Erroneous transfer nightmare

migtyg81

Hi If someone can advise.

 

I bought property around 21 months ago and thought paying gas and elec to bgas however have recently found that out that I was only paying for elec and gas was taken over by soenergy.

I’ve called so as they have different name on the ac and wont discuss any details with me Ive sent them my council bills to prove tenancy but they wany me to prove ownership. I am planning to send surveyor copy as don’t want to send my title deed. My question

 

• They have said erroneous transfer wont apply as its more than 12 months
• And do I need to provide title deed to prove ownership as any business can request land registry and find out who owner is?, but I don’t want to provide land registry due to data protection

 

Also what are my options now I know its my error as well I did not picked this early and took so long, however never received any bills from so in my name as they have online account for wrong name.

JJ_Egan

New property  when you moved in you registered with the existing supplier s??

Robin9

You could just call So and say I have just moved in and these are the readings.

migtyg81

Robin9 said:

You could just call So and say I have just moved in and these are the readings.

Thanks, but they will ask for tenancy agreement and I am the owner

migtyg81

JJ_Egan said:

New property  when you moved in you registered with the existing supplier s??

Thanks yes when i bought did online move to bgas never thought this can happen

Robin9

migtyg81 said:

Robin9 said:

You could just call So and say I have just moved in and these are the readings.

Thanks, but they will ask for tenancy agreement and I am the owner

Is this something particular about So ?    I never been asked for any proof.


I would write a letter of Complaint to So  - give them dates etc

migtyg81

Robin9 said:

migtyg81 said:

Robin9 said:

You could just call So and say I have just moved in and these are the readings.

Thanks, but they will ask for tenancy agreement and I am the owner

Is this something particular about So ?    I never been asked for any proof.


I would write a letter of Complaint to So  - give them dates etc

Not sure what you meant as Ive called em last week they said there is balance on account in different name and for any changes need proof of id/tenancy/ownership. And i am owner fir past 21 months and i dont want to pay all of balance as I never knew there is a balance and in my name and also the supplier ive never picked

Robin9

Is So saying there was a balance outstanding when you moved in 21 months ago.

I presume you do not dispute energy costs over the last 21 months - just that the supplier then was So ?

Fyne

Does the So bill rate to your meter number ?

migtyg81

Robin9 said:

Is So saying there was a balance outstanding when you moved in 21 months ago.

I presume you do not dispute energy costs over the last 21 months - just that the supplier then was So ?

I never knew supplier - soenergy is supplying gas to my property under a different name possibly due to erroneous transfer all the invoices sent online not by post any letter not in my name probably ive binned it as not for me. Not sure what are my options now not denying the fact Ive used gas but I am not at fault.

migtyg81

My query is 

- bills are not in my name
- never asked so to supply
- no one contacted or tried to look into the  no payments

Am I not liable for billing code if 12 months?