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New Nationwide Switch - both new and existing?

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  • Been a member 5 years and I did receive the £125.

    I wonder why the difference between me and last two posters? 
  • soulsaver
    soulsaver Posts: 6,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Maybe they could get an answer from Nationwide and post that on here.
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    soulsaver said:
    Maybe they could get an answer from Nationwide and post that on here.
    Probably fair to assume they are waiting to hear from Nationwide
  • soulsaver
    soulsaver Posts: 6,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 8 September 2021 at 4:58PM
    Daliah said:
    soulsaver said:
    Maybe they could get an answer from Nationwide and post that on here.
    Probably fair to assume they are waiting to hear from Nationwide
    Fair to assume if they were, they'd have said so.

    eta ','.

  • masonic
    masonic Posts: 27,209 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 8 September 2021 at 5:26PM
    soulsaver said:
    masonic said:
    Herbalus said:
    masonic said:
    Saria said:
    masonic said:
    Saria said:
    Sorry, I know this gets asked a lot!

    I've set up 2 DDs on a Lloyds account, they are showing but not paying out until the 10th. I'm going through the application process for a Flexdirect account, but it doesn't look like it's giving me the option to pick a switch date. 

    Would I be fine to finish my application now or would it be better to wait and try again after the 10th?
    If you are applying for a new account then the switch won't start until after the account is fully opened. Nationwide are sending terms and conditions through the post to be signed and returned prior to opening the account which will tend to delay things by at least a week. The only benefit of applying to switch during the application is that you'd qualify even if the offer is subsequently pulled, but if there is a delay opening the account and you cannot complete the switch within 30 days then you'd not qualify for the offer.
    I already have the Triple Access Saver with them (already had the online banking account from my old Flexdirect which I switched in the past). So I'm assuming it won't take that long to open and switch my account.
    I was an existing member too, with online access already set up, but didn't have a current account with them. I applied for a FlexDirect account a week ago and it still hasn't been opened. I received a text message from Nationwide on Friday telling me I didn't need to send any ID documents, but did need to sign and return a hard copy of the T&Cs they had sent me in the post, which I have not yet received.
    So I reckon it will be at least 2 weeks before my account will be open and I can start my switch.
    Interesting. I opened an online saver a few days ago, and restored online access from when I previously held a nationwide current account (closed over 3 years ago now, could be 5 years), and I was able to open a new current account shortly later which is now open and visible online. No need to sign anything. Maybe you’ve been unlucky.
    I'm indeed feeling unlucky as the promised T&Cs turned up today, together with an acknowledgement form, some other paperwork, and a FSCS declaration sheet they also insist I must sign and return before they can complete the opening of my account. I guess something must have gone awry during my application process if nobody else has been subject to this extra step.
    I guess you've tried opening an alternative Flex ac, see if you could be lucky this time?
    I opened a sole FlexDirect account, my first current account I've held with Nationwide in a few years.
    I received the following secure message today after querying the next steps a few days ago: "I can see that you are already ID confirmed on our system, therefore we do not need you to provide any ID. With regards to the T&C's agreement, this can be done online upon opening the account as oppose to being sent in the post. You should receive confirmation in the post shortly as well as your card and pin."
    Next I received a SMS: "Update: Your FlexDirect application Paperwork has been sent to you. Please fully complete and return. Once received it should take up to 5 working days to process."
    So the left hand doesn't know what the right hand is doing. I posted the completed T&Cs acknowledgement form and FSCS declaration sheet today.
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    OK, to clarify, I know for certain that at least one of the two is waiting to hear from Nationwide, even if I have not said so earlier.....
  • granta
    granta Posts: 505 Forumite
    Tenth Anniversary 100 Posts Photogenic Name Dropper
    I've been a member of Nationwide for a while and received a text message to say I was not eligible for the switch bonus. They are looking into it and can't see any reason why it was rejected so have said I'm likely to be paid it.
    They did also mention that they experiencing a number of "system errors". :smiley:
  • How far in the future can I choose as a switching date? Should I be able to pick a date in October?
  • Shedman
    Shedman Posts: 1,574 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 8 September 2021 at 10:29PM
    How far in the future can I choose as a switching date? Should I be able to pick a date in October?
    30 days (presumably calendar days not working days) but to be safe I'd suggest making it no more than 28 days ahead 
  • pearl123
    pearl123 Posts: 2,082 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Can someone clarify if direct debits need to be active or just set up?
    I rushed  to set up more direct debits, but they haven't come out on the days  specified yet. I do have somehow two direct debits, which have somehow been set up by plusnet.  Both have come out at one point. Will that be enough? 
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