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Unknow Refund

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  • svenssen
    svenssen Posts: 5 Forumite
    First Post
    Most if my transactions is thegamermarathon.com prague and the gamersreality.com.. These website sell giftcards, do this casino work together or is this giftcard site also just a scam? 
    Or do the casino get giftcards from my deposits? 😂
  • Chloe44
    Chloe44 Posts: 19 Forumite
    Second Anniversary 10 Posts
    edited 9 August 2021 at 9:23AM
    svenssen said:
    Most if my transactions is thegamermarathon.com prague and the gamersreality.com.. These website sell giftcards, do this casino work together or is this giftcard site also just a scam? 
    Or do the casino get giftcards from my deposits? 😂
    info@thegamemarathon.com
    https://thegamemarathon.com/contact

    https://thegamersreality.com/
    info@thegamersreality.com

    Seems to be the same company, I've emailed them both.

    ####respopnse####
    THE GAME MARATHON 

    Dear customer,
     
    We are not affiliated with any site. However, if you have a transaction that you want to ask about, please write the following information:
     
    -First 6 and last 4 digits of the card that was used (Never provide your full card details)
    -Name and surname as written on card
    -Date, amount and currency
    -Email that was used with the transaction(s).
     
    If you provide the information, we may check the transaction.

    Kind regards,
    Support Team

  • Envotech
    Envotech Posts: 28 Forumite
    10 Posts
    Chloe44 said:
    Envotech said:
    Hate to sound negative and dash peoples hopes but actually what have the card processing companies done wrong for them to refund us. We signed up to the casino, all they've done is carry out our requests to transfer funds from our bank accounts to the casino. They've done that, we've then gambled on the casino sites and enjoyed it, if we've lost we've then deposited more funds through them. They haven't tricked us into depositing or promoted the casino, they've just done what we've asked. Now whether they should be associating themselves with the casinos as a client is an ethical issue. But at the end of the day we've chosen to deposit into the casino, they didn't force us to and they didn't scam us and keep our money. So have they done anything wrong or just what we asked them to do. It's the casino not paying out that's the problem.
    My intention is not to get refunds, it's to bring the information we collectively have to inform these companies that they are being used as part of a huge problem. If that stops some of them associating with these casinos then that Would be a perfect outcome for me personally. 
    That's great to hear, just don't want to build up peoples hope that they'll be refunded.
  • Chloe44 said:
    Chloe44 said:
    I mentioned previously that I did go to Mastercard and this was ongoing for two years but they couldn't care less... 
    What name(s) appeared on your statement for the transactions? 

    I've made contact with the above and can confirm krasplat.ru cannot be contacted as the operation has been shut down as has rumito.cz (not my doing)
    Anyone actually know who rumito cz..  are  and if they have sister sites  thats if they are a casino...  thanks   
    Rumito.cz was one of the many payment providers used by prism marketing who run and have run many casinos that do not follow any UK law or licensing for players shop reside within the UK jurisdiction. As you can see from the ever growing list, they use many operators to avoid detection and financial trail.
    Ty...   one more question  do you know who made them give  refunds  as I've had three refunds  from rumito . Cz  totalling  around 160 pounds   I dont understand how I've got these refunds    did rumito. cz  Get the money back for me   
  • Envotech said:
    Hate to sound negative and dash peoples hopes but actually what have the card processing companies done wrong for them to refund us. We signed up to the casino, all they've done is carry out our requests to transfer funds from our bank accounts to the casino. They've done that, we've then gambled on the casino sites and enjoyed it, if we've lost we've then deposited more funds through them. They haven't tricked us into depositing or promoted the casino, they've just done what we've asked. Now whether they should be associating themselves with the casinos as a client is an ethical issue. But at the end of the day we've chosen to deposit into the casino, they didn't force us to and they didn't scam us and keep our money. So have they done anything wrong or just what we asked them to do. It's the casino not paying out that's the problem.
    I've had three refunds from out of the blue  and I think theres quite a lot of people  that have had the same on same day   some big refunds  in the thousands  and some smaller  I had 160 odd  pounds  back in three different   refunds I think people on here are trying to find out where  its come from  or who are rumito. Cz and   what casino has payed us back   I for one would like to know  which casino then I can stay away from them  and they're sister sites   hopefully someone will find out and post it on here   or if anyone knows  a list of casinos  to stay away would be great    
  • Envotech
    Envotech Posts: 28 Forumite
    10 Posts
    Envotech said:
    Hate to sound negative and dash peoples hopes but actually what have the card processing companies done wrong for them to refund us. We signed up to the casino, all they've done is carry out our requests to transfer funds from our bank accounts to the casino. They've done that, we've then gambled on the casino sites and enjoyed it, if we've lost we've then deposited more funds through them. They haven't tricked us into depositing or promoted the casino, they've just done what we've asked. Now whether they should be associating themselves with the casinos as a client is an ethical issue. But at the end of the day we've chosen to deposit into the casino, they didn't force us to and they didn't scam us and keep our money. So have they done anything wrong or just what we asked them to do. It's the casino not paying out that's the problem.
    I've had three refunds from out of the blue  and I think theres quite a lot of people  that have had the same on same day   some big refunds  in the thousands  and some smaller  I had 160 odd  pounds  back in three different   refunds I think people on here are trying to find out where  its come from  or who are rumito. Cz and   what casino has payed us back   I for one would like to know  which casino then I can stay away from them  and they're sister sites   hopefully someone will find out and post it on here   or if anyone knows  a list of casinos  to stay away would be great    
    If you look back through the posts you'll find the card payment processing company you made deposits with was Central Finance, Rumito have for some reason refunded these - no one knows why but the refunds are all related to deposits made through Central Finance
  • I bid you all farewell.

    Don't use these sites, you registered on gamstop for a reason!? If you need further help , there are alot of charities out there willing to offer you support, even NHS referrals are available from your local GP.

    It looks to me gambling has overtook the nation in a way I never can never understand, you all must work really hard so I can't understand why you would then give that away in the hundreds/thousands to sites who don't even display an address or any contact info other than a fake chat agent sunning it up in Cyprus with apparant 5 Star Support!?

    I want no further part in this discussion.

    I'm off to live my life knowing the hard work I put in, that for me is enough 🙃😎✌️

    TopReviewer
    Gambling is  worse  than a drug   people  have lost thryre family and houses..  I was watching a documentary  about  I think he was the donut king in America   he lost millions  I mean millions  and his big expensive cars and big massive house mansion in america he had nothing when he came to america from somewhere like  Vietnam   as it happens he got it all back by opening  more donut shops   like McDonalds but donuts lol   point being  no matter how much money anyone has  gambling  is as bad or worse than heroine    or crack cocaine  a lot of gamblers  keep it to themselves untill it's too late and lost everything    once its gripped you  it's not nice at all  but many  win  just the odd one out of millions of people   
  • Envotech said:
    Hate to sound negative and dash peoples hopes but actually what have the card processing companies done wrong for them to refund us. We signed up to the casino, all they've done is carry out our requests to transfer funds from our bank accounts to the casino. They've done that, we've then gambled on the casino sites and enjoyed it, if we've lost we've then deposited more funds through them. They haven't tricked us into depositing or promoted the casino, they've just done what we've asked. Now whether they should be associating themselves with the casinos as a client is an ethical issue. But at the end of the day we've chosen to deposit into the casino, they didn't force us to and they didn't scam us and keep our money. So have they done anything wrong or just what we asked them to do. It's the casino not paying out that's the problem.
    This is my outlook, I've signed up to them also knowing the risks and was in a position to stop altogether. My position is possibly a bit different to others as I've continued to play at one but have had no issues bar a week or so wait for withdrawals over the last year that's covered in the T&C's and although I've received a refund of around £1200 last week I'm in a position now where I'm about to make 2 withdrawals of 5k Euros each 30 days apart again as per the rules around max withdrawals and hope this hasn't altered them paying out :smile:
  • ccanne78
    ccanne78 Posts: 8 Forumite
    First Post
    Can I just ask has anyone found a way to stop their text messages? I self excluded on all sites asked them to stop all communication still get hounded with messages that I block but another will come off a different number thanks 
  • ccanne78 said:
    Can I just ask has anyone found a way to stop their text messages? I self excluded on all sites asked them to stop all communication still get hounded with messages that I block but another will come off a different number thanks 
    I wish I knew how to do this too.... Literally had a text message about an hour ago with a link to a new non GAMSTOP casino. I reported in to gamban to get it blocked on my devices. 
    My recommendation for anyone is to get gamban and then you can't access these sites Web addresses even if you wanted too. 


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