just had chat with Nationwide. Agent advised that when I set up DD and first payment will be taken on 8 Sept - I can do swich only AFTER first payment has been taken, not before... I am wondering if it's true because switch takes time, and if I wait until 9 Sept - …


    so a DD would need to have been active prior to switching to claim as you stated above


    The information given by the Nationwide agent is correct. A payment needs to have been taken before a direct debit is "active"
    Prior to that it doesn't exist as such so Nationwide would not see it. Payment taken after the switch date would be considered a new direct debit rather than a switched one.

    Direct Debits are shown as active within donor account online banking ( as opposed to inactive) as soon as they are set up
    Which is very often just before or on payment date. Until the originator of the direct debit has applied for it the bank don't know about it so it can't show up.

    I set up two direct debits on Monday in respect of FD account -Post Office and B.M, today both were showing as active direct debits, reason I know that is says "click here to see inactive DDs and SOs"
  • kaMelo
    kaMelo Posts: 2,855 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Well you're better than me because I can categorically state that Post Office DD's have only ever shown up the day before they were taken at a variety of banks I've had them with. Birmingham Midshires I can't comment on as I don't have one.

    On a side note the idea that Post Office savings do anything in a timely manner is completely out of character for them.
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 August 2021 at 2:57PM
    kaMelo said:
    adamp87 said:
    Shedman said:
    Is the general consensus that you just need DD's setup and don't need to have actually had funds taken from them before the switch ?
    I think the general view is likely to be that, until we hear back from someone that did a switch with DD's setup but not paid which won't be for a week at least, we can't be sure as to exactly how NW are interpreting 'active' DDs so to be on the safe side (at this stage anyway) it's probably best to make sure they have paid out once first before the switch date (which can be set to be up to 30 days ahead...although it might be sensible to time it so that the DDs payout a few days before the switch date as DDs tend to appear on the new account several days before the actual switch date)
    Onhotukdeals it seems someone has found the answer

    Hi, I just had chat with Nationwide. Agent advised that when I set up DD and first payment will be taken on 8 Sept - I can do swich only AFTER first payment has been taken, not before... I am wondering if it's true because switch takes time, and if I wait until 9 Sept - …


    so a DD would need to have been active prior to switching to claim as you stated above


    The information given by the Nationwide agent is correct. A payment needs to have been taken before a direct debit is "active"
    Prior to that it doesn't exist as such so Nationwide would not see it. Payment taken after the switch date would be considered a new direct debit rather than a switched one.

    Direct Debits are shown as active within donor account online banking ( as opposed to inactive) as soon as they are set up
    Agree, takes days usually and once showing in donor accounts list of DDs it’s active  and will be transferred across during the switch. Doesn’t need to have paid out yet just to be in the list. Might even get a courtesy letter to say it’s been set up!
  • WBCPB
    WBCPB Posts: 493 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    I set up a Post Office D.D on Monday on a Lloyds doner account and it is now showing in my list of direct debits - frequency "not known"


  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    kaMelo said:
    adamp87 said:
    Shedman said:
    Is the general consensus that you just need DD's setup and don't need to have actually had funds taken from them before the switch ?
    I think the general view is likely to be that, until we hear back from someone that did a switch with DD's setup but not paid which won't be for a week at least, we can't be sure as to exactly how NW are interpreting 'active' DDs so to be on the safe side (at this stage anyway) it's probably best to make sure they have paid out once first before the switch date (which can be set to be up to 30 days ahead...although it might be sensible to time it so that the DDs payout a few days before the switch date as DDs tend to appear on the new account several days before the actual switch date)
    Onhotukdeals it seems someone has found the answer

    Hi, I just had chat with Nationwide. Agent advised that when I set up DD and first payment will be taken on 8 Sept - I can do swich only AFTER first payment has been taken, not before... I am wondering if it's true because switch takes time, and if I wait until 9 Sept - …


    so a DD would need to have been active prior to switching to claim as you stated above


    The information given by the Nationwide agent is correct. A payment needs to have been taken before a direct debit is "active"
    Prior to that it doesn't exist as such so Nationwide would not see it. Payment taken after the switch date would be considered a new direct debit rather than a switched one.

    Direct Debits are shown as active within donor account online banking ( as opposed to inactive) as soon as they are set up
    I think it depends on the banks. Some do it the way you described, others (Natwest/RBS?) only show them online once a payment has been made.
  • BigBlueSky
    BigBlueSky Posts: 696 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    colsten said:
    I think it depends on the banks. Some do it the way you described, others (Natwest/RBS?) only show them online once a payment has been made.
    Anyone know how Tesco show theirs ? - Just set 3 up now and hoping they will show up before payments have been taken
  • bristolleedsfan
    bristolleedsfan Posts: 12,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 18 August 2021 at 3:32PM
    WBCPB said:
    I set up a Post Office D.D on Monday on a Lloyds doner account and it is now showing in my list of direct debits - frequency "not known"



    Equally I have  P.O direct debit that has paid numerous times via Lloyds Bank  "frequency not known"
    PO SAVINGS INT SAVER 1,,,,,,, 17 Aug 21Not Known£1.00


  • FUrake
    FUrake Posts: 152 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    hi, interested in doing this switch offer, whats the quickest and cheapest way of setting up 2 direct debits on my donor account? cheers
  • jay1804
    jay1804 Posts: 464 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    FUrake said:
    hi, interested in doing this switch offer, whats the quickest and cheapest way of setting up 2 direct debits on my donor account? cheers

    Paypal and post office?
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