Unknow Refund

Jellybaby100

My casino was million Vegas - managed to get £500 back via back fraud department for a deposit I paid  but couldn’t get my winnings - had the same random deposit of £98 plus transaction fee few days ago - still owed nearly £700 so don’t expect any further deposits from these crooks ! 

Bmorkot

Did you go through your banks fraud department? 

svenssen

Is there anyway we can see if a casino don’t have any licens? Is it possible to contact curaçao gambling? 

Is someone confirm that these casino are illegal I think we can manage to get refund from our banks. 

Jackdawfirst

Just be a they don't have a UKGC licence, it doesn't mean the banks will refund you. As I mentioned in a previous comment, I raised a dispute with my bank and mastercard that went on for almost two years. I had no end of evidence to show my deposits, all emails, chat transcripts and proof of withdrawal requests between me and the casino and yet they still found in favour of these horrible people. Honestly, yiu ard wasting your time with your bank.
I really wish it wasn't the case because if I could get my money back from the banks and still thought there was hope I I would not have given up...... I would get back thousands 😒

JAZZI1

I recently have had trouble with a casino and they told me that they had no licence just internal regulation. Surely this is illegal? I self excluded by email (twice) but they claim never to have received my emails hence allowing me to deposit again while in a bad place. 

jahyty

Hello, I had Matunwa Hills on my bank statement and used Flutterwave to obtain an email address which was a gmail account. I sent an email asking what the payment was for and they found me a receipt for the transaction. I never once said I wanted a refund but they offered me twice for a refund so I agreed and the money was back in my account with in 3 days. I have no idea why they were so willing to send a refund but I have now blocked my card and ordered a new one just in case.

Holey_money

I appear to also have a refund from PAYRNET RE PCKT on 18th Aug which, allowing for currency fluctuations, appears to match an amount gambled but I can't identify which payment provider it went to. Sadly, as others have stated I have probably used most of the sites already mentioned. I also got 3 refunds from RUMITO.CZ on the 4th Aug. As others have stated, there were many more transactions to other payment providers.

rrana1981

Dear all - please can you support I have only recently joined this forum and seen the recent messages.

Last year in Aug/Sep 2020 I also had a lapse in terms of gambling at non UK Licenced casino's,

Harrys, Playatharrys and also RedRose Casino's and general Prism Marketing Casinos.

These casinos took my funds and never refunded me my winnings and used different payment providers to process transactions.

Yes I know my fault as should have stayed with licenced casinos however is there anyway I can challenge or attempt to get my deposits back.

I have statements from the bank accounts over the periods and also the payment merchant providers with exact amounts. In addition to this these casinos, never took out the amount I deposited; it was always a little bit more (circa 20% on top) but was advised these were processing fees and having had a look at the statement it was these fees and the bank charges that made this process expensive.

I am wondering if it is related to getting a new bank deposit card hence no refunds yet etc?

Any support, guidance would be gratefully appreciated.

I am based in the UK.

Thankyou

Shankly77

Hello,

I too had a refund a while back like most of you above.

However, this morning I've had fraudulent activity on my account the same people that refunded me have taken it back out of my account again (I've not gambled for months)

Has this happened to anybody else?

On phone to the bank right now

Shakin_Steve

Uh oh. Another 46 pages of 'The swines have taken it all back'.